2/10 Terrible
Thomas A.
Travelled with family
12 Sept 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay. Was excited to stay at this location for the last night of our 7 day trip to Ireland. Instead we were met with a not friendly/ rude check in person. We had 2 large heavy suitcases and instead of telling us to go to the outside of the building on the side to go directly to our room. She watched us carry our luggage up 2 flights of stairs and then down 2 flights to get to our room.
When we went to bed in our room, one side of our bed was broken. The nights sleep was awful.
The next morning…. We had breakfast included with our booking through Expedia which was part of the amenities included. After waiting for 20 minutes to order food, the waitress said there was a problem with our room number to receive credits for the breakfast. Went to the front desk and again was met with no help and rude person. She said they don’t offer breakfast through Expedia… I showed her my phone that said the breakfast was part of the included amenities and she said no that was wrong and with an attitude showed me our paper invoice….. that did not have breakfast on it. I said I understand that but my booking included breakfast. She rudely said no.
Horrible experience…. I would avoid staying here like the plague. Room was also dirty.
Thomas A.
Stayed 1 night in Sep 2025
