79.0% Based on 841 reviews TripAdvisor Traveller Rating 4 out of 5

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Hotel Description

A luxury stay in the heart of Shanghai awaits you at Grand Mercure Shanghai Hongqiao. Within steps you'll find Xianxia Road and L'Avenue within a 15-minute stroll. Highlights at this family-friendly hotel include 3 restaurants, and in-room kitchenettes and washers/dryers.

All 388 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and balconies. Minibars provide refreshments, and dining in is an option with amenities like kitchenettes and 24-hour room service. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. Dining areas, free newspapers, and free bottled water are also available.

A day of pampering at Vita Spa can include hot stone massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, L'Atrium, is open for breakfast, brunch, lunch, and dinner. Le 98 lounge is the hotel's own bar, serving drinks along with light fare. A business centre and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a health club, and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute drive of this 4.5-star Changning hotel include People's Square and The Bund.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$97 per night

Business Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

79.0% of guests recommend out of 841 reviews

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About the Grand Mercure Shanghai Hongqiao

Location 369 Xian Xia Road, Shanghai, Shanghai 200336

Property Features

Grand Mercure Shanghai Hongqiao offers its guests a full-service spa and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a limo/town car service are available. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Grand Mercure Shanghai Hongqiao. A round-trip airport shuttle (available 24 hours) is available for a fee. This 4.5-star Shanghai hotel is smoke free.

  • 388 guestrooms or units
  • 25 levels
  • 2 buildings
  • 3 dining venues
  • Built in 2007
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Airport: Shanghai (SHA-Hongqiao Intl.) (6.7 km / 4.2 mi)
  • Train station: Shanghai South Railway Station (9.2 km / 5.7 mi)
  • Metro station: Yili Road Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Grand Mercure Shanghai Hongqiao offers 388 forms of air-conditioned accommodation with washers/dryers and minibars. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Accommodation at this 4.5-star hotel has kitchenettes with separate dining areas and dishwashers. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony
  • Dining room
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Dishwasher
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

L'Atrium – This restaurant serves breakfast, brunch, lunch and dinner. Open daily.

LV Feng Chinese Food – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Le 98 lounge – This bar only serves light fare. Happy hour is offered. Open daily.

A complimentary food shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 6 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to get details.

Guests arriving after 6 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 250 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 128 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure Shanghai Hongqiao Hotel
  • Grand Mercure Shanghai Hongqiao
  • Grand Accor Hongqiao Shanghai
  • Grand Mercure Hongqiao Shanghai Hotel Shanghai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.