Hotusa - accommodation in Sierra Nevada National Park

Our stay at the Palacio de Santa Ines was really lovely! We had a view of the Alhambra, the hotel had a lovely riad-type layout, and the AC worked great, which was truly fantastic given that we were there during a heat wave and it was more than 100F/37C out for several of the days we were there. The hotel is in a wonderful convenient location for walkers, close to everything in the Albaicin - shops, restaurants, the Cathedral, Sacromonte. The front desk staff were uniformly helpful and wonderful with everything and gave us advice on the bus system, places we wanted to go to, use of the Granada Card, coordination of a taxi to the airport early in the morning, etc. We also had laundry done, and both the front desk and the laundry service did a great job. The only reason I removed a star was that the card keys we were given for our room had consistent issues throughout our stay. The initial keys we were given did not work, and after we were given replacement keys, the replacements stopped working after about a day and we again had to get replacements. The front desk was extremely lovely and helpful about all of this, but it was a hassle, particularly when we returned to our room twice after a long day of walking around outside in the heat only to find we were locked out again. Other than that, though, we would definitely stay at the Palacio de Santa Inez again!

Very nice

Great location for Granada. Easy tax ride (or shuttle) to Alhambra. Rooftop pool is more a plunge-pool but very nice all the same. Breakfasts were excellent! Finding the parking was very difficult - the hotel needs to do more to guide people in. The satnav doesn’t cope with the local streets.