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Hotel Description

Sofitel Shanghai Hyland puts you in the heart of Shanghai, steps from Nanjing Road Shopping District and within a 20-minute stroll of Shanghai Museum. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

All 383 soundproofed rooms feature satellite TV, free newspapers and free local calls. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Memory foam beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Pillow menus, free bottled water and in-room massages are also available.

A relaxing visit to Vita Spa can include deep-tissue massages, hot stone massages and reflexology along with access to the sauna and steam room. The restaurant, Mosaic Restaurant, is open for breakfast, brunch, lunch and dinner. 505 Bar is the hotel's own bar. Business amenities include a conference centre, a 24-hour business centre and limo/town car service. Other amenities include free WiFi in public areas, a 24-hour fitness centre and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM. There's also self parking, along with the convenience of train pick-up service.

Places within a 30-minute walk of this 4-star Downtown Shanghai hotel include People's Square and Yu Garden.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$188* Per night/room 31 Oct. - 1 Nov.

Junior Suite, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, City View (Club Millésime Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, City View (Club Millésime access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Suite (Prestige, Club Millésime access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sofitel Shanghai Hyland ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sofitel Shanghai Hyland

Everyone (20) Couples (3)
4 out of 5
Great spot but is not like other sofitels. It's missing that classy factor. Rooms are out dated. Can't go past the location though

Posted by , from sydney on 1 Apr. 2018

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5 out of 5

Great location

Excellent location - easy access to transport. Room well appointed and clean. Great variety for breakfast. Hotel staff were very helpful. Would definitely stay there again.

Posted by , from Brisbane Austrslia on 23 Oct. 2017

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2 out of 5

Central location

Excellent location. Room very small and over crowded with clunky big furniture pieces. Bed was firm, possibly to firm. Bathroom could do with a bleach and regrout. Concierge staff helpful but clearly on commission with drivers, recommend over priced private cars for first line mode of transport, even during peak hour on a rainy afternoon. Close to train station. Overall, it's because of the location and price not the experience and service that will bring me back.

Posted by , from australia on 28 May 2017

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2 out of 5

Disappointing hotel in a disappointing city.

Pros: Central to Nanjing Rd shopping district and to the Bund. Staff were friendly, helpful and spoke good English.
Cons: Not a cheap hotel. Our room had a faulty air conditioner. Needed maintenance to come to the room to repair. The following day the light in the cupboard continued to flicker. Called maintenance again. They sent an electrician who could not fix the flickering light, so he cut the wire to solve the problem. Clearly not a satisfactory outcome. The hotel is surrounded by large numbers of beggars and touters. Guests are accosted on every occasion of leaving the hotel. Very disappointed to see one of the street touters who we recognised was riding the lifts inside the hotel. He had clearly been let in by security on the door. Not impressed!! We will not be returning to this hotel.
Location: Central to Nanjing Rd and close to the Bund.

Posted by , from Victoria, Australia on 9 Nov. 2016

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4 out of 5

Fine hotel in prime location

Pros: Location, staff, ambience, room comfort.
Cons: Better office chair.
Location: Right on Nanjing Road pedestrian strip with its countless shops and sights. A shortish walk to the Bund and the magnificent views therein.
Overall, very nice hotel that is well situated on Nanjing Road and close to the subway and sights of interest. The room was of a good size and well equipped. For me, as a businessman, the desk was too small and the seat very low and unable to be raised. The bed is superb but the European-style pillows are way too soft for me. Fortunately alternatives are available (firmer or contoured). In-house breakfast is very good but very expensive but there are plenty of outside cafes to go if one wishes. I shall be very happy to return here again.

Posted by , from Melbourne on 4 Jul. 2016

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5 out of 5

Good hotel, great location

Pros: We liked the spacious room (the Junior Suite).and the luxurious feel to the hotel in general.
Cons: Some regular checking of the state of the rooms after guests have left may be useful, since we found that the hall light and the safe did not function
Location: Great location near the Nanjing Road pedestrian mall and close to the Bund. Not far from the Old Town and the Yuyuan Garden.
We stayed at The Sofitel Shanghai Hyland Hotel for two nights while on a stopover in Shanghai. The room (a Junior Suite) was very spacious and well appointed. The location on Nanjing Road East right beside the pedestrian mall and near The Bund was excellent. The staff were helpful and attentive. The concierge provided us with helpful advice about a half-day trip. .

Posted by , from Wellington, New Zeaalnd on 2 Aug. 2015

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5 out of 5

Great hotel in the middle of the action

Pros: The view from our room
Cons: It was a little strange that you could see into the shower from the bed using curtains operable from outside the bathroom...
Location: Located right next to people's square, Metro stations, a fun walk down to the Bund.
The view from the room right on to Nanjng rd was spectacular. Walking distance to all of Shanghai's main tourist spots. Great staff. A very enjoyable stay.

Posted by , from Sydney, Australia on 28 Jul. 2015

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4 out of 5
Pros: Very clean
Cons: Old tv, fridge didnt work
Location: Close to everything
Facilities: Typical, Modest; Value: Acceptable price; Service: Professional; Cleanliness: Pleasant;

Posted by , from Australia - NSW - Sydney on 28 Sep. 2014

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5 out of 5

Posted by on 11 Sep. 2014

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5 out of 5

Posted by , from Australia - NSW - Sydney on 18 Jun. 2014

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Property Features

Sofitel Shanghai Hyland offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a limo/town car service are available. There are 6 meeting rooms available. A library, a terrace, and tour or ticket assistance are also featured at the business-friendly Sofitel Shanghai Hyland. A cruise ship terminal shuttle and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Art Deco Shanghai hotel is smoke free.

  • 1 building
  • 383 guestrooms or units
  • 30 levels
  • 2 dining venues
  • Built in 1992
  • Bar or lounge
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge) , Parking (limited spaces)


  • Airport: Shanghai (SHA-Hongqiao Intl.) (15.8 km / 9.8 mi)
  • Train station: Shanghai Railway Station (5.3 km / 3.3 mi)
  • Metro station: East Nanjing Road Station (0.5 km / 0.3 mi)
  • Property shuttles: Train station pick-up and cruise terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sofitel Shanghai Hyland offers 383 forms of air-conditioned accommodation with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.

Mosaic Restaurant – This restaurant serves breakfast, brunch, lunch and dinner.

Mao Chinese Restaurant – This restaurant serves lunch and dinner. Open daily.

505 Bar – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 4
  • Reflexology
  • Couples treatment rooms
  • Sports massage
  • Massages

Hotel Policies


  • Minimum check-in age is 18

Special check-in instructions:

24-hour train station shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Train station transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Union Pay
  • 24-hour check-in
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 182 for adults and CNY 103 for children (approximately)
  • Self-parking fee: CNY 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyland Sofitel
  • Hyland Sofitel Shanghai
  • Shanghai Hyland Sofitel
  • Shanghai Sofitel Hyland
  • Sofitel Hyland
  • Sofitel Hyland Hotel
  • Sofitel Hyland Hotel Shanghai
  • Sofitel Hyland Shanghai
  • Sofitel Shanghai
  • Sofitel Shanghai Hyland
  • Accor Shanghai Hyland
  • Sofitel Shanghai Hyland Hotel Shanghai
  • Sofitel Shanghai Hyland Hotel
  • Shanghai Sofitel
  • Shanghai Sofitel
  • Accor Shanghai Hyland
  • Sofitel Hyland Shanghai
  • Sofitel Shanghai Hyland Hotel
  • Sofitel Shanghai Hyland Shanghai
  • Sofitel Shanghai Hyland Hotel Shanghai

You should know

  • Sofitel Shanghai Hyland offers transfers from the cruise terminal and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.