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Kingtown Riverside Hotel Plaza Shanghai

3.5 star property

Photo gallery for Kingtown Riverside Hotel Plaza Shanghai

Lobby
Deluxe Room
Exterior
Breakfast, lunch and dinner served
Suite

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
No.126 Xinzha Road, Shanghai, Shanghai, 200003
  • Place, West Nanjing Road
    ‪5 min walk‬
  • Place, Nanjing Road Shopping District
    ‪13 min walk‬
  • Place, People's Square
    ‪18 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪53 min drive‬

Room options

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About the area

Shanghai

Kingtown Riverside Hotel Plaza Shanghai puts you in the heart of Shanghai, within a 20-minute stroll of popular places like West Nanjing Road and Nanjing Road Shopping District. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and furnished balconies. .The restaurant, Kingtown Cofe, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. A meeting room, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. .Attractions within a 10-minute drive of this 3.5-property class Downtown Shanghai hotel include The Bund and People's Square.

What's nearby

  • Brilliance Shimao International Plaza - 1 min walk - 0.2 km
  • Huanghe Road - 3 min walk - 0.3 km
  • West Nanjing Road - 5 min walk - 0.5 km
  • Nanjing Road Shopping District - 13 min walk - 1.2 km
  • People's Square - 18 min walk - 1.6 km

Getting around

  • Xinzha Road Station - 5 min walk
  • Shanghai Railway Station - 9 min drive
  • Hongqiao International Airport (SHA) - 40 min drive

Restaurants

  • ‪Executive Lounge - ‬5 min walk
  • ‪Man Ho Cantonese Restaurant - ‬4 min walk
  • ‪香港仔码头靓汤馆 - ‬6 min walk
  • ‪Juniper - ‬8 min walk
  • ‪Da Fu Hao Restaurant - ‬5 min walk

About this property

Kingtown Riverside Hotel Plaza Shanghai

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Kingtown Riverside Hotel Plaza Shanghai.

This Art Deco Shanghai hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 12 levels
  • Built in 2010
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kingtown Riverside Hotel Plaza Shanghai offers 163 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets. 48-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Exterior
Radisson Collection Hyland Shanghai
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  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kingtown Cofe

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Kingtown
Kingtown Hotel
Kingtown Riverside
Kingtown Riverside Hotel
Kingtown Riverside Hotel Plaza
Kingtown Riverside Hotel Plaza Shanghai
Kingtown Riverside Plaza
Kingtown Riverside Plaza Shanghai
Kingtown Riverside Hotel Plaza Shanghai Hotel
Kingtown Riverside Hotel Plaza Shanghai Shanghai
Kingtown Riverside Hotel Plaza Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Kingtown Riverside Hotel Plaza Shanghai?

Kingtown Riverside Hotel Plaza Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Kingtown Riverside Hotel Plaza Shanghai a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Kingtown Riverside Hotel Plaza Shanghai.

Does Kingtown Riverside Hotel Plaza Shanghai serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Kingtown Riverside Hotel Plaza Shanghai?

No, Kingtown Riverside Hotel Plaza Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at Kingtown Riverside Hotel Plaza Shanghai?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Kingtown Riverside Hotel Plaza Shanghai?

Check-in begins at 1 PM. Check-out time is noon.

Are pets allowed at Kingtown Riverside Hotel Plaza Shanghai?

No, pets are not allowed.

Kingtown Riverside Hotel Plaza Shanghai Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 153 reviews
Rating 8 - Good. 64 out of 153 reviews
Rating 6 - Okay. 54 out of 153 reviews
Rating 4 - Poor. 11 out of 153 reviews
Rating 2 - Terrible. 7 out of 153 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I like the location
Stayed 4 nights in Oct 2019

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

2/10 Terrible

R, Toronto

Disliked: Staff & service, property conditions & facilities, room comfort

Vacuum hose used to connect sink to sewage pipe

The title says it all. Front desk staff can’t speak English. I don’t mind that. However, their attitude is I don’t give a f*#k approach. Cleaning staff is also bad. Forget to leave toilet paper and tea bags. Location is ok, but it’s in an alleyway which gets really dark at night. So women beware. First and last time for me staying in the lipstick on a pig junk hotel
Stayed 4 nights in Oct 2017

10/10 Excellent

suet yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, room clean & comfort

Nearby metro station- xinzha station(line 1-exit 6), just 200m from hotel. A lot of restaurants at exit 1. Hotel easy to find, staff friendly, room clean & comfort, I’ll give another stay if I back to shanghai again.
Stayed 4 nights in Oct 2017

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Never Again

1. Room stank of cigarettes 2. Hole in my curtain 3. Broken window 4. Backed up sink 5. Charged extra because I made my towels "too dirty" - their words 6. Smelly hallway 7. No one spoke basic English 8. Half roll of toilet paper replaced with another half roll of toilet paper daily.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Arthur, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location near subway

Nice location near Nice location near subway and shopping areasubway and shopping areaNice location near subway and shopping areaNice location near subway and shopping areaNice location near subway and shopping area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tony, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience location, walkable distance city cente

Great location while a bit hard to find the entrance of the hotel. The building looks old while it is good condition inside. Walkable distance to city center, you could rent a mobike (bike) to travel around.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel, but there was not much in the area

6/10 Okay

NEIL

Disliked: Cleanliness, property conditions & facilities, room comfort

Maintenance required

Tried to get the dripping aircon fixed. No one arrived to do it. Tried to get the non-working fridge fixed. No one arrived to do it.

6/10 Okay

Verified traveller

Good hotel walkable to Nanjing Road

Hotel was good, bathroom was relatively clean. However, rooms need to be maintained better as we saw some mould building on the ceiling from airconditioner and we had issues with the toilet not flushing at times. Overall, probably the cleaner one out of most average priced hotels.

8/10 Good

E, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Good location, clean safe and very comfortable.

Some staff could be friendlier but they all get the job done and some of them are lovely. The rooms are nicely decorated and very comfortable. Mostly clean, nothing to worry about just the odd small thing, but that might be to do with standards in China. Perfectly acceptable though. Bathroom very nice including shower and free mineral water every day. Bed on the hard side. Great location, 10 minutes walk from peoples square and 2 mins from nearest tube station. Room key worked fine, so did TV and aircon. Would recommend. Good option in shanghai. Around 50 mins from Pudong airport by taxi, approx. 160 Yuan. They want 400 Yuan deposit on arrival. Breakfast is 50 Yuan per day, did not go though.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
酒店前台的刘小姐非常nice，我们下午2点半到达酒店，只有一间客房打扫好让我们入住，因为房间窗户正对屋顶非常脏，后来刘小姐给我们免费升级到高级大床房，king size的床非常舒服，淋浴也非常舒服。酒店步行到人民广场或大悦城都只需10分钟，离地铁站也很近，交通非常方便。

6/10 Okay

Jiovani, Boston

Liked: Property conditions & facilities
Disliked: Staff & service

Eh...

My arrival took almost 45 minutes to check in as there was only one person working the front desk and the person running the front desk must have been the slowest typer in the world. I don't mean this in a rude way, but if people are walking in and there are more people there to assist for check in, that might be useful. The room itself was okay. VERY open. A bathtub with no shades, same with the shower. The bed was comfortable, but the linens were torn. Also the ceiling in the hallway was peeling down, and there was decision to fix it at 6 in the morning with intense power tools. Like...why? The location is very near a the Xinzha train station, which is super helpful and easy to get around. So a decent location if you care to get out and party.

6/10 Okay

Hoi

8/10 Good

tian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Perfect location average hotel

Everything was fine except for the cleanliness, our bed sheets where perfect,it was everything else.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid it if you can.

Service people were always willing to help but rectifying plumbing problems and other hotel conditions were beyond their control.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Good but internet very weak

The location is good, handy to subway stations and restaurants. The main issue was that the internet was very often too weak to be usable. The staff were unable to provide a solution to this problem.

8/10 Good

John, vancouver, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, close to metro

The hotel was a bit hidden on a smaller street; taxi driver can miss it. There's not much in the immediate area, but it is only about a 5-7 min walk to all the action (metro, Nanjing Road shopping area, People's Square). The staff were lovely and accommodating and all spoke English well. We arrived early and were allowed an early check in. Good value as well. The room was more on the modern/boutique side which was nice; the lay out was different from other hotels I've been to in Shanghai, but good nonetheless. What stood out to me was that the internet was actually quite fast and reliable compared to other hotels in China. We just used the wifi but there was an option to hard wire as well.

6/10 Okay

KK, Missouri

Liked: Cleanliness, staff & service

Amenities

This hotel had no gym. The refrigerator in room never got cold. The lobby didn't have the air conditioning on. Snack shop was closed. Only one elevator worked out of two. Internet was slow and would loose signal. Poor choices for TV channels.