Crowne Plaza Springfield by IHG

3.5 star property
Hotel in Springfield with free airport shuttle and fitness centre

Photo gallery for Crowne Plaza Springfield by IHG

Meeting facility
Meeting facility
Exterior
Exterior
Cooked-to-order breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Free airport shuttle
  • Pool
  • Room service
The current price is AU$181
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • Place, University of Illinois at Springfield
    ‪3 min drive‬
  • Place, Washington Park Botanical Gardens
    ‪5 min drive‬
  • Place, Knights Action Park
    ‪5 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪13 min drive‬

Room options

Junior Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Sofa bed - queen
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Sofa bed - queen
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Sofa bed - queen
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(65 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Sofa bed - queen
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Sofa bed - queen
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

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About the area

Springfield

At Crowne Plaza Springfield by IHG you'll be 4.4 km (2.7 mi) from Washington Park Botanical Gardens and 4.8 km (3 mi) from University of Illinois at Springfield. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Long 9 Restaurant, serves American cuisine and is open for breakfast and lunch. Long 9 Bar and Grill is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and sauna. 70622 square feet (6561 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available. There's also free extended parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Springfield hotel include Adams Wildlife Sanctuary and Henson Robinson Zoo.

What's nearby

  • University of Illinois at Springfield - 3 min drive - 4.1 km
  • Adams Wildlife Sanctuary - 4 min drive - 5.3 km
  • Washington Park Botanical Gardens - 5 min drive - 3.8 km
  • Knights Action Park - 5 min drive - 8.9 km
  • Lincoln Home National Historic Site - 7 min drive - 7.3 km

Getting around

  • Springfield Station - 15 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital) - 20 min drive

Restaurants

  • ‪Elks Lodge #158 - ‬5 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Breakfast @ Hgi - ‬5 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Crowne Plaza Springfield by IHG

Hotel in Springfield with free airport shuttle and fitness centre
Crowne Plaza Springfield by IHG offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 70622 square feet (6561 square metres) and includes a conference centre. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Springfield by IHG. A roundtrip airport shuttle (available on request) and A train station pick-up shuttle are free. Free self parking is available.

This 3.5-star Springfield hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 14 levels
  • Conference rooms
  • 70622 sq ft of conference space
  • 6561 sq. m of conference space
  • Built in 1997
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Springfield by IHG offers 288 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Long 9 Bar and Grill
  • Long 9 Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (70,622 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Springfield by IHG?

Crowne Plaza Springfield by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Springfield by IHG?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Springfield by IHG on 1 Dec 2025 start from AU$180.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Springfield by IHG?

Yep, Crowne Plaza Springfield by IHG has a free self car park, free extended parking and free RV/bus/truck parking.

Does Crowne Plaza Springfield by IHG have a pool?

Crowne Plaza Springfield by IHG has an indoor pool.

What makes Crowne Plaza Springfield by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Springfield by IHG.

Is Crowne Plaza Springfield by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Springfield by IHG is a hit with families.

Does Crowne Plaza Springfield by IHG serve breakfast?

Yep, cooked-to-order breakfast is available at Crowne Plaza Springfield by IHG.

Is there a free airport shuttle available at Crowne Plaza Springfield by IHG?

Yep, there's a free airport shuttle that runs from 7:00 AM - 11:00 PM on request.

Is there a bar or restaurant at Crowne Plaza Springfield by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Springfield by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Crowne Plaza Springfield by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 520 out of 1004 reviews
Rating 8 - Good. 199 out of 1004 reviews
Rating 6 - Okay. 129 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 76 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Needs updating
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Stayed 12 nights in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have previously stayed at CrownPlaza and were very pleased with the experience. However, this trip we were disappointed in that we couldn't get a breakfast deal with our room. They said we booked on a website that doesn't offer the breakfast and we needed to book directly with the hotel to get the breakfast deal. Not a good practice since we were staying at the hotel with an approved booking. Probably won't stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

jennifer

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

For the price we paid and the crowne plaza reputation and pictures reflected on this hotel selection—-our stay was a huge disappointment. The escalator to get down from the check in area was broken. There was ONE working elevator the entire two days we were there. We asked for more towels—-the guy brought us bath mats and hand towels. The picture of the outdoor area on the top floor—-closed to the public. All the furniture and items shown in the picture—-gone. The lamp in our room——broken. This hotel is OLD and needs a remodel badly. It does not feel clean. Nor does it feel elegant or classy. AT ALL. Horrible experience.
Stayed 1 night in Aug 2025

4/10 Poor

Cybill

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Was probably spectacular once upon a time

Bed was comfortable. Three elevators-one didn’t work then another went down and it didn’t stop at your floor it just skipped right by. Only microwave was in the snack area and it was old and very over used. Something was in our room that was motion activated with a red light on it didn’t appear to be a camera but was still suspect. Once upon a time this was probably a top notch hotel but it’s lacking some much needed TLC. The top floor balcony had loose pavers so watch your step.
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was not pleased. Three elevators & only one was working. The down escalator was not working all of this equal FIRE HAZARD!!!! I traveled with an elderly parent the stairs were not an option. The front desk does not answer the phone after 10pm. Called the morning of checkout to request extra towels they brought towels 45 mins later…. Disappointing property.
Stayed 1 night in Aug 2025

4/10 Poor

Lisa

Travelled with partner
Liked: Cleanliness
I booked a king standard room. What I received was a full/gueen bed. This is not what I paid for. The room was lacking a blow dryer. This is a 14 story motel. It only had 1 working elevator. This made for long wait times during a very busy weekend due to the state fair.
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
2 elevators and one escalator not working.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I checked in late and when I pulled down my covers, I had a hole in my sheet. The toilet did not work well and the room was not very clean. The next morning I got a cold shower because they forgot to turn on the pumps to heat the water. I will be looking for a new hotel to stay in when I go to Springfield.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Clean, quiet hotel with attentive staff. Close to many chain restaurants and 15 minutes from the State Fair.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danita

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Todd, Lima

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
When I tried checking out and asked for a receipt. She told me since I didn’t book directly through them and used a 3rd party (Expedia). She could not and would not give a receipt. I have to ask Expedia for it. Was very rude about it too.
Stayed 1 night in Aug 2025

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Sara

Stayed 1 night in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Nicole

Stayed 1 night in Aug 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, room comfort
Was disappointed that there was no late check out. Could have been more user friendly ie restaurant menu in hotel room. The staff were very friendly. The bartender on Sat was very friendly and corrected our food order promptly. Greg and Ashley B at the restaurant were excellent servers. They were prompt and attentive.
Stayed 1 night in Aug 2025