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Jing An Shangri-La, Shanghai

Property class: 5 and above

Photo gallery for Jing An Shangri-La, Shanghai

A corridor with a reflective floor, arched ceiling, and hanging light fixtures.
A modern skyscraper with illuminated windows and a prominent 'Shangri-La' sign.
An indoor swimming pool with lounge chairs and a glass ceiling.
A dining area with a city view, large windows, and modern chandeliers.
A modern room with a large window offering a city view, a round table with two decorative items, and a sofa with cushions.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$367
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
1218 Middle Yan'an Road, Jing An Kerry Centre, West Nanjing, Shanghai, Shanghai, 200040
  • Place, Jing'an Temple
    ‪4 min walk‬
  • Place, Former French Concession
    ‪10 min walk‬
  • Place, Shanghai Exhibition Center
    ‪12 min walk‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A modern hotel room with a large window, a desk, two beds, and a city view.

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Horizon Club Grand Premier Room 1 King

A modern hotel room with a large bed, a sofa, a small table, a TV, and a city view.

Horizon Club Grand Premier Room 1 King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Single Beds (Horizon Club Grand)

A modern hotel room with a large bed, a desk, and a city view.

Premier Room, 2 Single Beds (Horizon Club Grand)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Room, 1 King Bed

A modern hotel room with a large bed, a TV, and a city view.

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Single Beds

A modern hotel room with a city view, a large bed, a desk, and a TV.

Premier Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV, a dresser, and a city view.

Executive Suite, 1 King Bed

  • City view
  • 98 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a large bed, a TV, and a view of the cityscape.

Deluxe Suite, 1 King Bed

  • City view
  • 117 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club, Executive Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a TV, and a city view.

Horizon Club, Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Shanghai

Jing An Shangri-La, Shanghai puts you in the heart of Shanghai, connected to a shopping centre and within a 20-minute stroll of Jing'an Temple and Jiuguang Department Store. Highlights at this luxury hotel include 5 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Chi can include hot stone massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Summer Palace, serves Chinese cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 4467 square feet (415 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of train pick-up service. .With a stay at this 5-property class Jing'an hotel, you'll be 0.9 km (0.6 mi) from Shanghai Exhibition Center and 2.9 km (1.8 mi) from People's Square.

What's nearby

  • Jing An Kerry Centre - 1 min walk - 0.2 km
  • West Nanjing Road - 3 min walk - 0.3 km
  • Jing'an Temple - 4 min walk - 0.4 km
  • Former French Concession - 10 min walk - 0.9 km
  • Shanghai Exhibition Center - 12 min walk - 1.1 km

Getting around

  • Jing'an Temple Station - 7 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 37 min drive

Restaurants

  • ‪Horizon Club Lounge - ‬1 min walk
  • ‪Maki House - ‬1 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Calypso - ‬1 min walk
  • ‪Café Liang & Mezzanine - ‬1 min walk

About this property

Jing An Shangri-La, Shanghai

Jing An Shangri-La, Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. Event space at this hotel measures 4467 square feet (415 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Jing An Shangri-La, Shanghai. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 1 building
  • 508 guestrooms or units
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 4467 sq ft of conference space
  • 415 sq. m of conference space
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
Jing An Shangri-La, Shanghai offers 508 accommodations with a safe and free newspapers. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch LED televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Chi has couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (CNY 120 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 278 to 278 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Liang
  • Lobby Lounge
  • Summer Palace
  • The 1515 West
  • Tsuru

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (4,467 square foot of space)
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jing An Shangri-La, Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.1 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 278 to 278 per person
  • Self-parking fee: CNY 120 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Jing Shangri-La
Jing Shangri-La Hotel
Jing Shangri-La Hotel Shanghai West
Jing Shangri-La West Shanghai
Jing Shangri-La West Shanghai Hotel
Jing An Shangri La West Shanghai
Jing An Shangri West Shanghai
Jing An Shangri La, Shanghai
Jing An Shangri La West Shanghai
Jing An Shangri-La, Shanghai Hotel
Jing An Shangri-La, Shanghai Shanghai
Jing An Shangri-La, Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Jing An Shangri-La, Shanghai?

Jing An Shangri-La, Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jing An Shangri-La, Shanghai?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Jing An Shangri-La, Shanghai on 15 Nov 2026 start from AU$367, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jing An Shangri-La, Shanghai?

Yep, Jing An Shangri-La, Shanghai has a self car park for CNY 120 per day. A self car park is also available, for a fee.

Is there a spa on site at Jing An Shangri-La, Shanghai?

Yep, Chi is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Jing An Shangri-La, Shanghai have a pool?

Jing An Shangri-La, Shanghai has an indoor pool.

What luxury perks are available at Jing An Shangri-La, Shanghai?

Jing An Shangri-La, Shanghai features a full-service spa, a health club and an indoor pool.

What makes Jing An Shangri-La, Shanghai a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Jing An Shangri-La, Shanghai.

Is Jing An Shangri-La, Shanghai family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Jing An Shangri-La, Shanghai is a hit with families.

Are there hot tubs in the rooms at Jing An Shangri-La, Shanghai?

No, but there are deep-soaking baths in the guestrooms.

Does Jing An Shangri-La, Shanghai serve breakfast?

Sure does, buffet brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Jing An Shangri-La, Shanghai?

No, Jing An Shangri-La, Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at Jing An Shangri-La, Shanghai?

Yep, you can grab a meal at Jing An Shangri-La, Shanghai's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Jing An Shangri-La, Shanghai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Jing An Shangri-La, Shanghai?

No, pets and service animals are not allowed.

Jing An Shangri-La, Shanghai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 370 out of 509 reviews
Rating 8 - Good. 98 out of 509 reviews
Rating 6 - Okay. 19 out of 509 reviews
Rating 4 - Poor. 8 out of 509 reviews
Rating 2 - Terrible. 14 out of 509 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, everything is there- food, shopping, even massage!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, room is clean with good facilities
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable location, great rooms, nice large and clean, very luxurious, service is absolutely top notch. Stayed here a week ago on arrival and came back for a few days before to continue to enjoy Shanghai. Transportation by subway is extremely convenient, located right at the intersection of three major lines, get anywhere in Shanghai within about 30 mins.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, warm long and with lifeguards
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym, spa and room service!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, staff are generally helpful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here's your updated review: --- **★★★★★ Wonderful Stay at Jing An Shangri-La, Shanghai!** We had a fantastic experience at the Jing A Shangri-La in Shanghai. The staff were friendly and attentive from check-in to check-out, and our room was clean, comfortable, and well-appointed. The location in Jing A was convenient for exploring the city, with great shopping and dining nearby. Breakfast was a great start to each day, and overall the whole stay felt relaxing and well taken care of. Would definitely recommend and stay
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view best service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service
Perfect location and great service. Highly recommend it.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horizon club worthwhile. My card keys deactivated and had to be swapped in the middle of my stay- the lounge staff kept saying the keys should be fine but were not.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable place to stay, whether business or leisure !
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel with Fantastic Service!
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great location, connected to a mall
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base to walk around for first time visitor
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There really was not anything that I can say thats negative about the property. Staff was very helpful on all matters that we needed attention on. Room was new, clean and very comfortable. Great view.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely stay at a very nice hotel. Staff were super helpful (to be expected at a luxury 5 star) byt they were nice too. Breakfast was super, seemed tonhave something for all nationalities
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

Second time staying here. Excellent hotel. This is one of the best sleeps I get at a hotel.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and friendly
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room - immaculately cleaned every day the moment we left the room. Great views of the city. Absolutely would come back!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We will stay there again!
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sky view, design and service, everything is great. Also location is fantastic.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel
Stayed 2 nights in Sep 2023