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5.0 out of 5

"My wife and I had the pleasure to have two stays at the Ritz Carlton Portman last week, the Guest Relations Team -Pre arrival planning asked if there ... " More

By a verified traveller on Sun 06 May 2018

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Hotel Description

The Portman Ritz-Carlton, Shanghai places you in the heart of Shanghai, connected to the convention centre and 0.8 km (0.5 mi) from Jing'an Temple. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool.

You can enjoy TVs with satellite channels, and all 593 individually decorated rooms feature free WiFi, free wired Internet and separate bathtubs and showers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Pillow menus, free newspapers and free bottled water are also available.

The restaurant, Portman's, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre, spa tub and sauna as well as access to aerobics classes. 60666 square feet (5636 square metres) of event facilities include conference centres, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café and massage/treatment rooms. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of train pick-up service.

With a stay at this 5-star Jing'an hotel, you'll be 3 km (1.9 mi) from Nanjing Road Shopping District and 3 km (1.9 mi) from People's Square.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$187* Per night/room 5 Jan. - 6 Jan.

Club Skyline View, Club level, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Skyline View - Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Skyline View - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Skyline View, Club level, High floor

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Business Studio, Club level, Larger Studio, High floor

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

The Portman Ritz-Carlton, Shanghai ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Portman Ritz-Carlton, Shanghai

Everyone (1)
5 out of 5
My wife and I had the pleasure to have two stays at the Ritz Carlton Portman last week, the Guest Relations Team -Pre arrival planning asked if there were any special event or requirements they should know about. I replied explaining that it was our 50th anniversary and that 20 years ago we had lived in the Portman for 3 years. The surprise treatment and apartment were overwhelming far beyond a room up-grade, my wife and I will cherish this occasion. Congratulations to the Ritz Carlton team I will have no hesitation in recommending your hotel as a result of the excellent service and forward thinking.

Posted by , from Melbourne, Australia on 6 May 2018

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About the The Portman Ritz-Carlton, Shanghai

Location Shanghai Centre, Shanghai, Shanghai 200040

Renovations + Closures

The following facilities will be closed from 14 October 2019 until 31 May 2020 (dates subject to change):

  • Swimming pool
  • One of the swimming pools

Property Features

The Portman Ritz-Carlton, Shanghai offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre, a limo/town car service, and a meeting room are available. Event space at this hotel measures 60666 square feet (5636 square metres) and includes conference centres. A fitness centre, spa services, and tour or ticket assistance are also featured at the luxury The Portman Ritz-Carlton, Shanghai. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 1 building
  • 593 guestrooms or units
  • 45 levels
  • 60666 sq ft of conference space
  • 5636 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Shanghai (SHA-Hongqiao Intl.) (12.1 km / 7.5 mi)
  • Train station: Shanghai Railway Station (4.8 km / 3 mi)
  • Metro station: Jing'an Temple Station (0.6 km / 0.4 mi)
  • Property shuttles: Train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

The Portman Ritz-Carlton, Shanghai offers 593 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Portman's – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Late-night fare is available from 24-hour room service.

Spa Services

  • Hot stone massage
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 699.6.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds.

  • One child stays free
  • UnionPay
  • Property Registry Number – 533807
  • Cash or credit card deposit required
  • Parking height restrictions apply
  • 24-hour check-in
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 274 for adults and CNY 137 for children (approximately)
  • Self-parking fee: CNY 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portman Ritz-Carlton
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Shanghai
  • The Portman Ritz-Carlton, Shanghai Hotel Shanghai

You should know

  • The Portman Ritz-Carlton, Shanghai offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.