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db San Antonio Hotel & Spa - All Inclusive

4.0 star property

Photo gallery for db San Antonio Hotel & Spa - All Inclusive

Indoor pool, outdoor pool, pool umbrellas
Terrace/patio
Interior entrance
Bar (on property)
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Triq it-Turisti, Qawra, St. Paul's Bay, Malta, SPB1024
  • Place, Bugibba Beach
    ‪2 min walk‬
  • Place, The Malta Classic Car Collection
    ‪5 min walk‬
  • Place, Malta National Aquarium
    ‪12 min walk‬
  • Airport, Luqa (MLA-Malta Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double or Twin Room, Balcony, Sea View

Memory-foam beds, minibar, in-room safe, blackout curtains

Standard Double or Twin Room, Balcony, Sea View

8.8 out of 10
Excellent
(8 reviews)
  • Sea view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, Balcony

Memory-foam beds, minibar, in-room safe, blackout curtains

Standard Double or Twin Room, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Balcony, Sea View

Memory-foam beds, minibar, in-room safe, blackout curtains

Family Room, Balcony, Sea View

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Double Sofa Bed and 1 Single Trundle Bed

View all photos for Suite, Sea View

Memory-foam beds, minibar, in-room safe, blackout curtains

Suite, Sea View

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Double Sofa Bed and 1 Single Trundle Bed

View all photos for Deluxe Double Room, Sea View

In-room dining

Deluxe Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Balcony

Memory-foam beds, minibar, in-room safe, blackout curtains

Family Room, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Trundle Bed and 1 Double Sofa Bed

View all photos for Executive Lounge Access, Deluxe Double Room, Sea View

Executive Lounge Access, Deluxe Double Room, Sea View

Executive Lounge Access, Deluxe Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive lounge access, Standard Double or Twin Room, Balcony

Memory-foam beds, minibar, in-room safe, blackout curtains

Executive lounge access, Standard Double or Twin Room, Balcony

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive lounge access, Standard Double or Twin Room, Balcony, Sea View

Memory-foam beds, minibar, in-room safe, blackout curtains

Executive lounge access, Standard Double or Twin Room, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

St. Paul's Bay

An all-inclusive stay in the heart of St. Paul's Bay awaits you at db San Antonio Hotel & Spa - All Inclusive. Within just a 10-minute stroll, you'll find Bugibba Beach and Bugibba Square. Highlights at this property include 5 restaurants, 2 poolside bars and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Gueliz Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the property's own lounge bar. Enjoy the indoor swimming pool, outdoor swimming pool, free kids' club and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Qawra property include Selmun Palace and St Paul's Island.

What's nearby

  • Bugibba Beach - 2 min walk - 0.2 km
  • Oracle Casino - 3 min walk - 0.3 km
  • The Malta Classic Car Collection - 5 min walk - 0.5 km
  • Bugibba Square - 7 min walk - 0.6 km
  • Malta National Aquarium - 12 min walk - 1.0 km

Getting around

  • Luqa (MLA-Malta Intl.) - 47 min drive

Restaurants

  • ‪Nine Lives - ‬8 min walk
  • ‪The Craftsman Pub - ‬4 min walk
  • ‪Mr. Kebab - ‬1 min walk
  • ‪Tava Terrace - ‬3 min walk
  • ‪Sabi - ‬4 min walk

About this property

db San Antonio Hotel & Spa - All Inclusive

Db San Antonio Hotel & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Db San Antonio Hotel & Spa - All Inclusive offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, a meeting room, and limo/town car service are available. Event space at this property measures 5167 square feet (480 square metres) and includes conference space. A health club, a sauna, and a rooftop terrace are also featured at db San Antonio Hotel & Spa - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star St. Paul's Bay property is smoke free.

  • 1 building
  • 460 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 2 bars by the pool
  • 5167 sq ft of conference space
  • 480 sq. m of conference space
  • Built in 2002
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Db San Antonio Hotel & Spa - All Inclusive offers 460 accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Beds feature memory foam mattresses. 32-inch LED televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This St. Paul's Bay property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 16 years old are not allowed in the spa.

Similar properties

Terrace/patio
QAWRA Palace Resort & SPA
  • Pool
  • Spa
  • All-inclusive
  • Kids’ pool
4.0 out of 5, Very good, 381 reviews
QAWRA Palace Resort & SPA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 5 per night)
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Gueliz Restaurant
  • Salia Restaurant
  • Tagine Restaurant
  • Yushan Restaurant

Things to do

  • 24-hour gym
  • Beach volleyball
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,167 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Self-parking fee: EUR 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number H/0020

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 4 stars.

Property is also known as

San Antonio Hotel St. Paul's Bay
San Antonio St. Paul's Bay
db San Antonio Hotel St. Paul's Bay
db San Antonio Hotel
db San Antonio St. Paul's Bay
db San Antonio
db San Antonio Hotel All Inclusive St. Paul's Bay
db San Antonio Hotel All Inclusive
db San Antonio All Inclusive St. Paul's Bay
db San Antonio All Inclusive
db San Antonio Hotel Spa
db San Antonio Hotel Spa All Inclusive
db Antonio Inclusive St Paul'
db San Antonio Hotel Spa All Inclusive
db San Antonio Hotel & Spa - All Inclusive St. Paul's Bay

Frequently asked questions

What is the cancellation policy at db San Antonio Hotel & Spa - All Inclusive?

Db San Antonio Hotel & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at db San Antonio Hotel & Spa - All Inclusive?

Yep, db San Antonio Hotel & Spa - All Inclusive has a self car park for EUR 5 per night. A self car park is also available, for a fee.

Are there any beaches close to db San Antonio Hotel & Spa - All Inclusive?

Yep, db San Antonio Hotel & Spa - All Inclusive is a short 3-minute walk from Bugibba Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at db San Antonio Hotel & Spa - All Inclusive?

Yep, there is an onsite spa at db San Antonio Hotel & Spa - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does db San Antonio Hotel & Spa - All Inclusive have a pool?

Db San Antonio Hotel & Spa - All Inclusive has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at db San Antonio Hotel & Spa - All Inclusive?

Db San Antonio Hotel & Spa - All Inclusive features 2 poolside bars, a full-service spa and a health club.

What makes db San Antonio Hotel & Spa - All Inclusive a romantic place to stay?

Couples spa treatments and a lounge bar, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at db San Antonio Hotel & Spa - All Inclusive.

Is there a free airport shuttle available at db San Antonio Hotel & Spa - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at db San Antonio Hotel & Spa - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at db San Antonio Hotel & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at db San Antonio Hotel & Spa - All Inclusive?

No, pets are not allowed.

db San Antonio Hotel & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Facilites, food choices . Amazing staff Atmosphere Poor night entertainment found a bit boring, I believe the entertainment could be more interactive with guests and have a theme for each night.
Stayed 5 nights in Nov 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 6 nights in Nov 2025

10/10 Excellent

Sashauna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Oct 2025

10/10 Excellent

CHRISTIAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in St Paul’s!

Lovely hotel with the best sea views! Plenty to do on- site, including a well equipped gym and spa.
Stayed 5 nights in Sep 2025

10/10 Excellent

yasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Great food and nice hotel Very much recommended
Stayed 6 nights in Sep 2025

10/10 Excellent

Edward John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay, enjoyed, would stay again
Stayed 5 nights in Sep 2025

10/10 Excellent

Tracey

Stayed 7 nights in Aug 2025

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean rooms. Sea view room was lovely. Had view of the pools and ocean. All staff were friendly and helpful. Choice of restaurants, although main buffett was definitely the best. Very disappointed with the Mexican - couldnt eat the food - sorry to say it was awful. Chinese was nice, Indian ok. Main buffett had a huge selection and for such a large area to cater for was really nice. Adults infinity pool was great
Stayed 6 nights in Aug 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff from Frontdesk was very helpful and friendly. The Food in choice and quality was fantastic
Stayed 6 nights in Jul 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay. Great
Stayed 7 nights in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

2/10 Terrible

aran

Travelled with partner
Disliked: Cleanliness
Poor quality of rooms misleading food service have to say another hotel due Aircon not working
Stayed 5 nights in Jul 2025

10/10 Excellent

Sujata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy hotel but food quality was not to my liking
Stayed 5 nights in Jul 2025

10/10 Excellent

tarsem lal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Disappointing, not up to the usual standard

Housekeeping staff very helpful. Double bed requested but not provided. Power failure mid way through the week. Private party on our last night - music was very loud and invasive. One duty manager unwilling to help guests.
Stayed 7 nights in Jul 2025

8/10 Good

Nancy LuWaine

Liked: Cleanliness, amenities, property conditions & facilities
I felt safe there and it had everything I wanted/needed to make a truly enjoyable vacation
Stayed 7 nights in Jun 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel tradition style rather than modern. Not sure All inclusive plus was worth it or not. Breakfast in morning in plus lounge was lukewarm unless you were there as soon as opened as there wasn’t the turn over of food need to put less out at a time and replace more often. Also only did the cheap sliced bread not the nice unsliced proper bread that was in the main restaurant. Also it was not clear enough that the lounge and outside area was for gold band guests only. A lot of other guests were there sometimes the staff asked them to leave others (Ernie?) didn’t. Did have excellent service from Parkash & Puskar.
Stayed 10 nights in Apr 2025

4/10 Poor

Rebecca

Disliked: Cleanliness
I had no air / ac in my room my entire stay I called reception about it every day and nothing wouldn’t recommend at all
Stayed 5 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great central hotel good pool food choice was good various restaurants to try. Walkable to bus station & beach
Rooftop pool
Main pool
Sunbeds
Drinks
Stayed 7 nights in May 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Stayed 7 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Would not recommend this hotel.

Would not recommend this hotel for families. Firstly when we arrived, checked in and our room key wouldn't work. The start of the downward trend. Went back to reception and they said they reset the keys. But this didn't work. I returned to reception. They got another member of staff to reprogram the key cards. And.... Low and behold they still didn't work. We're travelling with our 18month old baby and this was 12am at night, as our flight was delayed by 2hrs. Yet they didnt once see an urgency to get us sorted, there was an air of arrogance about this place. Finally they came up to the room with a master key and let us in. But that there would be no key card until maintenance are back in the building in the morning. So someone has to stay in the room to get back in. The next morning after breakfast we returned to reception, as instructed, only to have to explain the whole of ordeal once again, to staff who knew nothing about it and were not left instructions by night staff as to the issues. So we had to go through something similar again with keys until eventually Maintenance came to fix the lock. Unfortunately this was temporary as the next day upon returning from a day trip we couldn't access our room again. It's laughable really. Not once did we get an apology. We met a number of other families with similar issues so it wasn't just us. The food was very lacking unfortunately. It looks amazing online. In reality it wasn't very fresh. Breakfast in particular.
Stayed 5 nights in May 2025

6/10 Okay

Anne

Liked: Cleanliness, staff & service, amenities
Staff lovely and room very clean. All areas of the hotel were too noisy for me. There was nowhere peaceful. Also the water dispenser was out of order all week.
Stayed 7 nights in Apr 2025

6/10 Okay

Kun

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed April 6th through 19th. For an all inclusive resort it’s a fail. I understand a deposit for pool towels and robes, but a five euro charge for cleaning the robes? Though there are water dispensers available you must bring your own containers. No soda or juice for you in room refrigerator, if you want the available you must pay a 24.95 euro per person per day for an upgrade. Most just go to the store in neighborhood. We had a studio room, 731. Noisy due to working on street ( street side room) installing underground pipes or wire. Asked if there was other room available on other side of resort away from noise, was told to check next morning. Check three times same answer. Baby next door would wake up crying around two am for an hour. Wife couldn’t rest during the day as baby would cry again. She call front desk and was told there was no child nearby until a supervisor came to check and realize there was a child in next room and was crying because being in a different environment. On Friday another manager, a tall woman whose name I believe begins with a E, offered to move us and offer complementary sodas because staff never addressed our problems and she would speak with staff. We did get a room change, room 132, but no sodas. With the inattentive staff and charges for sodas and robe cleaning I would not be staying at any related resorts affiliated with this brand.
Stayed 13 nights in Apr 2025

10/10 Excellent

Cameron Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025