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4.7 out of 5

"The property was immaculate. Everything was perfect and our special requests were met and organised. All the staff we spoke with were lovely. Very has ... " More

By a verified traveller on Fri 09 Oct 2020

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Hotel Description

A luxury stay in Singleton awaits you at Quest Singleton. You'll be 29.9 km (18.6 mi) from Wollemi National Park and 33.7 km (20.9 mi) from Hunter Valley Gardens. Highlights at this aparthotel include free self parking, a conference center, and in-room kitchens.

Each apartment is soundproofed and features an LCD TV with digital channels, along with free WiFi, free wired Internet, and a balcony. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a soaking tub and free toiletries. An iPod dock, a living room, and a dining area are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and a business center. Other amenities include laundry facilities, concierge services, and limo/town car service. Each morning continental breakfast is served between 9:00 AM and 9:30 AM.

With a stay at this 4.5-star Singleton aparthotel, you'll be 33.8 km (21 mi) from Roche Estate.

Basic Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$234* Per night/room 12 Dec. - 13 Dec.

Family Apartment, 3 Bedrooms

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Family Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Quest Singleton ratings based on 149 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Singleton

Everyone (84) Couples (17) Business (2) Family (44)
4 out of 5

Posted by on 27 Jan. 2021

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Comment from Hotel Management

12 Feb. 2021 by Jessica

Hi Rajesh, The team at Quest Singleton extends a big thank you for sharing your review with us. We all hope you and your guests enjoyed your stay with us. Kind Regards, Jessica

5 out of 5

Posted by on 25 Jan. 2021

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Comment from Hotel Management

12 Feb. 2021 by Jessica

Dear Anonymous, Thank you for your great 5 out of 5 review of your stay with Quest Singleton. We hope you enjoyed your stay with us. Kind Regards, Jessica

5 out of 5
The property was immaculate. Everything was perfect and our special requests were met and organised. All the staff we spoke with were lovely. Very hassle free stay. Thank you.

Posted by , from Wollongong on 9 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Jessica

Dear SK0002, Tank you for your awesome review. I cant wait to share this with my team. THANK YOU! Kind Regards, Jessica

3 out of 5
Overpriced. We had a few lights that weren’t working but no maintenance occurs over the weekend so we just had to put up with a dark bathroom. No external windows for any of the bedrooms. Gym was not in use due to Covid. Accor have some work to do to bring the service standards up. Otherwise, well appointed and new.

Posted by , from Sydney on 13 Jul. 2020

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Comment from Hotel Management

15 Jul. 2020 by Jessica

Dear Familyof6, Thank you for taking the time to share your valuable feedback with us. I'm sorry to hear that there were a few aspects of your stay that didn’t meet your expectations. COVID has affected our business in many ways, and unfortunately we are still working through these issues. We do appreciate your feedback and cannot continue to improve of services without such valuable knowledge from you, so many thanks. Kind Regards, Jessica

5 out of 5
Room was clean/quiet location very friendly staff and good car parking

Posted by , from Melbourne on 22 Jun. 2020

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Comment from Hotel Management

6 Jul. 2020 by Jessica

Hi Kevin, Thank you for your support and great feedback from your recent stay with Quest Singleton. We are looking forward to seeing you again in the near future. Kind Regards, Jessica

5 out of 5

Posted by on 17 Mar. 2020

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4 out of 5
the staff were great and the rooms were clean and well kept

Posted by on 23 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Jess

Hi Anonymous, Thank you for your feedback. We really appreciate you taking the time to share with us. Great to hear that you enjoyed your stay. Kind Regards, Jessica

4 out of 5

Posted by on 31 May 2019

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Comment from Hotel Management

4 Jun. 2019 by Jess

Hi Anonymous, Thank you for sharing our feedback with us. We really appreciate it. Kind Regards, Jessica

4 out of 5
Apartment block was neat and tidy, overall the property appears very new and in very good condition. Well maintained and our apartment was well equipped.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

4 Jun. 2019 by Jess

Hi Anonymous, Thank you on behalf of the team at Quest Singleton. We really appreciate you taking your time to share your feedback about our lovely and well appointed hotel. So glad that you enjoyed your stay. Kind Regards, Jessica

5 out of 5
Great beds, spacious apartment, everything you need,

Posted by on 17 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by Jess

Dear Anonymous, Thank you for sharing your great review. Fantastic to hear you found your beds to be great, apartments spacious with everything you need. We hope to see you again. Kind Regards, Jessica

Property Features

Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Quest Singleton. Self parking is free. This 4.5-star Singleton aparthotel is smoke free.

  • 34 guestrooms or units
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Singleton Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Quest Singleton offers 34 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate living rooms. 42-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Living room
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 9:30 AM.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 7:00 PM
  • Saturday - Sunday: 10:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 7:00 PM
  • Saturday - Sunday: 10:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 13 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Apartment Singleton
  • Quest Singleton
  • Quest Singleton Apartment
  • Quest Singleton Singleton
  • Quest Singleton Aparthotel
  • Quest Singleton Aparthotel Singleton

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.