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The Highwayman Inn

3.0 star property

Photo gallery for The Highwayman Inn

Lobby
Dining
Double Room
Front of property
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View map
Cannards Grave, Shepton Mallet, England, BA4 4LY
  • Place, Kilver Court
    ‪2 min drive‬
  • Place, Royal Bath and West Showground
    ‪4 min drive‬
  • Place, Wells Cathedral
    ‪18 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪36 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Shepton Mallet

At The Highwayman Inn, you'll be 3 km (1.9 mi) from Royal Bath and West Showground and 10.6 km (6.6 mi) from Wells Cathedral. Highlights at this inn include a restaurant, free self-parking and a bar/lounge. .This smoke-free inn offers free WiFi in public areas, a terrace and a garden. .Places within a 15-minute drive of this 3-property class Shepton Mallet inn include Wells Bishop's Palace and Glastonbury Tor.
View more Inns in Shepton MalletOpens in a new window

What's nearby

  • Kilver Court - 2 min drive - 2.4 km
  • Royal Bath and West Showground - 4 min drive - 3.7 km
  • Wells Bishop's Palace - 17 min drive - 11.9 km
  • Glastonbury Tor - 18 min drive - 17.0 km
  • Wells Cathedral - 18 min drive - 21.9 km

Getting around

  • Castle Cary Station - 8 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪The Cheeky Bean - ‬3 min drive
  • ‪The Thatched Cottage Inn - ‬16 min walk
  • ‪Costa Coffee - ‬3 min drive
  • ‪Subway - ‬2 min drive
  • ‪Meal Machine - ‬19 min walk

About this property

The Highwayman Inn

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Highwayman Inn also features a terrace and a garden. Free self parking is available.

This 3-star Shepton Mallet inn is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 2 levels
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Highwayman Inn offers 14 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. This Shepton Mallet inn provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Front of property
The Thatched Cottage Inn
Shepton Mallet
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.6 out of 5, Good, 108 reviews
The price is AU$154
includes taxes & fees
1 July - 2 July
The Thatched Cottage Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 12 July 2024 to 31 December 2025 (dates subject to change).

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

The Highwayman Inn Inn
Relaxinnz The Highwayman Inn
The Highwayman Inn Shepton Mallet
The Highwayman Inn Inn Shepton Mallet

Frequently asked questions

What is the cancellation policy at The Highwayman Inn?

The Highwayman Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Highwayman Inn?

Yep, The Highwayman Inn has a free self car park.

Is there a free airport shuttle available at The Highwayman Inn?

No, The Highwayman Inn does not offer an airport shuttle service.

Is there a bar or restaurant at The Highwayman Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Highwayman Inn?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Highwayman Inn?

No, pets are not allowed.

The Highwayman Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 180 reviews
Rating 8 - Good. 66 out of 180 reviews
Rating 6 - Okay. 32 out of 180 reviews
Rating 4 - Poor. 14 out of 180 reviews
Rating 2 - Terrible. 6 out of 180 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and good location for westfest
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place very reasonable

Very reasonably priced accomodation , clean and tidy throughout .Nice food and lovely staff very friendly we really enjoyed our stay
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, the staff were very welcoming and polite. Room was lovely and clean.
Stayed 1 night in Oct 2023
Verified

8/10 Good

K

Liked: Staff & service, room comfort

Stop over

Very Friendly place to stay with reasonable food and a large car park
Stayed 1 night in Sep 2022
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean, value for what we paid. The staff were friendly, helpful and very hard working. Breakfast was fantastic. Ideal for a quick overnight stop.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable bed Ideal for my needs
Stayed 1 night in Jun 2024
Verified

8/10 Good

Lynn

Liked: Staff & service, room comfort

Highwayman stay.

The weather was ok, a little rain. Freindly staff we used the restaurant and food was amazing, cooked to perfection.nice comfy bed with clean bedding. Would stay again.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying at a pub/inn. Very nice
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Nikki

Liked: Staff & service
Disliked: Property conditions & facilities

Good budget stay

Friendly staff. Hotel was rather run down though and in need of some tlc. Shower was excellent though.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect all round
Stayed 1 night in Nov 2023
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Welcoming staff . Rooms a little dated but comfortable . Good value for the area
Stayed 1 night in Mar 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

All fine

A adequate stay ..room comfortable and quiet ..staff very helpful ..
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service
Looking for a place to sleep then it’s ideal, comfortable bed, good shower, lots of parking, quiet. Basic accommodation and a little tired but pretty clean. The pub does good food but closes pretty early during the week.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and friendly.

Country pub come hotel, nice friendly staff, good evening meal in pub, room comfortable and clean, plenty of towels and good bed, heatinf works well, only 1 downside they are unable to do any breakfasts which was a pity but not a major problem.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent just didn't have the atmosphere I was expecting in the pub (that could be me) The views were really nice apart from the tire place across the road
Verified

8/10 Good

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just dated
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4*

GOOD APART FROM CHOOSING THE HOTEL WITH INTENTION OF USING THE FACILITY OF THE BAR TO FIND IT CLOSED AT 7PM WHICH WAS DISAPPOINTING. THE ROOM WAS SPOTLESSLY CLEAN AND COMFORTABLE.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Susan

Liked: Cleanliness, room comfort

Getting there.

Small room with low beams. Clean and plenty of towels. Attached pub good pub dinner but non cooked breakfast options limited and therefore pricey. Cooked breakfast was good. Looks like they are updating and trying hard. Free plentiful parking.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Jaye

Liked: Staff & service
Overall the staff were okay. Shower was leaking when switched on and the door to the shower was not shutting tied so some water leaked out on floor or stand towel.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Helene

Liked: Cleanliness, staff & service
Room was clean and a good size. Remote for TV had no batteries. Bathroom had mould. Property generally a bit run down.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Mattress was very uncomfortable - could feel all the springs through the lining. No breakfast available. Other meals limited. Shower cubicle not cleaned. Overall, won't be going back.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Andrei

Liked: Cleanliness, staff & service

Traditional inn conveniently located

We need a place to stay the night on our way to East Somerset Railway and Longleat, and the Highwayman Inn provided exactly what we needed. It is reasonably easy to find and to far off the road. The pub was buzzing on Friday evening, with children birthday parties as well locals coming for food and drink. Staff are friendly and the food is good. Our room was very spacious but a little tired. Bed was a little too soft (but then I have a bad back, so hyper-sensitive to these things). Bathroom was good size but there was mildew and signs of damp near the window. The wardrobe was a small and did not have any usable hangers. The pub is closed in the morning (so no breakfast) but a kettle with a good selection of teas is provided. All in all, if a no-frills traditional inn is what you are after, this is it.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

S G

Disliked: Cleanliness, property conditions & facilities

Disappointed

Not what we were expecting. The service area was covered in peeling wall paper, selotape and almost non existent paintwork. One firedoor remained propped open with a fire hydrant throughout our 3 day stay.Our room and bathroom had long term dust and mould and the toilet seat was broken. Evening meal menu was from commercial pre-prepared frozen packets and on arrival we were advised that the hotel does not offer any form of breakfast. No mention of that in the on-line booking blurb. The worst selection we have made for many a long year.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Zoe

Firstly the manager and her family were lovely. I did find the shower could have been a lot cleaner and the mattress was very uncomfortable. The facilities being above a pub/restaurant were excellent. I was taken back slightly after finding out it had been noted as a haunted hotel which I was unaware about, however once I got past that I did have a laugh with the manager and decided to stay anyway. I do think maybe it would be good to inform people in advance of this somehow as I was away with work and was desperate to sleep. Slightly overpriced in my opinion as I do travel a lot and in comparison to other places it didn’t warrant the £54 a night. Definitely needing a revamp as the wallpaper in the hallways was also falling off visibly not a good look and as I said the mattress definitely needs changing. I’m Not sure I would stay again but the manager and her family were very nice and welcoming all the same. This is an honest review and if your into the supernatural I would definitely recommend.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities

Please trying harder

Well really booked on the quick with several not bad reviews and it was just bed only needed just as a base, Dirty dining area with doors needing to be wiped to show they were once white, musty smell throughout, dusty with dead insects. For an old building and new manager, must give her a break but if you employ family and friends and then come into work after them ( believe me they through a duster over things) no training courses required to push hoover/duster Breakfast was nice size but did not get offered hot drinks, dusty ledges, Route to room had torn tatty wall paper Rooms were a good size bed comfortable tv to small Grouting in the two rooms needed to be cleaned as going black or mouldy Bath panel damaged, blind over window not hiding occupants enough. Situated in an area close to sites we wanted to see so real choice of venue. Kids play area had broken toys Staff spent most of time outside or at most opportunities to vape and socialise. We booked in over the weekend just gone 26/27/28 august leaving bank holiday Monday We could not speak to anyone in person when we come back on Sunday night 2030 hours as the bar area was closed and no staff, Monday morning we had to leave early and had to post the keys as no staff. Just a shame that the staff appeared not to have a clue on running an inn but could serve in bar area To the manager get your staff to look at every room and list the little things you wouldn’t want to see on a snagging list.
Stayed 3 nights in Aug 2022