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The Portman Ritz-Carlton, Shanghai

Luxury Shanghai hotel connected to the convention centre, a quick walk to Jing'an Temple

Where to?

Dates

June 2025

July 2025

Premium bedding, pillow-top beds, minibar, in-room safe

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
Bar
Pool
Parking available
Gym

includes taxes & fees

13 June - 14 June

Explore the area

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

Jing'an Temple
‪10 min walk‬
People's Square
‪3 min drive‬
The Bund
‪5 min drive‬
Shanghai (SHA-Hongqiao Intl.)
‪12 min drive‬

Room options

Club Premier Suite - King

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

City view
79 sq m
Sleeps 3
1 King Bed

Two Bedroom Penthouse Suite

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Blackout curtains

City view
179 sq m
Sleeps 5

Club Deluxe City View - King

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

City view
38 sq m
Sleeps 3
1 King Bed

One Bedroom Penthouse Suite

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Blackout curtains

City view
108 sq m
Sleeps 3

Premier Suite - King

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

City view
79 sq m
Sleeps 3
1 King Bed

Deluxe City View - King

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

City view
38 sq m
Sleeps 3
1 King Bed

Club Business Studio - King

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

City view
48 sq m
Sleeps 3
1 King Bed

Deluxe Skyline View - King

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

City view
38 sq m
Sleeps 3
1 King Bed

Deluxe - King

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

City view
38 sq m
Sleeps 3
1 King Bed

Club Skyline View - King

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

City view
38 sq m
Sleeps 3
1 King Bed

Deluxe Skyline View - Twin

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

City view
38 sq m
Sleeps 3
2 Single Beds

Club Skyline View - Twin

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

City view
38 sq m
Sleeps 3
2 Single Beds

Club Business Studio - Twin

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

City view
48 sq m
Sleeps 3
2 Single Beds

Club Deluxe City View - Twin

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

City view
38 sq m
Sleeps 3
2 Single Beds

Premier Suite - Twin

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

City view
79 sq m
Sleeps 3
2 Single Beds

Deluxe - Twin

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

City view
38 sq m
Sleeps 3
2 Single Beds

Deluxe City View - Twin

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

City view
38 sq m
Sleeps 3
2 Single Beds

About the area

Shanghai

The Portman Ritz-Carlton, Shanghai places you in the heart of Shanghai, connected to the convention centre and 0.8 km (0.5 mi) from Jing'an Temple. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Portman's, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and lifeguards on site. Other amenities include a conference centre, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of train pick-up service. .Sights within a 10-minute drive of this 5-property class Jing'an hotel include People's Square and The Bund.

What's nearby

Jing'an Temple - 10 min walk - 0.9 km
Former French Concession - 14 min walk - 1.2 km
Shanghai Centre - 1 min drive - 0.0 km
People's Square - 3 min drive - 3.2 km
The Bund - 5 min drive - 5.4 km

Getting around

Jing'an Temple Station - 8 min walk
Shanghai South Railway Station - 10 min drive
Hongqiao International Airport (SHA) - 21 min drive

Restaurants

‪鱼门客栈 - ‬2 min walk
‪View Coffee - ‬2 min walk
‪魚門客棧 - ‬5 min walk
‪魔都巴扎 - ‬4 min walk
‪王家沙点心店 - ‬5 min walk

About this property

The Portman Ritz-Carlton, Shanghai

Luxury Shanghai hotel connected to the convention centre, a quick walk to Jing'an Temple

The Portman Ritz-Carlton, Shanghai offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business centre, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 60665 square feet (5636 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury The Portman Ritz-Carlton, Shanghai. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Shanghai hotel is smoke free.

1 building

593 guestrooms or units

45 levels

60665 sq ft of conference space

5636 sq. m of conference space

Charging station for electric cars

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Corner/local shop

Garden

Newspapers in lobby (free)

On-site shopping

Bellhop

No smoking on site

Locker space

Bar or lounge

Coffee shop

Dining venue

The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English

Similar properties

Pool
Hot tub
Spa
Free WiFi

includes taxes & fees

4 July - 5 July

Property amenities

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle on request
Limo/town car service
Parking on site (CNY 120 per night)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 288 for adults and CNY 144 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Portman's

Things to do

Fitness classes
Gym
Hot tub
Indoor pool
Outdoor pool
Sauna
Shopping centre
Steam room

Family friendly

Baby bath
Free cot
Grocery/convenience store
Indoor pool
Laundry facilities
Lifeguards on site
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

11 meeting rooms
Business centre
Computer station
Conference centre (60,665 square foot of space)

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Portable bathtub seat
Transfer shower
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible restaurant

1 building
45 floors
Ballroom
Banquet hall
Comprehensive recycling policy
Double-glazed windows
Lifeguards
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Hair dryer
Separate bathtub and shower
Slippers
Towels provided

Entertainment

Cable/satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 20 May 2025 to 30 May 2025 (completion date subject to change). The following areas are affected:

One of the swimming pools

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Portman Ritz-Carlton, Shanghai

Children and extra beds

Children are welcome.

Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for CNY 408.1 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Cash deposit: CNY 5000 per day
A damage deposit of CNY 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately CNY 288 for adults and from CNY 144 for children
Self-parking fee: CNY 120 per night
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 408.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a deadbolt lock

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Portman Ritz-Carlton

Portman Ritz-Carlton Hotel

Portman Ritz-Carlton Hotel Shanghai

Portman Ritz-Carlton Shanghai

Portman Shanghai

Ritz-Carlton Portman

Ritz-Carlton Shanghai Portman

Shanghai Portman

Shanghai Portman Ritz-Carlton

Shanghai Ritz-Carlton Portman

Portman Ritz-Carlton Shanghai Hotel

The Portman Ritz-Carlton, Shanghai Hotel

The Portman Ritz-Carlton, Shanghai Shanghai

The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at The Portman Ritz-Carlton, Shanghai?

The Portman Ritz-Carlton, Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at The Portman Ritz-Carlton, Shanghai on 13 June 2025 start from AU$269.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Portman Ritz-Carlton, Shanghai?

Yep, The Portman Ritz-Carlton, Shanghai has a self car park for CNY 120 per night. Onsite parking is limited.

Does The Portman Ritz-Carlton, Shanghai have a pool?

The Portman Ritz-Carlton, Shanghai has an outdoor pool and an indoor pool. The property will be renovating one of the swimming pools from May 20 2025 until May 30 2025 (completion date subject to change).

What luxury perks are available at The Portman Ritz-Carlton, Shanghai?

The Portman Ritz-Carlton, Shanghai features an outdoor pool, an indoor pool and 1 hot tub. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Portman Ritz-Carlton, Shanghai a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Portman Ritz-Carlton, Shanghai.

Is The Portman Ritz-Carlton, Shanghai family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as baby baths and free infant beds in the guestrooms, it's no surprise that The Portman Ritz-Carlton, Shanghai is a hit with families.

Does The Portman Ritz-Carlton, Shanghai serve breakfast?

Sure does, full brekkie is offered on weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Portman Ritz-Carlton, Shanghai?

No, The Portman Ritz-Carlton, Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at The Portman Ritz-Carlton, Shanghai?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Portman Ritz-Carlton, Shanghai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Portman Ritz-Carlton, Shanghai?

No, pets and service animals are not allowed.

The Portman Ritz-Carlton, Shanghai Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

JAW CHIH

10 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Ya-Chun

Business traveller

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

10/10 Excellent

Mardo

Business traveller

7 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great location the area is buzzing with life

Stayed 1 night in Mar 2025

10/10 Excellent

Youwei

26 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

May

Travelled with group

22 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay at this property. Staff were friendly and helpful, and went out of their way to help us with an early check in, and even make restaurant reservations. Rooms were also spacious and clean.

Stayed 3 nights in Feb 2025

10/10 Excellent

Lorraine

20 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic stay, positioned in the heart of everything, fantastic service from start to finish, will definitely stay again.

Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

7 Feb 2025

Stayed 3 nights in Jan 2025

6/10 Okay

Huijun

3 Feb 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Nhan

24 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient and nice room.

Stayed 2 nights in Jan 2025

10/10 Excellent

Nhan

Travelled with group

12 Jan 2025

Liked: Amenities

Great staff service especially YueYue!

Stayed 2 nights in Jan 2025

10/10 Excellent

ROBERT

7 Jan 2025

Stayed 2 nights in Dec 2024

10/10 Excellent

Hong

Travelled with family

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff (e.g., Polly) are very friendly and helpful. We enjoyed the entire stay at the hotel.

Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family

4 Jan 2025

Liked: Staff & service, amenities, property conditions & facilities

I like the excellent service of this hotle.

Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveller

4 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Alethea

Travelled with partner

26 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel, within a small shopping mall area. Good breakfast with free take away coffee. Walkable to the metro which was super easy to use and zipped us to anywhere we needed to go quickly. The area was perfect as it was so central to the main sites, had loads of shopping near by, coffee shops moments outside the hotel as well as restaurants and shops for drnks and snacks. The room itself was great, but it's the staff who shine here. We stayed 4 nights and on our 3rd night 1t 11.30pm our room randomly filled with the smell of strong cigarette smoke. The hotel is non smoking so we can only presume a nearby guest was breaking the rules and it came the vents. We called down to reception, who sent someone up within 5 minutes with a new room for us (it was that bad!!). They helped us move all our luggage and belongings to a new room which was an upgraded room. They also sent us a cheese platter the next day and the Duty Manager called us the next afternoon to check we were ok with the new room. All way above and beyond expectation for a situation which really wasn't their fault. All in all, we would stay here if we come to Shangahi again.

Stayed 4 nights in Dec 2024

8/10 Good

Lu Louise

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Services was great but some stuff likes need to change .too older.

Stayed 1 night in Dec 2024

10/10 Excellent

Thiago

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Highly recommend.

Stayed 6 nights in Dec 2024

10/10 Excellent

ZHENG, Atlanta

Travelled with family

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A wonderful hotel in center of Shanghai. Great staff service

Stayed 7 nights in Nov 2024

10/10 Excellent

Kasra

22 Nov 2024

Liked: Cleanliness

great

Stayed 3 nights in Sep 2024

6/10 Okay

Calvin

19 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Jack

Travelled with group

18 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s the ritz so it was pretty great 👍

Stayed 2 nights in Nov 2024

10/10 Excellent

Merbert

Travelled with family

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Attentive staff. Speedy service response.

Stayed 5 nights in Nov 2024

10/10 Excellent

haoxiang

Business traveller, Travelled with group

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location.

Stayed 2 nights in Nov 2024

10/10 Excellent

Sollena

Travelled with partner

15 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice Hotel

10/10 Excellent

donald

Business traveller

15 Nov 2024

Liked: Cleanliness, staff & service

We had been there so many times before move to another one. We will be back.

Stayed 4 nights in Nov 2024

The Portman Ritz-Carlton, Shanghai

Photo gallery for The Portman Ritz-Carlton, Shanghai

Reviews

Popular amenities

Explore the area

Room options

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Club Premier Suite - King

Highlights

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Two Bedroom Penthouse Suite

Highlights

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Club Deluxe City View - King

Highlights

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One Bedroom Penthouse Suite

Highlights

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Premier Suite - King

Highlights

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Deluxe City View - King

Highlights

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Club Business Studio - King

Highlights

View all photos for Deluxe Skyline View - King

Deluxe Skyline View - King

Highlights

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Deluxe - King

Highlights

View all photos for Club Skyline View - King

Club Skyline View - King

Highlights

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Deluxe Skyline View - Twin

Highlights

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Club Skyline View - Twin

Highlights

View all photos for Club Business Studio - Twin

Club Business Studio - Twin

Highlights

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Club Deluxe City View - Twin

Highlights

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Premier Suite - Twin

Highlights

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Deluxe - Twin

Highlights

View all photos for Deluxe City View - Twin

Deluxe City View - Twin

Highlights

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About the area

Shanghai

What's nearby

Getting around

Restaurants

About this property

The Portman Ritz-Carlton, Shanghai

Languages

Similar properties

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The St. Regis Shanghai Jingan

Property amenities

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors