See all properties
Save

Pullman Zhangjiajie

Property class: 4.5

Photo gallery for Pullman Zhangjiajie

A hotel with a modern architectural design, featuring a prominent entrance with a sign, and a well-maintained outdoor area with a paved walkway.
A spacious lobby with a high ceiling, large windows, and a central seating area with tables and chairs.
A spacious dining area with multiple tables and wicker chairs, featuring a modern ceiling design with recessed lighting.
A large outdoor swimming pool with multiple sections, surrounded by palm trees and lounge chairs.
A serene garden with a wooden bridge, a pond with lily pads, and pink flowering bushes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$112
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan, 427400
  • Place, Wulingyuan Southeast Gate
    ‪15 min walk‬
  • Place, Charming Xiangxi Grand Theatre
    ‪2 min drive‬
  • Place, Wulingyuan Scenic Area
    ‪3 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a view of mountains.

Deluxe Room, 1 King Bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, and a window with a view of buildings.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Club lounge access (Executive)

Deluxe Room, 1 King Bed, Club lounge access (Executive)

Deluxe Room, 1 King Bed, Club lounge access (Executive)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds, Club lounge access (Executive)

A hotel room with a bed, a glass table, a blue armchair, a wooden wardrobe, and a television.

Deluxe Room, 2 Single Beds, Club lounge access (Executive)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large window with a mountain view.

Deluxe Room, 2 Single Beds

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk with a television, a blue chair, and a window with curtains.

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for PREMIUM DELUXE ROOM,1 King Size Bed

A hotel room with a bed, a desk with a phone, a chair, a TV, and a door leading to another room.

PREMIUM DELUXE ROOM,1 King Size Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for PREMIUM DELUXE ROOM,2 Single Size Beds

A hotel room with two beds, a desk, a chair, a TV, and a view of the outside.

PREMIUM DELUXE ROOM,2 Single Size Beds

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

About the area

Zhangjiajie

A luxury stay in Zhangjiajie awaits you at Pullman Zhangjiajie. You'll be 1.8 km (1.1 mi) from Wulingyuan Scenic Area and 47.1 km (29.3 mi) from Zhangjiajie National Forest Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, FENG Chinese Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. Other amenities include 3 restaurants and free Wi-Fi in public areas. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free self parking. .In the region of this 4.5-property class Wulingyuan hotel you'll find Tianmen Mountain.

What's nearby

  • Wulingyuan Southeast Gate - 15 min walk - 1.3 km
  • Charming Xiangxi Grand Theatre - 2 min drive - 2.0 km
  • Wulingyuan Scenic Area - 3 min drive - 2.4 km
  • Bailong Elevator - 18 min drive - 15.7 km
  • Zhangjiajie National Forest Park - 39 min drive - 44.4 km

Getting around

  • Zhangjiajie (DYG) - 46 min drive

Restaurants

  • ‪Mei Yue Cuisine House - ‬12 min drive
  • ‪唐师傅土家食府 - ‬17 min walk
  • ‪农家土菜馆 - ‬15 min walk
  • ‪Zhuanjiacun Hotel Lobby - ‬12 min walk
  • ‪筷乐湘西 - ‬8 min walk

About this property

Pullman Zhangjiajie

Pullman Zhangjiajie offers its guests a 24-hour health club and a seasonal outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Pullman Zhangjiajie. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Zhangjiajie hotel.

  • 456 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 dining venues
  • Built in 2007
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Pullman Zhangjiajie offers 456 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

A pool area with lounge chairs, a reflection pool, and traditional architecture.
FunGee S Hotel Zhangjiajie National Park
Wulingyuan
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.8 out of 5, Exceptional, 19 reviews
The price is AU$203
includes taxes & fees
27 Sept - 28 Sept
FunGee S Hotel Zhangjiajie National Park

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 130 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • FENG Chinese Restaurant
  • V Café Restaurant

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • In a national park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 7 floors
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Energy-saving switches used
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 260.0 per night.
  • Free cots (infant beds)!

Payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 130 per person
  • Rollaway bed fee: CNY 260.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 10:00 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Pullman Hotel Zhangjiajie
Pullman Zhangjiajie
Zhangjiajie Pullman
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Zhangjiajie
Pullman Zhangjiajie Hotel Zhangjiajie

Frequently asked questions

What is the cancellation policy at Pullman Zhangjiajie?

Pullman Zhangjiajie offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Zhangjiajie?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Pullman Zhangjiajie on 27 Sept 2026 start from AU$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Zhangjiajie?

Yep, Pullman Zhangjiajie has a free self car park.

Does Pullman Zhangjiajie have a pool?

Pullman Zhangjiajie has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from May 01 to October 31).

What makes Pullman Zhangjiajie a romantic place to stay?

Pool-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Pullman Zhangjiajie.

Does Pullman Zhangjiajie serve breakfast?

You bet, buffet breakfast is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Pullman Zhangjiajie?

No, Pullman Zhangjiajie does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Zhangjiajie?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Zhangjiajie?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pullman Zhangjiajie?

No, pets are not allowed.

Pullman Zhangjiajie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 257 reviews
Rating 8 - Good. 75 out of 257 reviews
Rating 6 - Okay. 31 out of 257 reviews
Rating 4 - Poor. 10 out of 257 reviews
Rating 2 - Terrible. 3 out of 257 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a clean, comfortable room and it met all our needs. There are some restaurants within walking distance but it is a walk away from the main stretch of town. I would stay here again.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room in need of renovation. All staff very helpful Great Location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities
There are ton of restaurants and wonderful area to walk around at night
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with decent size rooms. Comfortable and excellent service and great location.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the Pullman and would highly recommend this property. The staff was extremely helpful at all times and the room was very comfortable.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Friendly efficient staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman hotel had a fantastic breakfast that really helped us fuel our bodies for long days of hiking in the National Forest. The foot messages at the hotel spa were fantastic and the staff was kind and helpful. The hotel is in an excellent location to walk to the waterfront and restaurants.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to national park

Lovely location smaller part of city near national park. Lovely motel, friendly helpful staff, Great breakfast choice. Excellent dining room.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are also friendly and helpful
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

The female attendant at the bar was very gracious. Bringing me my own bucket of ice. An extra touch which I appreciated.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable stay. Greater location.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
It’s ok very hardly speak English plus breakfast is ok not too good location is perfect rooms are good but they turn off Acc we use fan
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Horrible hotel. The staff insisted that I need to pay for the laundry before giving me back my clothes, just because I never deposit, despite I said I will pay upon check out as we are so tired after a full day of walking. But staff still wanted me to go all the down to the lobby to make payment first. Very inconsiderate and unhelpful staff. The breakfast spread is ok, but to me not enough choices. And 3 lifts, 2 were spoiled. Never stayed such a lousy 5 star hotel before.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and close to the East gate (1.2km). Only hiccup are people that think smoke ban does not apply to bathroom… the smell gets from bathroom to bathroom… nice breakfast and nice staff.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness
we expected a betterter hotel
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well situated near Zhangjiajie national forest park and near many other attractions and restaurants. Breakfast was mainly Chinese food but good. I was not able to use swimming pool for 2 out of 3 days just because it was raining but no thunder
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Property conditions & facilities
Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
Stayed 2 nights in Mar 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
First our room was dirty, carpet, and found food remainings on the floor. Carpet was just dirty and the room smell just dirty. We requested to be changed to another room and they requested to upgraded. We did upgrade for $200. More. The food was not what we expected. Just very plain and simple. Did not have hot tea option. We have been to other hotels in Beijing, Xi’an and Shanghai and they absolutely offered much better services. I will not recommend this hotel at all. We will come back to Zhangjiajie, but will stay at a different hotel for sure. For what ever a customer pay, the least we all deserve is a CLEAN ROOM. I hope business owners do take into consideration customers’ reviews. At the end of the day it is up to us to keep your business running.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Best you can get

Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
Stayed 3 nights in Jul 2024