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4.8 out of 5

"Good location, excellent view from the roof top bar. " More

By a verified traveller on Thu 30 May 2019

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Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, View (BUND)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Diplomat)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

A luxury stay in the heart of Shanghai awaits you at Hyatt On The Bund. You'll be 1.3 km (0.8 mi) from Nanjing Road Shopping District and 3 km (1.9 mi) from Yu Garden. Highlights at this hotel include 6 restaurants, a full-service spa, and an indoor swimming pool.

You can enjoy LED TVs with satellite channels, and all 620 rooms feature free WiFi, wired Internet, and separate bathtubs and showers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, coffee/tea makers, free newspapers, and free bottled water are available.

A day of pampering at Yuan Spa can include hot stone massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Aroma, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the health club, spa tub, and sauna. Conference space, a business center, and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning full breakfast is available. There's also the convenience of free self parking.

This 5-star Hong Kou hotel is 3.1 km (1.9 mi) from People's Square and 4.6 km (2.9 mi) from Xintiandi Style Shoppping Centre.

Hyatt On The Bund ratings based on 12 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt On The Bund

Everyone (4) Couples (7)
5 out of 5
Good location, excellent view from the roof top bar.

Posted by on 30 May 2019

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Comment from Hotel Management

31 May 2019 by Hyatt on the Bund

Dear Guest, Thank you very much for taking the time to provide us with comments about your recent stay at Hyatt on the Bund. Your comments regarding your stay experience are very much appreciated. We are delighted that you had enjoyed your stay pretty much. Thank you again for taking the time to share your valuable feedback with us. Look forward to welcoming you back at Hyatt on the Bund in the near future. Best Regards, Hyatt on the Bund

5 out of 5
Beautiful hotel. Nice large rooms. Comfortable bed. Very modern. Great shower. Fabulous views of the Bund and city. Roof top bar is very cool. Not much not to like!

Posted by on 14 Nov. 2017

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5 out of 5
Pros: Restaurants
Cons: Not a fan of the open plan. Closed the sliding doors the whole time we were there.
Location: Just right
Facilities: Outstanding;

Posted by , from Australia - WA - Perth on 6 Jul. 2014

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5 out of 5
Pros: Location
Cons: Not a fan of the open plan, living bathroom although sliding doors to close off this area
Location: Just right, Good views
Facilities: Top of the line; Value: Acceptable price; Service: Outstanding; Cleanliness: Beautiful; Aroma and Vue restaurants are great. The buffet at the Aroma is to fantastic. Selection is awesome.

Posted by , from Australia - WA - Fremantle on 29 Jun. 2014

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5 out of 5
Pros: The view out of our window across the river and the buffet.
Cons: There was a false eyelash stuck to a chocolate in our mini-bar. Disgusting.
It's a really nice and easy walk to the Bund and the pedestrian street.

Posted by , from Australia - NSW - Hunter Valley on 12 Jun. 2014

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5 out of 5
Pros: Location and food

Posted by , from China on 5 May 2014

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5 out of 5
Pros: Vue bar
Cons: Internet
Location: Perfect
Facilities: Nice ; Service: Friendly; Cleanliness: Spick and span; Easy access to bund area

Posted by , from South Korea on 25 Feb. 2014

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3 out of 5
Pros: The bund is just a breeze walk away.
Relatively small room compared to others that I stayed nearby like Le meridian, JW marriott, etc

Posted by , from Australia - VIC - Melbourne on 15 Feb. 2014

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5 out of 5
Pros: Great value and location
Cons: Room a little tired but not a huge problem
Location: Good views
Facilities: in particular the gym and; Value: Great deal; Service: Courteous; Cleanliness: room was a little tired; we loved the ambiance of the Vue Bar and restaurant

Posted by , from Australia - VIC - Melbourne on 8 Jul. 2013

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5 out of 5
Pros: Food fresh and nice in all the restaurants, very clean. Good Taxi availability at front door & also inexpensive a few dollars to get to Nanjing Rd
Cons: Staff not overly friendly and the Language barrier especially to get simple things like toilet paper and milk
Facilities: Modern; Value: Affordable; Service: Sufficient, Staff's english not good; A good position and beautiful views of The Bund and Huangpu river at night from the 13th floor up

Posted by , from Australia - NSW - Regional NSW on 16 Apr. 2013

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Property Features

Hyatt On The Bund offers its guests a full-service spa, an indoor pool, and a health club. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. A spa tub, a sauna, and a terrace are also featured at the luxury Hyatt On The Bund. Free self parking is available. This 5-star Shanghai hotel is smoke free.

  • 620 guestrooms or units
  • 33 levels
  • 2 buildings
  • 6 dining venues
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi


Free self parking


  • Airport: Hongqiao Intl. Airport (SHA) (17.5 km / 10.9 mi)
  • Train station: Shanghai Railway Station (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Hyatt On The Bund offers 620 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 46-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Aroma - This restaurant serves breakfast, lunch, and dinner.

Tea Room - Onsite coffee shop. Guests can enjoy drinks at the bar.

Xindalu -China Kitchen - This restaurant serves lunch and dinner.

Vue Restaurant - This restaurant serves dinner only.

Vue Chinese Dining - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 12
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.49 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CNY 239 per person (approximately)
  • Fee for in-room wired Internet: CNY 120 per day (rates may vary)
  • Rollaway bed fee: CNY 280.49 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bund Hyatt
  • Hyatt Bund
  • Hyatt Hotel Bund
  • Hyatt Hotel Shanghai
  • Hyatt On The Bund Hotel Shanghai
  • Hyatt Shanghai
  • Shanghai Hyatt
  • Hyatt Bund Hotel Shanghai
  • Hyatt Bund Hotel
  • Hyatt Bund Shanghai
  • Shanghai Hyatt
  • Hyatt Shanghai
  • Hyatt Hotel Shanghai
  • Hyatt Bund
  • Hyatt On The Bund Hotel
  • Hyatt On The Bund Shanghai
  • Hyatt On The Bund Hotel Shanghai

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.