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Best Western Plus Silverdale Beach Hotel

2.5 star property
Waterfront hotel with indoor pool and free breakfast

Photo gallery for Best Western Plus Silverdale Beach Hotel

Restaurant
Lobby
Indoor pool
Beach nearby
Standard Room, 1 King Bed, Non Smoking, Balcony

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$213
includes taxes & fees
12 Feb - 13 Feb

Explore the area

View map
3073 NW Bucklin Hill Rd., Silverdale, WA, 98383
  • Place, Kitsap Mall
    ‪9 min walk‬
  • Place, Silverdale Waterfront Park
    ‪12 min walk‬
  • Place, Port of Silverdale
    ‪12 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪70 min drive‬

Room options

City View Queen Room

  • Sleeps 2

City View King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed - double
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.2 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

View from room

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony

7.8 out of 10
Good
(36 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Patio, Courtyard View (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Patio, Courtyard View (Pet Friendly)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Patio, Courtyard View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Patio, Courtyard View

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

View from room

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Corner

Standard Room, 1 King Bed, Balcony, Corner

Standard Room, 1 King Bed, Balcony, Corner

7.6 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • Sleeps 4
  • 1 King Bed

Two Queen Room with Balcony Pet Friendly Partial Water View

  • Sleeps 4

Water View King Room with Sofa Bed

  • Sleeps 4

Water View King Room with Jetted Tub

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

Mobility Accessible Two Queen Room

  • Sleeps 4

1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking

  • Sleeps 2

Room With 1 King Bed, Balcony, Microwave, Refrigerator And 42 Inch Lcd Television-Non-Smoking, Water View

  • Sleeps 2

View all photos for 1 King Bed Room With Balcony, Microwave And Refrigerator-Non-Smoking, Partial Water View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

1 King Bed Room With Balcony, Microwave And Refrigerator-Non-Smoking, Partial Water View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Non-Smoking Room With 2 Queen Beds, Partial Water View, Balcony, Microwave And Refrigerator

  • Sleeps 4

Standard Room, 1 King Bed, Balcony, Corner

  • Sleeps 4

Standard King Room With Balcony-Non-Smoking

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4

Water View Two Queen Room

  • Sleeps 4

Courtyard View Two Queen Room

  • Sleeps 4

Courtyard View Two Queen Room Pet Friendly

  • Sleeps 4

About the area

Silverdale

At Best Western Plus Silverdale Beach Hotel you'll be within just a 15-minute stroll of Kitsap Mall and Silverdale Waterfront Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .Martini Lounge is the hotel's own cocktail bar. Enjoy the gym and Hot tub. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .In proximity to this Silverdale hotel you'll find Bainbridge Island Ferry Dock.

What's nearby

  • Kitsap Mall - 9 min walk - 0.8 km
  • Silverdale Waterfront Park - 12 min walk - 1.0 km
  • Port of Silverdale - 12 min walk - 1.0 km
  • Harrison Medical Center - 20 min walk - 1.7 km
  • Silverdale Dog Park - 5 min drive - 3.0 km

Getting around

  • Edmonds Station - 65 min drive
  • Seattle-Tacoma International Airport (SEA) - 80 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪Buffalo Wild Wings - ‬12 min walk
  • ‪IHOP - ‬3 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Five Guys - ‬11 min walk

About this property

Best Western Plus Silverdale Beach Hotel

Waterfront hotel with indoor pool and free breakfast
Best Western Plus Silverdale Beach Hotel offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Silverdale Beach Hotel. Free self parking is available.

This Silverdale hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 3 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Silverdale Beach Hotel offers 151 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Silverdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

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  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$315
includes taxes & fees
28 Feb - 1 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Martini Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 28 2026 to August 31 2026 (dates subject to change):
  • Bar/Lounge(s)
The property will be renovating from 18 January 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Silverdale Beach
Best Western Plus Silverdale Beach Hotel
Best Western Silverdale Beach
Best Western Silverdale Beach Hotel
Silverdale Beach Hotel
Silverdale Beach Hotel Best Western
Best Western Plus Silverdale
Best Western Plus Silverdale Beach Hotel Hotel
Best Western Plus Silverdale Beach Hotel Silverdale
Best Western Plus Silverdale Beach Hotel Hotel Silverdale

Frequently asked questions

Is parking available at Best Western Plus Silverdale Beach Hotel?

Yep, Best Western Plus Silverdale Beach Hotel has a free self car park.

How much does it cost to stay at Best Western Plus Silverdale Beach Hotel?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Silverdale Beach Hotel on 12 Feb 2026 start from AU$213.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Silverdale Beach Hotel?

The closest beach to Best Western Plus Silverdale Beach Hotel is Bremerton Beaches (7.9 km).

Does Best Western Plus Silverdale Beach Hotel have a pool?

Best Western Plus Silverdale Beach Hotel has an indoor pool. The property will be renovating the swimming pool from January 18 2025 until December 31 2026 (completion date subject to change).

Is Best Western Plus Silverdale Beach Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Best Western Plus Silverdale Beach Hotel is a hit with families.

Does Best Western Plus Silverdale Beach Hotel serve breakfast?

Yep, our travelers can't get enough of the free buffet brekkie here! Available daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plus Silverdale Beach Hotel?

No, Best Western Plus Silverdale Beach Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Silverdale Beach Hotel?

Yep, they've got a lounge bar and an onsite restaurant. The lounge bar will be unavailable from January 28 2026 to August 31 2026 (dates subject to change). The property will be renovating its dining venue from January 18 2025 until December 31 2026 (completion date subject to change).

What time are check-in & check-out at Best Western Plus Silverdale Beach Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Best Western Plus Silverdale Beach Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 403 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2025

10/10 Excellent

Jael

Stayed 1 night in Oct 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazing and exceptionally nice. King room with view was very spacious. Bed was comfortable. We weren't able to enjoy the breakfast, but did peak in to see what was served. It looked really good and a wide variety of breakfast foods to choose from. The hotel is undergoing renovations. Our room seemed as though it was still being worked on. All of the towel racks were removed from the walls in the bathroom which left us with 1 hook on the door to use and a bunch of big holes in the walls. The air return filter above the bathroom sink area was caked with dirt. Lastly, one of the mornings we had no hot water. Overall though, I would most likely stay here again for convenience and cost. I'm sure after the renovations it will be even better... And cleaner.
Stayed 3 nights in Oct 2025

4/10 Poor

Jeff

Travelled with family
Disliked: Cleanliness, amenities
Food was in the hallway, there was trash on the floor in the room, and the room was filthy.
Stayed 1 night in Oct 2025

6/10 Okay

SCOTT R

Stayed 2 nights in Oct 2025

10/10 Excellent

Shauna

Stayed 1 night in Oct 2025

10/10 Excellent

Eliab, Richmond

Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Travelled with family and small children
Breakfast was wonderful and the staff was incredibly friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so very friendly, helpful and welcoming. From the staff member who checked me in, the amazing hostess/waitress during breakfast, the cool servers/bartenders from the restaurant and the staff member who checked me out... I appreciated the chats and conversations! If I come back to visit my son, I will definitely stay at Best Western plus in Silverdale again!! Thank you guys for your hospitality!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Noel

Disliked: Property conditions & facilities
Had no hot water all day. Very inconvenient. Front desk seemed to not want to hear complaints.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfortable bedrmmh
Stayed 1 night in Oct 2025

4/10 Poor

Noel Marvin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked for their pool but it was under renovation for the longest time. Lots of whole on bathroom wall , carpet smells like pee
Stayed 1 night in Oct 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

KATY

Stayed 2 nights in Oct 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under construction non working elevator no hot water to shower loud upstairs tenants till 230am
Stayed 2 nights in Oct 2025

6/10 Okay

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was great, but beware: This hotel is undergoing extensive renovations—consequently the pool and hot tub are closed, and there are numerous details in the room, particularly in the bathroom, which have not been addressed (including: holes in the plaster where a towel rack might once have been, leaking faucet stem which leaked onto the floor, toilet not flushing properly, ratty carpet in the room). There is no mention of the construction on the listing. Staff said it’s been going on for over a year. If we’d known that the pool and hot tub were closed, we would’ve gone to a different hotel. There was also no hot water for showers, both morning and evening, and we heard staff radio maintenance that the hot water heater was not working. The complimentary breakfast was excellent; the breakfast staff were friendly and helpful. Oh, and just to be nitpicky, the pillows were straight up awful—asked the front desk person if there might be alternative options and was told that, “the pillows are new.” Seriously, used a rolled towel instead!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
The Staff was pleasant and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jael

Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our room and the view. Balcony, fireplace and spa tub. Water was in room for tub was not hot. Barely warm. But everything else was good. Hot water, would have been excellent.
Stayed 1 night in Oct 2025

8/10 Good

Kim

Liked: Cleanliness, room comfort

Mediocre

My room did not have hot water, only lukewarm. The bed was comfortable. I was very disappointed that my balcony view was obstructed by the roof of the floor below. I was not made aware of construction that was ongoing prior to my stay. The hotel staff was not terribly friendly, the woman acted like me using Hotels.com was an insult to Best Western. There were ashes and cigarette butts in the track of the sliding glass door. There were holes in the walls in bathroom where maybe towel holders had been. This hotel came highly recommended and I do not feel it lived up to what I was told prior. I will say that the breakfast offered was good.
Stayed 2 nights in Oct 2025

8/10 Good

Marcus

Stayed 3 nights in Oct 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had thick dog smell. Jacuzzi closed.
Stayed 1 night in Oct 2025