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Shangri-La Guilin

5.0 star property
Riverwalk hotel with 2 restaurants and full-service spa

Photo gallery for Shangri-La Guilin

Garden
Horizon, Room, 1 King Bed, River View
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Executive Suite, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
111 Huan Cheng Bei Er Lu, Guilin, Guangxi, 541004
  • Place, Mulong Lake
    ‪19 min walk‬
  • Place, Elephant Trunk Hill
    ‪5 min drive‬
  • Place, Sun and Moon Twin Pagodas
    ‪6 min drive‬
  • Airport, Guilin (KWL-Liangjiang Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Mountain View Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Mountain View Room, 1 King Bed

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, River View

Horizon, Room, 1 King Bed, River View

Horizon, Room, 1 King Bed, River View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Garden view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

Deluxe Room, 2 Single Beds, River View

Deluxe Room, 2 Single Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Terrace Mountain View Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Mountain View Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Room, 2 Single Beds, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Garden view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Room, 2 Single Beds, City View

Horizon, Room, 2 Single Beds, City View

Horizon, Room, 2 Single Beds, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 2 Single Beds

About the area

Guilin

A luxury stay in the heart of Guilin awaits you at Shangri-La Guilin. You'll be within a 20-minute walk of Mulong Lake and 2.2 km (1.4 mi) from Lijiang Folk Customs Garden. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and facials. The buffet restaurant, Li Cafe, is open for breakfast, lunch and dinner. U Bar is the hotel's own bar. Enjoy the gym, kids' club, sauna and seasonal outdoor swimming pool. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Qixing hotel, you'll be 2.5 km (1.6 mi) from Wanda Plaza Diecai Guilin and 2.6 km (1.6 mi) from Guilin Taohua River.

What's nearby

  • Mulong Lake - 19 min walk - 1.6 km
  • Seven Star Park - 4 min drive - 3.2 km
  • Elephant Trunk Hill - 5 min drive - 5.6 km
  • Sun and Moon Twin Pagodas - 6 min drive - 5.6 km
  • Riyue Shuangta Cultural Park - 6 min drive - 5.6 km

Getting around

  • Guilin North Railway Station - 10 min drive
  • Guilin (KWL-Liangjiang Intl.) - 41 min drive

Restaurants

  • ‪Chunji (椿记烧鹅) - ‬2 min drive
  • ‪知味 境界 - ‬9 min walk
  • ‪KFC - ‬4 min drive
  • ‪Lobby Lounge - ‬5 min walk
  • ‪Li Café - ‬5 min walk

About this property

Shangri-La Guilin

Riverwalk hotel with 2 restaurants and full-service spa
Shangri-La Guilin offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Shangri-La Guilin. Self parking is free. The property offers extended parking privileges.

This 5-star Guilin hotel is smoke free.

  • 1 building
  • 439 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2009
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Shangri-La Guilin offers 439 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 141 for adults and CNY 141 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Li Cafe
  • Lobby Lounge
  • Shang Palace
  • U Bar

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 28 October to 31 December:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Guilin

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 141 for adults and from CNY 141 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Guilin Shangri-La
Guilin Shangri-La Hotel
Shangri-La Guilin
Shangri-La Guilin Hotel
Shangri-La Hotel Guilin
Shangri La Hotel Guilin
Shangri-La Guilin Hotel
Shangri La Hotel Guilin
Shangri-La Guilin Guilin
Shangri-La Guilin Hotel Guilin

Frequently asked questions

What is the cancellation policy at Shangri-La Guilin?

Shangri-La Guilin offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Shangri-La Guilin?

Yep, Shangri-La Guilin has a free self car park.

Is there a spa on site at Shangri-La Guilin?

Yep, there is an onsite spa at Shangri-La Guilin. You'll enjoy heaps of services like facials and body treatments.

Does Shangri-La Guilin have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from June to September.

What luxury perks are available at Shangri-La Guilin?

Shangri-La Guilin features a full-service spa, a health club and an indoor pool.

Is Shangri-La Guilin family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Guilin is a hit with families.

Does Shangri-La Guilin serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Shangri-La Guilin?

No, Shangri-La Guilin does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Guilin?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Guilin?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shangri-La Guilin?

No, pets and service animals are not allowed.

Shangri-La Guilin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 306 reviews
Rating 8 - Good. 73 out of 306 reviews
Rating 6 - Okay. 24 out of 306 reviews
Rating 4 - Poor. 9 out of 306 reviews
Rating 2 - Terrible. 2 out of 306 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yihua

Travelled with family
Liked: Cleanliness, amenities
Clean room. Beautiful surroundings.
Stayed 1 night in Oct 2025

4/10 Poor

Longsheng

Travelled with partner
Disliked: Cleanliness
The room was generally nice, but unfortunately, I found hair on the bed sheets when I checked in. It made me feel that the cleanliness could be improved. I hope the hotel pays more attention to room hygiene, as the rest of the environment and service were quite good.
Stayed 1 night in Oct 2025

8/10 Good

Imtiaz, MARKHAM

Stayed 4 nights in Sep 2025

10/10 Excellent

Hue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, Lily who worked outside was super friendly.
Stayed 1 night in Sep 2025

4/10 Poor

Anatoly

Stayed 1 night in Aug 2025

10/10 Excellent

melva

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Carpet is old looking and need to be clean
Stayed 2 nights in Jul 2025

2/10 Terrible

Yuren

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Beverly

Excellent breakfast, lovely property location. Had a comfortable stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

T J HART

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptionally good
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Great staff in a tired facility

We love the Shangri-La brand but were disappointed with several aspects of our visit to Guilin. 1) The pool was closed for maintenance. If we had known ahead of time, we wouldn’t have booked. 2) No bathroom scales. 3) very few outlets and ancient tech support. 4) The facility is showing its age. TV old and small. Staff, however, was superb!
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place with very nice view on the lake. provided very nice breakfast at a large sitting area.
Stayed 2 nights in Mar 2025

8/10 Good

chiew fong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable stay

Nice hotel with good breakfast . Quiet and safe
Stayed 1 night in Jan 2025

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffet I ever had. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

ray

Stayed 1 night in Jan 2025

10/10 Excellent

Jinran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star treatment!

Fabulous stay. Friendly staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

ray

Stayed 1 night in Dec 2024

10/10 Excellent

Geisy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed four nights in Oct 24. In short, the hotel is rather outdated and needs urgent refurbishment. Whilst the lobby is spacious and impressive, rooms are small, cramped and all the equipment is seriously worn out. It has also been the first time I have seen a facility claiming to be a 5 star hotel to offer basic amenities (soap, hair conditioner, body lotion) in dispensers mounted to the walls. Interestingly, there were no dispensers available nearby the tub. Additionally, the air con was smelly and too loud when operating, making us not to use it during the stay, Overall quite a humble standard compared with other 5 star facilities in China.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sorcha

Stayed 1 night in May 2024

10/10 Excellent

thierry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and no hassle
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

8/10 Good

Lai Shu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
Stayed 3 nights in Sep 2023

10/10 Excellent

Xia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service. Nice breakfast with variety of options.
Stayed 4 nights in Jun 2023

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and in good location. Highly recommended for a short stay.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021