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W Shanghai - The Bund

5.0 star property

Photo gallery for W Shanghai - The Bund

Separate bathtub and shower, rainfall showerhead, designer toiletries
Creator video - submitted by Agnes Kumala
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Presidential Suite, 1 King Bed (SW-M) | Bathroom
Separate bathtub and shower, rainfall showerhead, designer toiletries

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$485
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
66 Lvshun Road, Shanghai, 200080
  • Place, Oriental Pearl Tower
    ‪2 min drive‬
  • Place, The Bund
    ‪3 min drive‬
  • Place, Nanjing Road Shopping District
    ‪4 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪51 min drive‬

Room options

View all photos for Marvelous Room, Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, blackout curtains

Marvelous Room, Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Room, Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, blackout curtains

Marvelous Room, Room, 1 King Bed, River View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed

  • River view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Cool Corner Room, Room, 1 King Bed, City View, Corner

Premium bedding, minibar, in-room safe, blackout curtains

Cool Corner Room, Room, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom

Fantastic Suite, Suite, 1 Bedroom | Living room

Fantastic Suite, Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Wonderful Room, Room, 1 King Bed, City View

Wonderful Room, Room, 1 King Bed, City View | View from room

Wonderful Room, Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Single Beds, City View

Wonderful Room, Room, 2 Single Beds, City View

Wonderful Room, Room, 2 Single Beds, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Tower

Suite, 1 Bedroom, Tower | Living room

Suite, 1 Bedroom, Tower

  • River view
  • 192 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (SW-M)

Suite, 1 Bedroom (SW-M) | View from room

Suite, 1 Bedroom (SW-M)

  • River view
  • 119 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (SW-M)

Presidential Suite, 1 King Bed (SW-M) | Living room

Presidential Suite, 1 King Bed (SW-M)

  • River view
  • 387 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Shanghai

W Shanghai - The Bund places you in the centre of Shanghai, connected to a shopping centre and within a 30-minute stroll of 1933 Old Millfun and The Bund. Highlights at this luxury hotel include 2 restaurants, 3 bars/lounges and an indoor swimming pool. .A day of pampering can include hot stone massages and facials. The restaurant, 艳中餐厅YEN, serves Chinese cuisine and is open for brunch, lunch and dinner. 艳汁酒吧LIQUID is the hotel's own bar. Enjoy the 24-hour gym, seasonal outdoor swimming pool and lifeguards on site. Plus you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Self-service breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Downtown Shanghai hotel, you'll be 2.3 km (1.4 mi) from Oriental Pearl Tower and 2.6 km (1.6 mi) from IFC Mall.

What's nearby

  • 1933 Old Millfun - 14 min walk - 1.2 km
  • Huangpu Park - 14 min walk - 1.2 km
  • Oriental Pearl Tower - 2 min drive - 1.5 km
  • The Bund - 3 min drive - 1.8 km
  • Nanjing Road Shopping District - 4 min drive - 2.2 km

Getting around

  • International Cruise Terminal Station - 12 min walk
  • Shanghai South Railway Station - 17 min drive
  • Pudong International Airport (PVG) - 48 min drive

Restaurants

  • ‪Starbucks Reserve 星巴克臻选 - ‬8 min walk
  • ‪渡边日料 - ‬4 min walk
  • ‪The Kitchen Table - ‬8 min walk
  • ‪Tapa Tapa - ‬8 min walk
  • ‪点都德 - ‬7 min walk

About this property

W Shanghai - The Bund

W Shanghai - The Bund offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour health club. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 62431 square feet (5800 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury W Shanghai - The Bund. Limited free parking is available on a first-come, first-served basis.

This 5-star Shanghai hotel is smoke free.

  • 1 building
  • 374 guestrooms or units
  • 42 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 62431 sq ft of conference space
  • 5800 sq. m of conference space
  • Built in 2017
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
W Shanghai - The Bund offers 374 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms. Services include hot stone massages, facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 268 for adults and CNY 134 for children
  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • WOOBAR酒吧
  • 标帜餐厅The Kitchen Table
  • 池畔酒吧WET Bar
  • 艳中餐厅YEN
  • 艳汁酒吧LIQUID

Things to do

  • 24-hour health club
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (62,431 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (120 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 42 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 August to 31 August:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at W Shanghai - The Bund

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately CNY 268 for adults and from CNY 134 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, UnionPay QuickPass and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, UnionPay QuickPass and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

W Shanghai Bund Hotel
Bund Hotel
W Shanghai Bund
W Shanghai - The Bund Hotel
W Shanghai - The Bund Shanghai
W Shanghai - The Bund Hotel Shanghai

Frequently asked questions

What is the cancellation policy at W Shanghai - The Bund?

W Shanghai - The Bund offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Shanghai - The Bund?

As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at W Shanghai - The Bund on 6 Apr 2026 start from AU$485, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Shanghai - The Bund?

Yep, W Shanghai - The Bund has a free self car park. Onsite parking is limited.

Is there a spa on site at W Shanghai - The Bund?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as hot stone massages.

Does W Shanghai - The Bund have a pool?

W Shanghai - The Bund has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM (Seasonal outdoor pool open from April to October).

What luxury perks are available at W Shanghai - The Bund?

W Shanghai - The Bund features a 24-hour health club, an indoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes W Shanghai - The Bund a romantic place to stay?

Al fresco dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at W Shanghai - The Bund.

Is W Shanghai - The Bund family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that W Shanghai - The Bund is a hit with families.

Does W Shanghai - The Bund serve breakfast?

Yep, self-service brekkie is offered on weekdays between 6:30 AM and 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at W Shanghai - The Bund?

No, W Shanghai - The Bund does not offer an airport shuttle service.

Is there a bar or restaurant at W Shanghai - The Bund?

Yep, you can grab a meal at W Shanghai - The Bund's onsite restaurant that serves Chinese cuisine.The bar is closed seasonally each year from August 31 until August 31.

What time are check-in & check-out at W Shanghai - The Bund?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at W Shanghai - The Bund?

No, pets and service animals are not allowed.

W Shanghai - The Bund Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 299 out of 388 reviews
Rating 8 - Good. 62 out of 388 reviews
Rating 6 - Okay. 16 out of 388 reviews
Rating 4 - Poor. 4 out of 388 reviews
Rating 2 - Terrible. 7 out of 388 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ben

Stayed 1 night in Nov 2025

10/10 Excellent

Joselyn

Stayed 1 night in Nov 2025

10/10 Excellent

Cheyenne

Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay here, the view from our room was amazing. The whole staff is extremely helpful from the moment you arrive till the day you check out, the small details really made our stay memorable, there is someone always near to help you with anything that you need. The area is great near tons of shopping, restaurants, coffee shops, north bund park. Area is safe , clean, absolutely worth the price. Rooms are very modern and you have everything you could possibly need. The breakfast was also great lots of variety and they do change it up everyday. Highly recommend this hotel. Loved the birthday treat they left in my room too !
Stayed 4 nights in Nov 2025

8/10 Good

Kenneth

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
One of the best hotels in Shanghai. Upon arrival staff is there to help with any request, rooms are large and view is phenomenal. The hotel amenities are the best - I love the pool view, the change rooms, the gym is so clean and the room service is yum! Will always stay here when staying at The Bund. 10/10 Thank you Team :)
Stayed 4 nights in Oct 2025

10/10 Excellent

Abdulbasit

Stayed 2 nights in Oct 2025

10/10 Excellent

Miranda, Nassau

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our stay was nothing short of amazing this hotel and its staff was absolutely exceptional. I would like to give special mention to their concierge team, especially Timmy who went over and beyond to ensure our stay was nothing but magical from start to finish the W Shanghai is top-tier They saw to our every single wish and gave us a vacation to remember forever. I highly recommend the W Shanghai as it is the best W Hotel, I have stayed in thus far. They are absolutely setting the bar in terms of service and food..
Stayed 3 nights in Oct 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view
Stayed 1 night in Oct 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 8 nights in a corner room (city views) on the 38th floor. The room had a funky layout including a bath with a view. The room felt very spacious with window seating and a small dining table. The quality sound system allowed us to stream audio from our phone, unfortunately the TV did not support streaming. The bed was very comfortable and we loved the functionality of an automated toilet. The hotel facilities were also very good. The breakfast has a vast buffet selection, although some of the traditional items (particularly the eggs) did not retain their heat very well. The gym is the best I have seen (and used) in any hotel I’ve stayed. The service was very attentive, we were able to check-in early (thank you!) and daily cleaning was always completed in the time that we were out each day. The outdoor bar overlooking Pudong City has great views of the city lights and even the tacos were yum! The North Bund area is a little quieter but the hotel is connected to a shopping mall with some good dining options as well as direct access to the metro. Would certainly stay again when next in Shanghai.
Stayed 8 nights in Oct 2025

10/10 Excellent

LULU

Stayed 3 nights in Oct 2025

10/10 Excellent

ALEXANDER

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Sep 2025

10/10 Excellent

Wu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff ever

I am having an absolutely exceptional stay at W Hotel. The service here is truly on another level. The team went above and beyond in every way – from helping me accept multiple deliveries and promptly sending them up to my room, to anticipating my needs before I even had to make a request. Their attention to detail and genuine care made my stay not only convenient but also incredibly memorable. It’s rare to experience such thoughtful and proactive service, and the staff at W Hotel exceeded all expectations. They made everything feel effortless, and I genuinely felt well taken care of throughout my stay. Highly recommend this hotel for anyone looking for not just luxury, but also truly outstanding hospitality.
Stayed 1 night in Sep 2025

10/10 Excellent

JIEKUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

WAFA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay with a smooth check in and out. The view of the bund was beautiful and breathtaking.
Stayed 4 nights in Aug 2025

6/10 Okay

Ying Hua, Winchester

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a concept hotel with Chinese 5*standards and also benefits an amazing top floor bund view if you select a river view with a higher floor. However the very lengthy check in time, poor management service, limited lifts for 42 floors of rooms. We also had to queue for our breakfast. (During our stay) Lobby constantly uncomfortably crowded and busy. Personally we think this is a Chinese 5* hotel rather than Marriott chain standard. Not recommended for families
Stayed 1 night in Aug 2025

10/10 Excellent

Haoting

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the room and bar. Friendly and welcoming staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Fang

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
Stayed 2 nights in Jul 2025

10/10 Excellent

Tuan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The shanghai view from hotel room and the pool. Breakfast is decent
Stayed 2 nights in Jul 2025

10/10 Excellent

Xiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Zihua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luxurious facilities and top notch service at a reasonable price. The view is breathtaking. The hotel is also located next to a high scale shopping mall with lots of delicious food choices. Make sure to add on the breakfast package as well, which is convenient and plentiful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Cheung Chin Wa

Travelled with partner
Liked: Property conditions & facilities
I went to the swimming pool and found a people smoking in the pool area. Actually, this people walked and smoked from the left of the pool to the right but no staff members stopped him. As he walked closer and closer to me with his cigarette, we asked help from a lifeguard in the pool. He invited the smoker to smoke in other pool areas (in fact, the pool area was non-smoking area). Afterwards, the smoker started harassing me by foul languages (including racism content) with threatening gestures around 2 meters away from me. I was scared and asked the lifeguard to assist but he ignored my request. The lifeguard waived his hands and asked me to leave in an impolite way. Then I approached another staff and asked to talk to his manager but no one came after nearly 30 minutes. After 30 minutes, no one came and I left the pool. A very bad experience. The hotel basically had no ability to protect hotel guests’ safety and enjoyment.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, room was located on 38th floor overlooking the Shanghai skyline and river. Spacious and comfortable, wonderful staff especially Martin in the kitchen table offering recommendations of the area. Delicious food with a massive selection at the breakfast buffet. Wonderful spa facilities with separate male/female Wet rooms and amazing gym equipment
Stayed 2 nights in May 2025