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 Shanghai •1 Room
 Shanghai • 1 Room
Book online or call 1800 796 370 Phone Number

HUALUXE Shanghai Twelve at Hengshan

5-star property
12 Hengshan Road, Shanghai, Shanghai 1800 796 370
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Hotel Description

A luxury stay in the heart of Shanghai awaits you at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel. Within steps you'll find Hengshan Road and Shanghai Medical College of Fudan University within a 20-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering can include prenatal massages, facials, and hydrotherapy. Lobby Lounge serves Fusion cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, steam room, and kids' swimming pool as well as access to a playground. Conference space and a business center are among the business amenities offered. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 9:00 AM.

Attractions within a 10-minute drive of this 5-star Xuhui hotel include The Bund and Jing'an Temple.

1 King Bed Standard

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$243* Per night/room 9 May - 10 May

Deluxe Suite, 1 King Bed (with Round Daybed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

1 King Bed Premium

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 King Bed Standard Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the HUALUXE Shanghai Twelve at Hengshan

Location 12 Hengshan Road, Shanghai, Shanghai 200031

Property Features

HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A children's pool, a steam room, and spa services are also featured at the luxury HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel. Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 1 building
  • 169 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 2012
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Shanghai South Railway Station (8.4 km / 5.2 mi)
  • Metro station: Zhaojiabang Road Station (0.5 km / 0.3 mi)

Room Amenities

HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel offers 169 air-conditioned accommodations with iPod docking stations and espresso makers. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Espresso maker
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.

12 Hengshan - Onsite restaurant.

Tops and Terrace - This restaurant specializes in Fusion cuisine.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Hydrotherapy treatments
  • Massages
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 17
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 288 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Luxury Collection Hotel Shanghai
  • Twelve Hengshan
  • Twelve Hengshan Luxury Collection
  • Twelve Hengshan Luxury Collection Hotel
  • Twelve Hengshan Luxury Collection Hotel Shanghai
  • Twelve Hengshan Luxury Collection Shanghai
  • Twelve Hengshan Shanghai
  • Twelve Shanghai
  • Twelve at Hengshan A Luxury Collection Hotel Shanghai
  • Twelve Hengshan Collection

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.