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4.8 out of 5

"Good location, excellent view from the roof top bar. " More

By a verified traveller on Thu 30 May 2019

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Hotel Description

A luxury stay in the heart of Shanghai awaits you at Hyatt On The Bund. You'll be 1.2 km (0.8 mi) from Nanjing Road Shopping District and 2.8 km (1.7 mi) from People's Square. Highlights at this hotel include 6 restaurants, a full-service spa, and an indoor swimming pool.

LED TVs with satellite channels are featured in all 620 soundproofed rooms, and you can enjoy free WiFi, sitting areas, and wired Internet. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Additionally, separate bathtubs and showers, free newspapers, and free bottled water are available. Change of towels is available on request.

A day of pampering at Yuan Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Aroma, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, sauna, and lifeguards on site. 21528 square feet (2000 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning full breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a cruise terminal shuttle.

This 5-star Hong Kou hotel is 3 km (1.9 mi) from Yu Garden and 4.2 km (2.6 mi) from Oriental Pearl Tower.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$166* Per night/room 3 Dec. - 4 Dec.

Deluxe Twin Room, 2 Single Beds, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bund Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bund Suite Riverview King/Twin

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt On The Bund ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt On The Bund

Everyone (4) Couples (6)
5 out of 5
Good location, excellent view from the roof top bar.

Posted by on 30 May 2019

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Comment from Hotel Management

31 May 2019 by Hyatt on the Bund

Dear Guest, Thank you very much for taking the time to provide us with comments about your recent stay at Hyatt on the Bund. Your comments regarding your stay experience are very much appreciated. We are delighted that you had enjoyed your stay pretty much. Thank you again for taking the time to share your valuable feedback with us. Look forward to welcoming you back at Hyatt on the Bund in the near future. Best Regards, Hyatt on the Bund

5 out of 5
Beautiful hotel. Nice large rooms. Comfortable bed. Very modern. Great shower. Fabulous views of the Bund and city. Roof top bar is very cool. Not much not to like!

Posted by on 14 Nov. 2017

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5 out of 5
Pros: Restaurants
Cons: Not a fan of the open plan. Closed the sliding doors the whole time we were there.
Location: Just right
Facilities: Outstanding;

Posted by , from Australia - WA - Perth on 6 Jul. 2014

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5 out of 5
Pros: Location
Cons: Not a fan of the open plan, living bathroom although sliding doors to close off this area
Location: Just right, Good views
Facilities: Top of the line; Value: Acceptable price; Service: Outstanding; Cleanliness: Beautiful; Aroma and Vue restaurants are great. The buffet at the Aroma is to fantastic. Selection is awesome.

Posted by , from Australia - WA - Fremantle on 29 Jun. 2014

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5 out of 5
Pros: The view out of our window across the river and the buffet.
Cons: There was a false eyelash stuck to a chocolate in our mini-bar. Disgusting.
It's a really nice and easy walk to the Bund and the pedestrian street.

Posted by , from Australia - NSW - Hunter Valley on 12 Jun. 2014

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5 out of 5
Pros: Location and food

Posted by , from China on 5 May 2014

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3 out of 5
Pros: The bund is just a breeze walk away.
Relatively small room compared to others that I stayed nearby like Le meridian, JW marriott, etc

Posted by , from Australia - VIC - Melbourne on 15 Feb. 2014

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5 out of 5
Pros: Great value and location
Cons: Room a little tired but not a huge problem
Location: Good views
Facilities: in particular the gym and; Value: Great deal; Service: Courteous; Cleanliness: room was a little tired; we loved the ambiance of the Vue Bar and restaurant

Posted by , from Australia - VIC - Melbourne on 8 Jul. 2013

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5 out of 5
Pros: Food fresh and nice in all the restaurants, very clean. Good Taxi availability at front door & also inexpensive a few dollars to get to Nanjing Rd
Cons: Staff not overly friendly and the Language barrier especially to get simple things like toilet paper and milk
Facilities: Modern; Value: Affordable; Service: Sufficient, Staff's english not good; A good position and beautiful views of The Bund and Huangpu river at night from the 13th floor up

Posted by , from Australia - NSW - Regional NSW on 16 Apr. 2013

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5 out of 5
Pros: Excellent service.
Cons: Neighboring buildings are not attractive.
Location: Taxis readily available.
Facilities: Good; Value: Affordable; Service: Remarkable; A solid 4.5 star hotel with excellent service and breakfast buffet, but despite it claims it is not a luxury hotel.

Posted by , from China on 6 Nov. 2012

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 3 to November 7:

  • Parking area

Property Features

Hyatt On The Bund offers its guests a full-service spa, an indoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. A spa tub, a sauna, and a rooftop terrace are also featured at the luxury Hyatt On The Bund. Free self parking is available. This 5-star Shanghai hotel is smoke free.

  • 620 guestrooms or units
  • 33 levels
  • 2 buildings
  • 6 dining venues
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi


Free self parking


  • Train station: Shanghai Railway Station (5 km / 3.1 mi)
  • Property shuttles: Cruise terminal shuttle
  • Parking: Free self parking

Room Amenities

Hyatt On The Bund offers 620 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • In-room fitness
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

Aroma - This restaurant serves breakfast, lunch, dinner, and light fare.

Tea Room - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Xindalu -China Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Vue Restaurant - This restaurant specializes in Modern European cuisine and serves dinner only. Open daily.

Vue Chinese Dining - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and in-room fitness.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.49 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt On The Bund


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay, cash, mobile payments, and Alipay. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Long-term renters welcome
  • Security system
  • Mobile payments
  • Alipay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Food service has been amended for enhanced safety


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CNY 239 per person (approximately)
  • Fee for in-room wired Internet: CNY 120 per day (rates may vary)
  • Rollaway bed fee: CNY 280.49 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bund Hyatt
  • Hyatt Bund
  • Hyatt Hotel Bund
  • Hyatt Hotel Shanghai
  • Hyatt On The Bund Hotel Shanghai
  • Hyatt Shanghai
  • Shanghai Hyatt
  • Hyatt Bund Hotel Shanghai
  • Hyatt Bund Hotel
  • Hyatt Bund Shanghai
  • Shanghai Hyatt
  • Hyatt Shanghai
  • Hyatt Hotel Shanghai
  • Hyatt Bund
  • Hyatt On The Bund Hotel
  • Hyatt On The Bund Shanghai
  • Hyatt On The Bund Hotel Shanghai

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.