Holiday Inn El Paso West - Sunland Park by IHG

3.0 star property
Hotel with free parking, a quick walk to Sunland Park Mall

Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Exterior
Meeting facility
Fitness facility
Outdoor pool
Standard Room, 1 King Bed with Sofa bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
The current price is AU$156
includes taxes & fees
23 July - 24 July

Explore the area

Map
900 Sunland Park Drive, El Paso, TX, 79922
  • Sunland Park Mall
    ‪5 min walk‬
  • Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Western Playland Amusement Park
    ‪4 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪19 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Standard Room

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(70 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

El Paso

At Holiday Inn El Paso West - Sunland Park by IHG you'll be within just a 10-minute stroll of Bob-O's Family Fun Center and Sunland Park Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Nine Hundred Bar & Grill is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and Hot tub. Business travelers can take advantage of meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class El Paso hotel include Western Playland Amusement Park and University of Texas at El Paso.

What's nearby

  • Sunland Park Mall - 5 min walk - 0.5 km
  • Sunland Park Racetrack and Casino - 3 min drive - 3.1 km
  • Western Playland Amusement Park - 4 min drive - 3.5 km
  • Sun Bowl Stadium - 6 min drive - 8.0 km
  • University of Texas at El Paso - 6 min drive - 7.2 km

Getting around

  • El Paso Union Depot - 9 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬17 min walk
  • ‪Corner Bakery Cafe - ‬15 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Greenery - ‬10 min walk

About this property

Holiday Inn El Paso West - Sunland Park by IHG

Hotel with free parking, a quick walk to Sunland Park Mall
Holiday Inn El Paso West - Sunland Park by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn El Paso West - Sunland Park by IHG. Self parking is free. A complete renovation of Holiday Inn El Paso West - Sunland Park by IHG was completed in January 2024.

This 3-star El Paso hotel is smoke free.

  • 175 guestrooms or units
  • 2 levels
  • 9 buildings
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn El Paso West - Sunland Park by IHG offers 175 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 9 buildings
  • Ballroom
  • Reception hall
  • Renovated entire property - January 2024
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 8 May 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Frequently asked questions

What is the cancellation policy at Holiday Inn El Paso West - Sunland Park by IHG?

Holiday Inn El Paso West - Sunland Park by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn El Paso West - Sunland Park by IHG?

As of 13 July 2025, prices found for a 1-night stay for 2 adults at Holiday Inn El Paso West - Sunland Park by IHG on 23 July 2025 start from AU$155.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn El Paso West - Sunland Park by IHG?

Yep, Holiday Inn El Paso West - Sunland Park by IHG has a free self car park.

Does Holiday Inn El Paso West - Sunland Park by IHG have a pool?

Holiday Inn El Paso West - Sunland Park by IHG has an outdoor pool.

What makes Holiday Inn El Paso West - Sunland Park by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn El Paso West - Sunland Park by IHG.

Is Holiday Inn El Paso West - Sunland Park by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn El Paso West - Sunland Park by IHG is a hit with families.

Does Holiday Inn El Paso West - Sunland Park by IHG serve breakfast?

You bet, cooked-to-order brekkie is served on weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn El Paso West - Sunland Park by IHG?

No, Holiday Inn El Paso West - Sunland Park by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn El Paso West - Sunland Park by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn El Paso West - Sunland Park by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Holiday Inn El Paso West - Sunland Park by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 542 out of 1070 reviews
Rating 8 - Good. 234 out of 1070 reviews
Rating 6 - Okay. 107 out of 1070 reviews
Rating 4 - Poor. 91 out of 1070 reviews
Rating 2 - Terrible. 96 out of 1070 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
all great
Stayed 1 night in Apr 2025

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the way the rooms are set up because it’s quiet and private. There was a problem with our check in so twice staff tried to break into our room while we were in there. It got resolved but the room was never cleaned while we were there for 3 days.
Stayed 3 nights in Apr 2025

8/10 Good

Galadriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Luz

Liked: Amenities
Superb!
Stayed 1 night in Apr 2025

6/10 Okay

Amber

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

kayla

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
When our door closed you had to pull super tight in order for the door to stay closed! If we didn’t check our door would have stayed open. Also the dead bolt took forever to be able to get closed and open a women would not have been able to open it I couldn’t. Everything else was fine. Bit safer for a single mom traveling with a kid not ok not safe!
Stayed 1 night in Apr 2025

10/10 Excellent

Armando

Stayed 1 night in Apr 2025

2/10 Terrible

Cristina, San Antonio

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the separate buildings on the property. Staff was really friendly and down to earth. The chicken sandwich I got late my first (Sunday) night was delicious and the only guy working was really nice. The pool was not yet heated (March/April) but the hot tub was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

gumbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and explained to us were was our village(room), good parking spot access, safe and quiet during the night, me and my family had a good time .
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2025

8/10 Good

Blanca

Travelled with pets, Travelled with partner
Liked: Staff & service
Overall ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as always!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large property close to highway so easy in and out.
Stayed 1 night in Mar 2025

4/10 Poor

Isabel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stay need
Stayed 3 nights in Mar 2025

8/10 Good

Salvador

Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for family

Great location, great staff, food was also excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They’re very nice very helpful. I enjoyed staying there.
Stayed 2 nights in Mar 2025

2/10 Terrible

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The white hair guy at the front desk provide the worst customer service ever, treats you bad and is disrespectful, not Ccoming back ever
Stayed 2 nights in Mar 2025

10/10 Excellent

Cheyenne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to accommodate our needs on a very last minute stay. The room was very clean. Parking is a little tricky for my over sized truck as we were moving from California to the east coast, but again the staff members were helpful.
Stayed 1 night in Jan 2025