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Serras Andorra

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Photo gallery for Serras Andorra

Daily buffet breakfast (EUR 28 per person)
Front of property - evening/night
Reception
Penthouse | Living area
Junior Suite

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Room service
  • Parking available
  • Pet-friendly
The current price is AU$392
includes taxes & fees
1 July - 2 July

Explore the area

Map
Carretera General 2, nĀŗ26, Soldeu, Andorra, AD100
  • Soldeu Ski Resort
    ā€Ŗ5 min walkā€¬
  • Pas de la Casa Resort
    ā€Ŗ15 min driveā€¬
  • Caldea Spa
    ā€Ŗ19 min driveā€¬
  • La Seu d'Urgell (LEU)
    ā€Ŗ107 min driveā€¬

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
Blackout curtains
Heated bathroom floor
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Family Grand Deluxe

Family Grand Deluxe

Family Grand Deluxe

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
Blackout curtains
Heated bathroom floor
Hairdryer
  • 80 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
Blackout curtains
Heated bathroom floor
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Penthouse

Penthouse | Living area

Penthouse

Highlights

Separate sitting area
Individually furnished
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
Blackout curtains
  • 100 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

About the area

Soldeu

A luxury stay in Soldeu awaits you at Serras Andorra. You'll be 0.4 km (0.2 mi) from Soldeu Ski Resort and 10.4 km (6.5 mi) from TSF4 Solana Ski Lift. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, sports massages, body scrubs and facials along with access to the sauna. The restaurant, Restaurante Bruna, serves local cuisine and is open for breakfast, lunch and dinner. Bar 42Āŗ is the hotel's own bar. Along with ski-in ski-out access, this hotel offers on-site skiing lessons, ski rentals and ski storage. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free ski shuttle. .Places within a 15-minute drive of this 5-property class Soldeu hotel include TSD4 Pas De La Casa Ski Lift and Pas de la Casa Resort.

What's nearby

  • Soldeu Ski Resort - 5 min walk - 0.4 km
  • TSD4 Pas De La Casa Ski Lift - 12 min drive - 10.5 km
  • Pas de la Casa Resort - 15 min drive - 9.5 km
  • Caldea Spa - 19 min drive - 16.5 km
  • Pyrenees Andorra Shopping Centre - 20 min drive - 17.5 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 31 min drive
  • Barcelona El Prat Airport (BCN) - 170 min drive

Restaurants

  • ā€ŖRestaurant Manacor Grill - ā€¬2 min drive
  • ā€ŖL'Ovella Negra - ā€¬5 min drive
  • ā€ŖBurger Brothers - ā€¬1 min drive
  • ā€ŖThe Boss - ā€¬2 min drive
  • ā€ŖTaittinger Sol I Neu Restaurant - ā€¬14 min walk

About this property

Serras Andorra

Luxurious ski hotel with ski-in/ski-out access
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order aprĆØs-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers a 24-hour fitness centre, a sauna and ski passes. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Serras Andorra was completed in December 2021.

This 5-star Soldeu hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Serras Andorra offers 60 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Soldeu hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Languages

Catalan, English, French, Portuguese, Spanish

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4 July - 5 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 5 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Secured, covered parking on site (EUR 25 per night)
  • Secured, covered valet parking on site (EUR 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 42Āŗ
  • Restaurante Bruna

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Indoor pool
  • Optional ski privileges
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Renovated entire property - December 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 95.0 per night.
  • Cots (infant beds) are available for EUR 55.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Airport shuttle fee: EUR 540 per vehicle (one-way, maximum occupancy 5)
  • Covered self-parking fee: EUR 25 per night
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 55.0 per day
  • Rollaway bed fee: EUR 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Parador Canaro Hotel
Parador Canaro Hotel Soldeu
Parador Canaro Soldeu
Parador Canaro Hotel Incles
Parador Canaro Incles
Hotel Parador Canaro Andorra/Incles

Frequently asked questions

What is the cancellation policy at Serras Andorra?

Serras Andorra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serras Andorra?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Serras Andorra on 1 July 2025 start from AU$381.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serras Andorra?

Yep, Serras Andorra has a secured covered self car park for EUR 25 per night. Onsite parking is limited.

Are there any beaches close to Serras Andorra?

The closest beach to Serras Andorra is Pontal de MaceiĆ³ Beach (16.1 km).

Is there a spa on site at Serras Andorra?

Yep, there is an onsite spa at Serras Andorra. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Serras Andorra have a pool?

Serras Andorra has an indoor pool. The pool is open 10:00 AM to 9:00 PM.

What makes Serras Andorra a romantic place to stay?

Couples spa treatments and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Serras Andorra.

Is Serras Andorra family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that Serras Andorra is a hit with families.

Does Serras Andorra serve breakfast?

Sure does, buffet brekkie is served daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Serras Andorra?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Serras Andorra?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Serras Andorra?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Serras Andorra?

Dogs are welcome at Serras Andorra, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Serras Andorra Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 43 out of 48 reviews
Rating 8 - Good. 5 out of 48 reviews
Rating 6 - Okay. 0 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Iryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point. We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we paid for if we brought the dog), and that the rule applied to everyone (we saw families with dogs there). Expect to be charged disproportionately for even the tiny things. Re the Spa - the masseuses don't read the information you fill out before the treatment. From positives - the breakfast was lovely, a lot of activities for younger children and the facilities are truly nice. It seems to be one of the better hotels in Andorra. So overall, not a terrible experience but not our best either.
Stayed 2 nights in Feb 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property with super helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Weiwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel !!!
Stayed 1 night in Oct 2024

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and amenities! Beautiful setting and amazing build quality!
Stayed 1 night in Jul 2024

10/10 Excellent

Abelardo

Stayed 2 nights in Aug 2024

10/10 Excellent

adele, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itā€™s the perfect spot for a family vacation! Everything and everyone was amazing
Stayed 4 nights in Feb 2024

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend. The staff is attentive and courteous. Our room wasnā€™t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didnā€™t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue. Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.
Stayed 1 night in Nov 2023

10/10 Excellent

Nicholas, Bracknell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location excellent service. Top class cuisine
Stayed 1 night in Aug 2023

10/10 Excellent

Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!
Stayed 1 night in Jul 2023

10/10 Excellent

STEVEN, Scotts Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities. Friendly staff
Stayed 1 night in Jul 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

10/10 Excellent

Konstantin, Milwaukee

Stayed 1 night in Jul 2022

10/10 Excellent

Adrian

Stayed 2 nights in Feb 2022

10/10 Excellent

Gus, Weston

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excepcional!

Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro.
Stayed 1 night in Oct 2024

8/10 Good

Jƶrg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freundlichkeit par excellence

Sehr schƶnes Hotel...extrem freundliches und hilfsbereites Personal...
Stayed 3 nights in Sep 2024

10/10 Excellent

Erlend Hansen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

JosƩ Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Luiz Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente! Tudo otimo! So o colchao da cama que poderia ser mais firme, menos mole. De resto tudo nota 10!
Stayed 5 nights in Feb 2024

10/10 Excellent

barbara

Stayed 4 nights in Feb 2024