8/10 Good
Brandi
Travelled with family and small children
4 May 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have mixed reviews based upon my initial check in. The person at the desk was super friendly and check in was quick. I
checked into a room on the first floor and when I walked in, immediately I was hit with a mildew type smell that overpowered the room. I went back to the desk to let them know that I’d like a new room. The gentleman was nice about it, but he was not surprised by the request. I would think that guest services would have been a bit more shocked that their room smelled like old wet carpet, especially since this is a Hampton Hotel. I was given another room across the hall and it also smelled the same. Went back to the desk to request another room, again. The man at the desk asked if the smell I was referring to could have been the air freshener they use. It was an odd comment, but I don’t think his intention was off-putting.
Once we got to the third room on the third floor, it was so much better.
From there. the rest of the stay was ok other than finding a what looked like a pubic hair on the lotion dispenser at the vanity.
I did not want to bother calling to complain. Like most other Moms who are traveling with their kids in tow, I just cared about getting some rest.
Breakfast was good. Lots of options and it was all very fresh.
I always love booking with Hampton, but next time I’ll probably bypass this location.
Brandi
Stayed 1 night in May 2025