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4.2 out of 5

"Excellent accommodation, very hospitable staff. " More

By a verified traveller on Wed 20 Apr 2022

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Hotel Description

A family-friendly stay in Brockman awaits you at Carnarvon Motel. Within steps you'll find Gascoyne River and Fascine Boardwalk within a 10-minute stroll. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, flat-screen TVs, and free bottled water are featured in all 61 rooms. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Hair dryers, irons/ironing boards, and desks are also available.

The restaurant, Carnarvon Hot Rocks, is open for breakfast and dinner. The motel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the waterslide and pool loungers as well as access to a playground. Business travelers can take advantage of a meeting room and a business center. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of a free airport shuttle.

With a stay at this 3-star Brockman motel, you'll be 27 km (16.8 mi) from Shark Bay.

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$132* Per night/room 2 Jun. - 3 Jun.

Standard Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Carnarvon Motel ratings based on 94 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Carnarvon Motel

Everyone (57) Couples (12) Business (1) Family (19)
5 out of 5
Excellent accommodation, very hospitable staff.

Posted by on 20 Apr. 2022

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Comment from Hotel Management

14 May 2022 by Peter

Thank you for your positive feedback. We try our best...

1 out of 5
Terrible conditions of the three rooms Disgusting filthy unhealthy unclean stained carpets, curtains had puke and faeces smeared on inside, pupicle hair on linen, absolutely disgusting. Two new rooms were shown and offered to us but again disgusting unkempt room with stained linen. Charged $500 for each room as bond once advised attending for a funeral as deemed a security risk before we even present at accommodation. First time charged a bond. Have stayed on many occasions. Felt disappointed, disrespected and loss of dignity. How disgusting and shameful is that accommodation to treat people like that.

Posted by on 1 Mar. 2022

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Comment from Hotel Management

2 Mar. 2022 by Peter

Hi, Thanks for your review... However, you have highly exaggerated a lot of points. We tried to help and you abusing our staff will not tolerated. We had the police on standby. Next time you are in Carnarvon please do not attempt to stay with us as you will will not be welcome....

4 out of 5
Basic unit but clean and tidy and easy to walk to shops .

Posted by on 20 Jan. 2022

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Comment from Hotel Management

25 Jan. 2022 by Peter

Thanks for your review...

5 out of 5

Posted by on 12 Jan. 2022

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4 out of 5

Posted by on 7 Jan. 2022

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3 out of 5
Felt safe

Posted by on 5 Jan. 2022

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Comment from Hotel Management

25 Jan. 2022 by Peter

Thanks for your review...

5 out of 5
Quietness and easy check in

Posted by on 20 Dec. 2021

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Comment from Hotel Management

22 Dec. 2021 by Peter

Thanks for your great review... See you next time you are in Carnarvon.

5 out of 5
It was all, just what i needed it to be. Good job.

Posted by on 20 Nov. 2021

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Comment from Hotel Management

24 Nov. 2021 by Peter

Thanks for a great review!

5 out of 5
It is exactly what you would expect from a Motel. Good clean room/beds/bathroom. Cheap drinks at the bar, good gaming area to pass some time and fairly quiet area. Good for a stop over!

Posted by on 11 Nov. 2021

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Comment from Hotel Management

18 Nov. 2021 by Peter

Thanks for a great review.

1 out of 5
Key didn’t work , I didn’t find staff helpful I would like my money back as I didn’t even get into my room

Posted by on 17 Oct. 2021

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Comment from Hotel Management

18 Oct. 2021 by Peter

Hi Luke, One of our staff members went and check this immediately. The key did work! You didn't follow our instructions correctly. You failed to mention that you left within two minutes while we were checking the lock. We also tried to call you numerous times. No refund will be issued.

Property Features

Carnarvon Motel offers its guests a waterslide and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. A business center and a meeting room are available. A vending machine, an arcade/game room, and a garden are also featured at the family-friendly Carnarvon Motel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this 3-star Brockman motel.

  • 61 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Game room or arcade
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Carnarvon Motel offers 61 air-conditioned accommodations with complimentary bottled water and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

Carnarvon Hot Rocks - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday - Sunday: 8:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Carnarvon Motel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:

  • Monday - Sunday: 8:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Carnarvon Motel Brockman
  • Carnarvon Brockman
  • Carnarvon Motel Motel
  • Carnarvon Motel Brockman
  • Carnarvon Motel Motel Brockman
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.