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Hotel Description

The Ritz-Carlton Shanghai, Pudong puts you in the heart of Shanghai, connected to a shopping center and within a 20-minute stroll of Super Brand Mall and Shanghai Municipal History Museum. Highlights at this luxury hotel include 4 restaurants, 2 indoor swimming pools, and 2 bars/lounges.

LCD TVs with DVD players are featured in all 285 soundproofed rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like rainfall showerheads, bathrobes, and slippers to enhance your stay. Separate bathtubs and showers, espresso makers, and free newspapers are also available.

A day of pampering can include hot stone massages and facials along with reflexology and mani/pedis. The restaurant, Scena, serves Italian cuisine and is open for breakfast, brunch, lunch, and dinner. Flair is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the 24-hour fitness center, spa tub, and sauna. 27300 square feet (2536 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 15-minute walk of this 5-star Downtown Shanghai hotel include Oriental Pearl Tower and Lujiazui Jingting.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$411* Per night/room 3 Apr. - 4 Apr.

Shanghai Bund View Twin Beds Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

City lights View Twin Beds Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Deluxe Twin Beds Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Bund Twin Beds Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Carlton Suite (5028, 5128)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ritz-Carlton Shanghai, Pudong ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for The Ritz-Carlton Shanghai, Pudong

Everyone (1)
1 out of 5

Not worth it

Told on checking in that the room rate from the wotif booking had increased by 20%. Rude staff refused to charge us the amount on the wotif booking confirmation. Had to complain to wotif who contacted the hotel before they would agree to honour the booking amount. And even then they made our lives difficult asking for a printed confirmation. They finally agreed and refunded the excess money they took. Never again, not worth the hassle.

Posted by on 25 Mar. 2017

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Property Features

The Ritz-Carlton Shanghai, Pudong offers its guests 2 indoor swimming pools, a spa tub, a sauna, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. Event space at this hotel measures 27300 square feet (2536 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton Shanghai, Pudong. You'll have access to the indoor pool at a partner property. Parking is available for a fee. This Art Deco Shanghai hotel is smoke free.

  • 285 guestrooms or units
  • 18 levels
  • 4 dining venues
  • 2 bars or lounges
  • 27300 sq ft of conference space
  • 2536 sq m of conference space
  • Built in 2010
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Shanghai (SHA-Hongqiao Intl.) (18.9 km / 11.8 mi)
  • Train station: Shanghai Railway Station (8.8 km / 5.5 mi)
  • Metro station: Lujiazui Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Ritz-Carlton Shanghai, Pudong offers 285 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. LCD televisions are featured in guestrooms. Guests can make use of the in-room espresso makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • DVD player
  • Espresso maker
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Children's slippers
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Scena - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.

Jin Xuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open daily.

Flair - This rooftop bar specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Aura - This lobby lounge serves lunch, dinner, and light fare. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 indoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

Spa Services

  • Hot stone massage
  • Sauna in spa
  • Reflexology
  • Manicures and pedicures
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Ritz-Carlton Shanghai, Pudong

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No lifts
  • No pets or service animals allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 265 for adults and CNY 133 for children (approximately)
  • Self parking fee: CNY 96 per night
  • Valet parking fee: CNY 240 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 408 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz-Carlton Hotel Shanghai Pudong
  • Ritz-Carlton Shanghai Pudong
  • Shanghai Pudong Ritz-Carlton
  • Ritz-Carlton Shanghai Pudong Hotel
  • The Ritz Carlton Shanghai Pudong
  • The Ritz-Carlton Shanghai Pudong Hotel Shanghai
  • The Ritz-Carlton Shanghai, Pudong Hotel
  • The Ritz-Carlton Shanghai, Pudong Shanghai
  • The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Promotions

Club Level Benefits

Book a stay in a valid club level room or suite and receive the following benefits: Access to the club lounge, with 5 complimentary culinary and beverage presentations daily; complimentary local calls and wide selection of international newspapers and magazines; secretarial services, such as printing, copying, fax, and courier services (subject to a charge where applicable); complimentary wireless Internet access and computers available for use in the club lounge; complimentary 1 hour pressing service upon arrival and additional pressing service of 5 pieces during stay upon request; 2 hours of complimentary meeting room use (limits apply); complimentary limousine services for short-distance rides from 7 AM to 10 PM with minimum 2 hours booking in advance; complimentary tea and coffee service to guestroom anytime of the day; culinary experience every Friday at 6 PM; private check-out at the Club Lounge.


Must book a Club Deluxe Room, Club Studio, Club Bund View Room, Club Panoramic Suite, Pearl Tower View Suite, Shanghai Bund View Suite, Premier Bund View Suite, or Carlton Suite to receive benefits. Full details at check-in. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

url importing https://www.wotif.com/Shanghai-Hotels-The-Ritz-Carlton-Shanghai,-Pudong.h3094575-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.