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Pier House

3.5 star property
Beach bed & breakfast with restaurant and bar/lounge

Photo gallery for Pier House

Spa
Exterior detail
Terrace/patio
Signature Double Room
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
The current price is AU$366
includes taxes & fees
22 Oct - 23 Oct

Explore the area

View map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
  • Place, Charlestown Harbour
    ‪2 min walk‬
  • Place, Porthpean Beach
    ‪18 min walk‬
  • Place, Eden Project
    ‪7 min drive‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪30 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 5 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 16 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Twin Room

Signature Twin Room

Signature Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Renovated in 2024
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

About the area

St Austell

At Pier House you'll be within steps of Charlestown Harbour and Charlestown Shipwreck and Heritage Centre. Highlights at this beach B&B include a restaurant and in-room free WiFi. .The bed & breakfast's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and a terrace. .With a stay at this 3.5-property class St Austell B&B, you'll be 6.8 km (4.2 mi) from Eden Project.
View more B&B in St AustellOpens in a new window

What's nearby

  • Charlestown Harbour - 2 min walk - 0.2 km
  • Porthpean Beach - 18 min walk - 1.6 km
  • Eden Project - 7 min drive - 4.1 km
  • Pentewan Sands Beach - 7 min drive - 7.2 km
  • Lost Gardens of Heligan - 10 min drive - 10.3 km

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪Pier House Hotel & Restaurant - ‬2 min walk
  • ‪The Britannia Inn - ‬3 min drive
  • ‪The sandy - ‬4 min drive
  • ‪Francine's Fish And Chips - ‬3 min drive
  • ‪Duke of Cornwall - ‬18 min walk

About this property

Pier House

Beach bed & breakfast with restaurant and bar/lounge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A complete renovation of Pier House was completed in June 2024.

This 3.5-star St Austell bed & breakfast is smoke free.

  • 23 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pier House offers 23 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 42-inch Smart televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas

More

  • 3 floors
  • Renovated entire property - June 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Bar/Lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

What is the cancellation policy at Pier House?

Pier House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pier House?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Pier House on 22 Oct 2025 start from AU$365.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Pier House?

Yep, Pier House is a short 11-minute walk from Duporth Beach.

Is there a free airport shuttle available at Pier House?

No, Pier House does not offer an airport shuttle service.

Is there a bar or restaurant at Pier House?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 25 until December 25.

What time are check-in & check-out at Pier House?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Pier House?

No, pets are not allowed.

Pier House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 293 out of 363 reviews
Rating 8 - Good. 50 out of 363 reviews
Rating 6 - Okay. 12 out of 363 reviews
Rating 4 - Poor. 5 out of 363 reviews
Rating 2 - Terrible. 3 out of 363 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Great location,
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the enyable meal
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great pub hotel right by the harbour and coast path. Some of the rooms are a bit small but they are well appointed and comfortable. The breakfast was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean in excellent condition with a spacious bathroom. There was a mini bar with some free drinks and some payable. We had a sea view and it was very quiet. The restaurant was amazing food and the free breakfast was also amazing. Would love to come back at some point. Would re ommend this for a trip to the Eden Project and we even went out on a fast boat ride with Seafari and had a trip to the Austell Brewery.
Stayed 2 nights in May 2025

6/10 Okay

Jenny

Business traveller
Liked: Cleanliness, staff & service, amenities
The shower was tiny and the room doors slammed shut. Staff were really nice. Menu choice could be wider. Bed really comfortable. Too many steps up to room and so many doors. Great location close to the sea. Excellent breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

It was amazing. And very friendly and cosy.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and rooms were excellent - only disappointment for me was no alternative pillows- they were feather filled and to soft for me I prefer a firmer one - also a lot of building work going off nearby which isnt anything to do with the pier house but consequently it looks very untidy and denies access to the pier itself !
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Average at best

Very noisy building, heavy footsteps/snoring/showers all audible. Front of house couldn't/wouldn't move our room. Bar next door had blaring music all day and to 11pm. Food not the best. Breakfast service slow even though there was only another table being served.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wayne

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeannette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look forward to returning!

Amazing stay at the Pier House! Staff were so kind and attentive. Rooms brand new - spacious and comfortable. Right on the beach, coastal walk. And restaurant delightful - generous portions of wonderful local foods and great wine. Lively scene indoors and out, yet peaceful and quiet up in room. I highly recommend and look forward to returning.
Stayed 4 nights in Mar 2025

8/10 Good

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. The refurb p l
Stayed 1 night in Mar 2025

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly people, gorgeous room
Stayed 1 night in Mar 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a wonderful stay. The room was fantastic and was upgraded to a king size room from cabin room. The whole interior is immaculate and the breakfast was delicious.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicola

Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel in a fantastic location, with excellent staff, lovely rooms and great food and drinks on offer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place, great accommodation, lovely rooms, nice food and drink. Location could not be better. Staff were wonderful, friendly and chatty. We will be coming back. The only improvement we can suggest is for the doors to rooms to have soft closing mechanisms as the doors constantly slam shut.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Third time staying at The Pier House and it still excels. Staff are always fantastic, food is great and the accommodation is perfect. I’ll be back again for another stay.
Stayed 1 night in Feb 2025

10/10 Excellent

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025