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Best Western Plus Silverdale Beach Hotel

2.5 star property
Waterfront hotel with free breakfast and fitness centre

Photo gallery for Best Western Plus Silverdale Beach Hotel

Beach nearby
Indoor pool
Standard Room, 1 King Bed, Non Smoking, Balcony
Lobby
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Hot tub
  • Pool
The current price is AU$225
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
3073 NW Bucklin Hill Rd., Silverdale, WA, 98383
  • Place, Kitsap Mall
    ‪6 min walk‬
  • Place, Silverdale Waterfront Park
    ‪10 min walk‬
  • Place, Port of Silverdale
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪70 min drive‬

Room options

City View Queen Room

  • Sleeps 2

City View King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed - double
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

View from room

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony

7.8 out of 10
Good
(36 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Patio, Courtyard View (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Patio, Courtyard View (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Patio, Courtyard View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Patio, Courtyard View

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

View from room

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Corner

Standard Room, 1 King Bed, Balcony, Corner

Standard Room, 1 King Bed, Balcony, Corner

7.6 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • Water view
  • Sleeps 4
  • 1 King Bed

Two Queen Room with Balcony Pet Friendly Partial Water View

  • Sleeps 4

Water View King Room with Sofa Bed

  • Sleeps 4

Water View King Room with Jetted Tub

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

Mobility Accessible Two Queen Room

  • Sleeps 4

1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking

  • Sleeps 2

Room With 1 King Bed, Balcony, Microwave, Refrigerator And 42 Inch Lcd Television-Non-Smoking, Water View

  • Sleeps 2

View all photos for 1 King Bed Room With Balcony, Microwave And Refrigerator-Non-Smoking, Partial Water View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

1 King Bed Room With Balcony, Microwave And Refrigerator-Non-Smoking, Partial Water View

  • Sleeps 2

Non-Smoking Room With 2 Queen Beds, Partial Water View, Balcony, Microwave And Refrigerator

  • Sleeps 4

Standard Room, 1 King Bed, Balcony, Corner

  • Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4

Water View Two Queen Room

  • Sleeps 4

Courtyard View Two Queen Room

  • Sleeps 4

Courtyard View Two Queen Room Pet Friendly

  • Sleeps 4

About the area

Silverdale

At Best Western Plus Silverdale Beach Hotel you'll be within just a 15-minute stroll of Kitsap Mall and Port of Silverdale. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .Martini Lounge is the hotel's own cocktail bar. Enjoy the gym and Hot tub. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .In proximity to this Silverdale hotel you'll find Bainbridge Island Ferry Dock.

What's nearby

  • Kitsap Mall - 6 min walk - 0.5 km
  • Silverdale Waterfront Park - 10 min walk - 0.9 km
  • Port of Silverdale - 10 min walk - 0.9 km
  • Harrison Medical Center - 18 min walk - 1.6 km
  • Silverdale Dog Park - 5 min drive - 3.0 km

Getting around

  • Edmonds Station - 57 min drive
  • Seattle-Tacoma International Airport (SEA) - 74 min drive

Restaurants

  • ‪Taco Bell - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪IHOP - ‬2 min walk
  • ‪Five Guys - ‬9 min walk
  • ‪Burger King - ‬3 min walk

About this property

Best Western Plus Silverdale Beach Hotel

Waterfront hotel with free breakfast and fitness centre
Best Western Plus Silverdale Beach Hotel offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Silverdale Beach Hotel. Free self parking is available.

This Silverdale hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 3 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Silverdale Beach Hotel offers 151 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Silverdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking
Quality Inn & Suites Silverdale Bangor - Keyport
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 902 reviews
The price is AU$167
includes taxes & fees
11 Jan - 12 Jan 2026
Quality Inn & Suites Silverdale Bangor - Keyport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Martini Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 6 2024 to January 1 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Laundry facilities
  • Hot tub
The property will be renovating from 18 January 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Silverdale Beach
Best Western Plus Silverdale Beach Hotel
Best Western Silverdale Beach
Best Western Silverdale Beach Hotel
Silverdale Beach Hotel
Silverdale Beach Hotel Best Western
Best Western Plus Silverdale
Best Western Plus Silverdale Beach Hotel Hotel
Best Western Plus Silverdale Beach Hotel Silverdale
Best Western Plus Silverdale Beach Hotel Hotel Silverdale

Frequently asked questions

Is parking available at Best Western Plus Silverdale Beach Hotel?

Yep, Best Western Plus Silverdale Beach Hotel has a free self car park.

How much does it cost to stay at Best Western Plus Silverdale Beach Hotel?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Silverdale Beach Hotel on 18 Jan 2026 start from AU$224.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Silverdale Beach Hotel?

The closest beach to Best Western Plus Silverdale Beach Hotel is Bremerton Beaches (8 km).

Does Best Western Plus Silverdale Beach Hotel have a pool?

Best Western Plus Silverdale Beach Hotel has an indoor pool. The property will be renovating the swimming pool from January 18 2025 until December 31 2026 (completion date subject to change).

Is Best Western Plus Silverdale Beach Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Best Western Plus Silverdale Beach Hotel is a hit with families.

Does Best Western Plus Silverdale Beach Hotel serve breakfast?

Yep, our travelers can't get enough of the free buffet brekkie here! Available daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plus Silverdale Beach Hotel?

No, Best Western Plus Silverdale Beach Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Silverdale Beach Hotel?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue will be unavailable from September 6 2024 to January 1 2026 (dates subject to change). The property will be renovating its dining venue from January 18 2025 until December 31 2026 (completion date subject to change).

What time are check-in & check-out at Best Western Plus Silverdale Beach Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Best Western Plus Silverdale Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 169 out of 1003 reviews
Rating 4 - Poor. 107 out of 1003 reviews
Rating 2 - Terrible. 74 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovation is in process. Should be updated and nicer when finished
Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed at this hotel for two nights and ran into a major issue with ants in the room. The first night, after leaving some food on the table for a few hours, I came back to find a large trail of ants going back and forth to it. I cleaned everything up and thought it was handled, but the next day the same thing happened again near my laptop and desktop. On top of that, the subfloor by the balcony felt soft and squishy, like it was rotting. The location is nice, but the building is clearly older and has a serious bug problem that needs attention.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best western in Silverdale, Washington

This hotel was easy to access was very clean. Check-in was easy. The staff was great. The food was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Derek

Stayed 1 night in Sep 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Sep 2025

10/10 Excellent

Lorelei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly & will to help. The breakfast was great with the various choices you could make. Rooms were comfortable & roomy. Really like the 24 hrs coffee/tea availability in the lobby area. Looking forward to staying there again in a future trip.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Claire, seattle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Harley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

This hotel is amazing! I’m glad I made the last minute switch to Best Western. Super clean, staff were friendly and attentive. Huge shout out to the breakfast attendant helping an older gentleman with the waffle maker. My kiddo loved the pool! The room was spacious (and clean) and we enjoyed the view from the balcony. We definitely plan to be back!
Stayed 5 nights in Sep 2025

6/10 Okay

Verified traveller

Dog barking down the hall. Hard to find an allergy friendly hotel so my eyes itched the whole time. The lounge was closed when we were told it would be open.
Stayed 1 night in Sep 2025

2/10 Terrible

Lori

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to find property is being renovated. Lobby in disarray. Waited at the front desk for 10 minutes before anyone showed up to check us in. That single person was only one on duty. I specifically chose this hotel because it said they have a restaurant and lounge. At check in when I asked which way to the restaurant we were informed that a cook hadn’t shown up for his shift and the restaurant would not be open. We asked if the lounge was open … nope because apparently it can’t open if there is no food to serve. Right when I walked in to the room to use the bathroom noticed several dark hairs on the bathroom floor. If we hadnt of driven over 12 hours the last 20 hours we would have left. Very unfortunate for us and horrible for the property and Expedia should have reported the hotel was under remodel. We would NOT have chose this hotel !!
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Enjoyed our stay.
Stayed 1 night in Aug 2025

4/10 Poor

Karianne

Travelled with family and small children
There was no hot water, the hot tub wasn’t working, and the pool was freezing cold, as cold as ocean water and you could not warm up in it
Stayed 1 night in Aug 2025

4/10 Poor

Dan

Travelled with partner
Liked: Cleanliness, staff & service
Check in was smooth. Staff was amiable & pleasent. I was given a "water view" room I requested. Room was cold, could not manage the thermostat, we just turned off the appliance. "Water view" was the top of the covered pool space. Not ideal. Returned late evening to find no hot water, I figured it was due to some late night showers, didn't report to ft. Desk. A small dog across the hall was yapping for a long time, again no report to management. We slept in, then found no hot water at all for morning showers. Overall, a property under under construction upgrades. Very dated, overnight desk employee was extremely busy, condition of property does not justify the price. Not up to standards.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Stayed 2 nights in Aug 2025

2/10 Terrible

Danielle

Travelled with family, Travelled with family and small children, Business traveller
I asked several times for more blankets, towels and kleenex. I was told by the same person more than once they would bring it to our room and they never did. My kids both had a cold and it would have been nice to help are for them but instead I ended up going out and purchasing the things that should have been provided.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, rooms were clean & the breakfast was pretty good too. During our stay, they were remodeling. Construction and a cold hot tub were the only negatives.
Stayed 1 night in Aug 2025

4/10 Poor

Ann

No hot water
Stayed 1 night in Aug 2025

4/10 Poor

Poh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The water heater broke ! No one could take a shower that morning This is first time I have ever heard that happened in major hotel chain ! Ridiculous! The hotel staff told me I will get my credit back for $50 from Expedia. I am waiting !
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water available, soap dispensers in the room were empty. No showers except in ice cold water
Stayed 1 night in Aug 2025

6/10 Okay

marquita

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not know the property was under renovations, the hot tub was broken and the carpet in the room needed to be cleaned.
Stayed 1 night in Aug 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Liked: Staff & service
The hotel was under remodel but other than that everything was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is always very friendly and nice . Beds are comfortable. Breakfast is always hot n fresh with wonderful staff members .
Stayed 3 nights in Aug 2025

4/10 Poor

Betty

Travelled with family
Disliked: Staff & service
Major lobby construction that I did not know about.
Stayed 2 nights in Aug 2025