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Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property

Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

Outdoor pool, pool loungers
Reception
Aerial view
Executive Room, 1 King Bed
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$182
includes taxes & fees
20 Mar - 21 Mar

Explore the area

View map
6 West Street, South Carnarvon, WA, 6701
  • Place, Fascine Boardwalk
    ‪1 min walk‬
  • Place, Carnarvon War Memorial
    ‪12 min walk‬
  • Place, Carnarvon Visitor Centre
    ‪3 min drive‬
  • Airport, Carnarvon, WA (CVQ)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(16 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

1 Queen 2 Single Beds, Non-Smoking, Family Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 3

1 Queen And 1 Single, Non-Smoking, High Speed Internet Access, Work Desk, Cable Tv, Mini Bar, Air-Conditioned

  • Sleeps 3

1 King Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

1 Queen Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

Motel

  • Sleeps 2

About the area

South Carnarvon

Hospitality Carnarvon, SureStay Collection by Best Western puts you in the heart of South Carnarvon, within steps of Fascine Boardwalk and Gascoyne River. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .The restaurant, Sails Restaurant, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3.5-property class South Carnarvon hotel include Carnarvon War Memorial and Carnarvon Visitor Centre.

What's nearby

  • Gascoyne River - 1 min walk - 0.1 km
  • Fascine Boardwalk - 1 min walk - 0.1 km
  • Carnarvon War Memorial - 12 min walk - 1.1 km
  • Carnarvon Visitor Centre - 3 min drive - 2.5 km
  • Lighthouse Keepers Cottage - 8 min drive - 5.6 km

Getting around

  • Carnarvon, WA (CVQ) - 3 min drive

Restaurants

  • ‪Carnarvon Hotel - ‬7 min walk
  • ‪Sunsets Cafe - ‬6 min drive
  • ‪Outback Travel Centre - ‬9 min drive
  • ‪Harborside. Cafe - ‬15 min walk
  • ‪Sails - ‬1 min walk

About this property

Hospitality Carnarvon, SureStay Collection by Best Western

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Hospitality Carnarvon, SureStay Collection by Best Western. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star South Carnarvon hotel.

  • 1 floor
  • 45 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hospitality Carnarvon, SureStay Collection by Best Western offers 45 accommodations with minibars and a hairdryer. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
4.3 out of 5, Excellent, 435 reviews
The price is AU$200
includes taxes & fees
18 Mar - 19 Mar
Carnarvon Motel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sails Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.94 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.94 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon
Best Western Hospitality Carnarvon
Best Western Hospitality Inn Carnarvon
Carnarvon Best Western
Carnarvon Inn
Hospitality Inn Carnarvon
SureStay Collection by Best Western Hospitality Carnarvon
Hospitality Carnarvon SureStay Collection by Best Western
Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Frequently asked questions

What is the cancellation policy at Hospitality Carnarvon, SureStay Collection by Best Western?

Hospitality Carnarvon, SureStay Collection by Best Western offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hospitality Carnarvon, SureStay Collection by Best Western?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Hospitality Carnarvon, SureStay Collection by Best Western on 20 Mar 2026 start from AU$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hospitality Carnarvon, SureStay Collection by Best Western?

Yep, Hospitality Carnarvon, SureStay Collection by Best Western has a free self car park.

Does Hospitality Carnarvon, SureStay Collection by Best Western have a pool?

Hospitality Carnarvon, SureStay Collection by Best Western has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hospitality Carnarvon, SureStay Collection by Best Western family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a BBQ, it's no surprise that Hospitality Carnarvon, SureStay Collection by Best Western is a hit with families.

Does Hospitality Carnarvon, SureStay Collection by Best Western serve breakfast?

Sure does, complimentary continental breakfast is on offer daily from 7 AM to 9 AM.

Is there a free airport shuttle available at Hospitality Carnarvon, SureStay Collection by Best Western?

No, Hospitality Carnarvon, SureStay Collection by Best Western does not offer an airport shuttle service.

Is there a bar or restaurant at Hospitality Carnarvon, SureStay Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone? The dining venue is closed on Christmas Day.

What time are check-in & check-out at Hospitality Carnarvon, SureStay Collection by Best Western?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hospitality Carnarvon, SureStay Collection by Best Western?

No, only service animals are allowed.

Hospitality Carnarvon, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 331 out of 877 reviews
Rating 8 - Good. 412 out of 877 reviews
Rating 6 - Okay. 94 out of 877 reviews
Rating 4 - Poor. 23 out of 877 reviews
Rating 2 - Terrible. 17 out of 877 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Courtney

Travelled with family
Room was in good condition, staff was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms clean and comfortable. Friendly staff and good service all round. Restaurant was good and decent menu- the chowder was really nice and plenty of fresh seafood, didn’t disappoint.
Stayed 1 night in Dec 2025

10/10 Excellent

mayson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, quiet location and good dinner options. Fantastic to see these guys keeping the restaurant open in the low tourist season when big hotels in big locations ( broome) shut them down inconveniencing guests
Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Amenities, property conditions & facilities
Good overnight accommodation.
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Liked: Room comfort
Disliked: Property conditions & facilities
Pros: Comfortable bed Good food in restaurant Easy walk to beach Cons: In desperate need of renovation and redecoration Leaking shower head in very smelly shower cubicle Peeling paint Dusty skirting boards
Stayed 1 night in Oct 2025

4/10 Poor

Michelle, Perth

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, our stay at Hospitality Carnarvon was far from restful. While the room was tidy, staff were polite & breakfast was fresh, several serious issues made the experience distressing. The toilet walls had bad water damage & the shower covered in extreme mould & mildew. We had to lay a towel down to shower on as it was so dirty. Folded sheets were used instead of a proper comforter cover, which came undone and exposed an unhygienic blood stained doona. The door lock could be disengaged from inside by simply pulling the handle & with our room right by the water, our toddler could have walked out unnoticed. We had to stay hyper-alert the entire time. Most concerning was a violent guest who screamed threats, smashed doors (including ours) & kicked walls for over three hours right near our car too. Our toddler woke crying every 20 minutes all night due to being terrified. We called police but couldn’t get through. Staff said “I’m sorry but at least everyone is safe”. There was also confusion with our check-in paperwork, our credit card form was misplaced & we had to fill it out again. While staff were courteous, the combination of hygiene issues, safety risks, and lack support made this a stay we wouldn’t repeat.
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Stayed 2 nights in Oct 2025

4/10 Poor

George

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty, everywhere, everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Conor Liam

Liked: Cleanliness, amenities, property conditions & facilities
Great people and safe place to stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed there - whilst rooms are a bit old and tired, the staff are excellent, rooms clean and beds very comfortable. It is very good value and I would stay again
Stayed 1 night in Sep 2025

8/10 Good

Heinrich

Liked: Cleanliness
Thanks for the accommodation and breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. Staff were friendly and efficient. Restaurant offered good evening meals and continental breakfast
Stayed 1 night in Sep 2025

8/10 Good

Sue

Travelled with partner
Liked: Amenities
This property is an older style however the rooms are a good size with lots of wardrobe & bench space.Facilities in the rooms are good .Beds are comfortable. The on site restaurant Sails serves very good food with generous helpings.
Stayed 2 nights in Sep 2025

8/10 Good

Yves

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Good value
Stayed 1 night in Aug 2025

10/10 Excellent

Rosaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet area with excellent restaurant.

Quiet motel with a very good restaurant and excellent complimentary continental breakfast. Free guest laundry facility was very useful on our long trip. Would stay again.
Stayed 1 night in Aug 2025

8/10 Good

JIll

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was comfortable, good location, restuarant excellent
Stayed 2 nights in Aug 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
After a long day of driving we slept comfortably in the king size bed :)
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall - nice room with comfy bed, decent bathroom, and easy parking out front. Would be happy staying there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Jo-Ellen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I walked in, the Indian man continued to type on the computer and made no eye contact, no greeting and no can I help you! Terrible service. I travel a lot and never complain but seriously when a customer walks in, at least say hello and can I help you. Very poor customer service. Also the bathroom was dirty and there was a Band-Aid on the shower floor, dirt in corners that a mop and sweep/vacuum could have removed. Won’t be recommending or coming back. You need to chat to your cleaners.
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Beds were comfy. Linen and towels spotless. All meals we had at the restaurant were delicious. Wouldn’t bother going into town to eat.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service
The property was conveniently located and an easy walk down to the Fascine. The breakfast was a pleasant surprise and the staff were friendly and efficient. It was an added bonus being able to get a load of washing done! Unfortunately the room we were in was old and tired, with paint peeling off ceilings etc. While the bedroom and tea making area was spotlesss, the bathroom was not. There was rubbish from previous guests behind the door and the shower was full of dust and debris (sand or crumbling grout perhaps). Back to the positives though - great breakfast, big fluffy towels, good size TV and reliable WiFi helped make it a good choice for a short stay!
Stayed 2 nights in Jun 2025