6/10 Okay
Owen
Travelled with family
31 Jan 2025
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Do not normally give reviews but had to for this!
My partner and I walked across the street to check in (not an issue). When we entered our room it had a mild mildew stench, I was not too worried about it. But, then my partner saw our comforter on our bed and it had stains. I mentioned that it's just stains but as we looked closer it was greasy like someone had recently just ate over our bed. I called the hotel to get a new comforter and they said that housekeeping lives 30 minutes away and I let them know to just drop off a new comforter and we could put it on our bed so that housekeeping does not have to drive all the way over just to change bedding... The lady did say she could take some money off of the bill but I said not to worry about it. Our sleep was horrible; from 2am-4:30am it sounded like a frat party next to our room. We did not think to call the hotel to report but we sure do regret not agreeing to a cheaper bill. Small inconveniences: TV remote hiding in a pamphlet on the night stand, drying rag found above the toilet and not anywhere near the sink, and parking was bad but cannot do anything about that. Anyway, would I recommend, yes hahah because every other hotel I have stayed in Sonora was 10x worse. IF we had a good nights rest I would give it a 7/10, but definitely a 4/10 because of a horrible sleep.
Owen
Stayed 1 night in Jan 2025