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Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)

3.0 star property

Photo gallery for Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)

Lobby
Business Suite | Living room
Property grounds
Deluxe Double Room
Deluxe Double Room

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View map
No. 1478 Huaxia East Road, Pudong New District, Shanghai, Shanghai, 200120
  • Place, Chuansha Park
    ‪11 min walk‬
  • Place, Huang Yanpei's Former Residence
    ‪13 min walk‬
  • Place, Huaxia Culture Park
    ‪5 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room | Room amenity

Executive Double Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Suite

Business Suite | Living room

Business Suite

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Hourly room Stay 8am-6pm)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Shanghai

You'll be connected to the convention centre at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center), and within a 20-minute stroll of Chuansha Park and Huang Yanpei's Former Residence. Highlights at this hotel include a restaurant, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Additionally, you'll find free newspapers in the lobby, tour/ticket assistance and luggage storage. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 3-property class Pudong hotel include Shanghai Disneyland© and Shanghai New International Expo Centre.

What's nearby

  • Chuansha Park - 11 min walk - 0.9 km
  • Huang Yanpei's Former Residence - 13 min walk - 1.2 km
  • Huaxia Culture Park - 5 min drive - 3.1 km
  • Shanghai Disneyland© - 14 min drive - 11.9 km
  • Shanghai New International Expo Centre - 26 min drive - 20.7 km

Getting around

  • East Huaxia Road Station - 3 min drive
  • Shanghai South Railway Station - 26 min drive
  • Pudong International Airport (PVG) - 16 min drive

Restaurants

  • ‪Yang's Dumpling (小杨生煎) - ‬2 min drive
  • ‪Starbucks (星巴克) - ‬6 min walk
  • ‪老马清新館 - ‬14 min walk
  • ‪McDonald's (麦当劳) - ‬10 min walk
  • ‪繁荣饮食店 - ‬12 min walk

About this property

Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)

There's a restaurant on site. Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-in. Self parking is free.
  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • Built in 2012
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Dining venue
Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) offers 117 accommodations with complimentary bottles of water and complimentary slippers. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On the riverwalk

More

  • 1 building
  • 4 floors
  • Built in 2012
  • Renovated entire property - October 2015
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 30 per room
  • Rollaway bed fee: CNY 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

What is the cancellation policy at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?

Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?

Yep, Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?

The closest beach to Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) is Sanjiagang Beach Park (6.5 km).

Is there a free airport shuttle available at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?

Yep, you can grab a meal at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)'s onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?

Check-in begins at 2 PM. Check-out time is 2 PM.

Are pets allowed at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?

No, pets and service animals are not allowed.

Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) Reviews

Reviews

6.2
Rating 10 - Excellent. 3 out of 41 reviews
Rating 8 - Good. 14 out of 41 reviews
Rating 6 - Okay. 12 out of 41 reviews
Rating 4 - Poor. 7 out of 41 reviews
Rating 2 - Terrible. 5 out of 41 reviews

6.2/10

Cleanliness

6.0/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Andy, Southern California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't bother to stay here!

Room was in terrible condition. Carpet had stains all over and the shower was full of mold and mildew. Nobody on the staff spoke English so hard to communicate. Also arranged with the hotel for a shuttle bus to the airport the next morning that did not show up.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

For One Night.

Hotel is comfortable for one night. Room and bed cozy- good bathroom- Staff rather perfunctory-no smiles. No dining room-had to walk outside behind hotel searching for a place to eat( this at night and raining). Main observation this hotel is NOT close to the airport it was a good 20 minute drive.There was shuttle to airport.

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not again.

Not the best choice.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

So-So

The non-smoking room had an ashtray and smelled like cigarettes. The curtains let in too much light, and some local vendor was loudly playing music at 8 a.m. There was no coffee powder in the room. The Wifi was good, and the airport express was great. But, the complimentary breakfast had little choices which were not hot anymore.

6/10 Okay

Mark, Washington

Disliked: Cleanliness, property conditions & facilities

Vienna International, Shanghai

The hotel doesn't have a restaurant but does offer a Chinese style breakfast. The bus to the airport is charged at 20 rmb per person or 40 rmb for a family and good value. The hotel is ok for an overnight stay but not for a holiday.

6/10 Okay

Wendy , Maryland

Close to the metro and grocery stores.

The carpets are old, there are stains in the carpets. It is noisy even all windows are closed. Need to pay 30 RMB for the ride to the airport. But you can also take metro to the airport if you can carry your luggage.

2/10 Terrible

NeverStayHere

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy room. Uneatable gross breakfast

Dirty filthy rooms. Breakfast is uneatable. Location is not good. Shuttles are not reliable.

4/10 Poor

Bob, Orlando. FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The carpet in the room was in need of a serious cleaning. We were given a smoking room and they tried to charge us for breakfast and airport shuttle when it was included in the price. Got the smoking room change and the second room was just as bad as the first. The staff was provided with the free breakfast and shuttle information but still tried to charge us. Even though it says Pudong Airport the hotel is more than 30 minutes from the airport. The breakfast was nothing but noodle and veggies in various forms, cold and of poor taste. Coffee was watered down. Make sure you bring flip flops because you don't know what you will get between your toes from the collection of food and drink ground into the carpet. The towels were ready for the rag pile. Have to say something good THE SHEETS WERE CLEAN.

4/10 Poor

Jan, Prague

Disliked: Staff & service

Good for a quick lay-over night.

Late arrivel, room was OK, maybe the air-conditioning has a lowered performance and no air conditioning on floors. The communication with staff was not easy (bad English).

10/10 Excellent

Marty, Okinawa Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased

Rooms were clean and comfortable, Staff was very nice and helpful. Airport shuttle was very accommodating. Internet connection was very good. No real complaints to think of.

8/10 Good

Marty, Okinawa, Japan

Liked: Cleanliness, staff & service, room comfort

Nice and comfortable.

Had some trouble coordinating the airport shuttle, but he was there and took care of us. Rooms were nice enough, clean but well used. Comfortable, the hotel staff were very nice and accommodating. Some English, enough to get us what we needed. Breakfast was typical, and slightly beyond expected. Internet worked very well.

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel near Pudong airport

There was a bit of a language barrier when checking in but we both managed to talk via translation apps which amused me. Staff were just willing to help as much as possible despite this which was great. The room was excellent, modern and very comfy. The hotel can arrange a taxi to take you to the airport for a small fee. The hotel is also situated only a short walk from a metro station.

4/10 Poor

Gary, B

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Unclean hotel, far from the airport and Disney.

On our furst day there, they called us an illegal taxi who kept telling us to hurry and pay him first, or the cops would get him, and then he dropped us off half a mile from our final destination and told us to walk. He charged us 100 for the trip from the hotel to Disney. They also did not offer a free airport shuttle as advertised, which cost us a lot of money. They have a health rating posted on the wall by the check in desk as a "D" out of an A-F rating scale, which is below standard quality. No one spoke English, and it was very difficult to communicate. Very far from the airport and Shanghai Disney also. The breakfast was terrible, and the staff who worked there had their children playing and eating in the breakfast area with the guests. Two of the children kept taking food, biting it and putting it back on the trays that were served to the guests. Very unsanitary conditions. The lobby is beautiful, so we expected good quality, but this hotel definitely did not meet expectations.

6/10 Okay

Joe, Florida

Liked: Cleanliness, staff & service, room comfort

The room was fine

Though somewhat small, the room was fine and clean. Some rooms face a highway and can be a bit noisy. The staff speaks almost no English. I can speak enough Chinese to get by, so I had no problem. The restaurant serves just Chinese food. And the complimentary breakfast was just ok. The hotel provides transportation to Shanghai Pudong Airport for a price. During regular hours, a scheduled, 10-minute ride to the airport cost me RMB30. Another time, an unscheduled ride to the airport at night cost me RMB70, which was ok. A driver is on call, I gathered. Around the corner from the hotel was a small grocery story. Besides that, not much nearby. (RMB6.65 = US$1.)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible hotel staff

We arranged to be picked up by the hotel from the airport for 120 yuan. It is not complimentary. They were to be waiting for us with a sign, but they were not there. After being about 1.5 hours large, the guy who was supposed to meet us showed up, but instead of greeting us, he turns his back on us and starts talking on his cell phone. After several phone calls and another hour later (we tried to get his attention, but he would throw one hand up and continue talking). He finally takes us downstairs to go to the hotel. We get to the hotel and we had pre-paid for 2 rooms, it is 6:15 pm by this time. The staff only had one room ready and said it would take another 1/2 hour to ready the second room! We had scheduled an excursion in Shanghai and lost all of our money for it due to the incompetence of this hotel. The carpets are all stained up and no one speaks any English. I wouldn't mind that but they were not even willing to try to understand us and the incompetence was just mind blowing.

6/10 Okay

fahad, KARACHI, PAKISTAN

Disliked: Staff & service, property conditions & facilities

SO SO

EXPECTED PROBLEM FACED, NO ENGLISH SPEAKING PERSON ON THE RECEPTION AND NO COMPLIMENTARY PICK AND DROP TO HOTEL WHICH IS NORMALLY AVAILABLE ON NEAR AIRPORT HOTELS.

8/10 Good

joe, Hawaii

Liked: Cleanliness, property conditions & facilities, room comfort

rainy day in Shanghai

Nothing very close. Wanting to eat I walked over a mile in order to find something worth ordering.

4/10 Poor

arto, canada

Disliked: Cleanliness, property conditions & facilities, room comfort

shanghai

Bed sheet was stained

10/10 Excellent

Zoran, Chicago,IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with very friendly and helpful staff

I stayed at this hotel during a layover in Shanghai. I do not speak a word of Chinese, but the staff was great in making my staff relaxing and enjoyable.

8/10 Good

Joseph, Toronto Ontario

Liked: Cleanliness, property conditions & facilities, room comfort

Budget price but nice hotel

Budget price but a nice hotel, it was clean and very comfortable, the staff did not speak much English but we did communicate, and they were very friendly. We will definitely stay here again. Transportation to downtown Shanghai was great, we took the metro to the market before we left, and it was very easy, but we found out the hard way, that the number 2 line stops and you have to switch platform sides to continue, which was a little confusing. But the hotel was worth the stop for one day, we plan to stay longer next time

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
เลือกเพราะมีรถรับ ตลอดคืน แต่ต้องพูดภาษาจีนเป็นด้วย ได้แค่นอน ตื่นมากินอาหารเช้า ตกใจไม่มีรถไปส่งสนามบิน ต้องเสียค่าแทกซี่ไปสถานนีรถไฟเอง แถมรอบๆโรงแรมไม่มีอะไรเลย อยู่เลียบด่วน อะไรเทือกนั้น ไม่แนะนำไปพัก เวียนนาอีกโรง ถึงจะสดวก

6/10 Okay

kenneth

Stayed 3 nights in Jan 2018

2/10 Terrible

Pedro pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal por hoteles.com

Llegamos a la 1 de la mañana, y me dijieron q la reservacion no existia y que no tenian cuartos, les mostre mi reservacion e hicieron caso omiso, solo me buscaron un taxi para que fuera a otro hotel.
Stayed 1 night in Jul 2017

8/10 Good

Jung sim

Liked: Property conditions & facilities, room comfort

대중교통 편한 호텔

5분 거리안에 지하철이 있어 매우 좋음 시설 만족 훙차오공항 전철로 1시간30분거리 푸동공항 30분 정도

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
各个方面都很好，只是隔音不太好，其他的都很满意，希望酒店以后能配睡衣。服务也挺好的，非常满意，很满意