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Grand Hyatt Shanghai

Property class: 5 and above

Photo gallery for Grand Hyatt Shanghai

A high-rise building with a distinctive spire, surrounded by a busy urban area with a river and various other buildings.
A spacious lobby with a high ceiling, large windows, and a modern staircase.
A hotel room with a large window, a bed, a desk, and a chair.
A hotel room with a large bed, a TV, a desk with a chair, and a view of a cityscape.
A high-rise hotel dining area with multiple tables and chairs, large windows offering city views, and a modern interior design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$412
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
  • Place, Jin Mao Tower
    ‪1 min walk‬
  • Place, Shanghai Tower
    ‪3 min walk‬
  • Place, Oriental Pearl Tower
    ‪12 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪57 min drive‬

Room options

View all photos for Club Room, 1 King Bed

A modern hotel room with a large window, a red armchair, a glass desk, and a city view.

Club Room, 1 King Bed

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk with a computer, a red sofa, and a large window offering a city view.

Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 2 Single Beds

A hotel room with a large bed, a desk with a television, and a city view through the windows.

Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Room, 1 King Bed, River View

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a small table.

Room, 1 King Bed, River View

7.6 out of 10
Good
(5 reviews)
  • River view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Single Beds, River View

A hotel room with a large bed, a desk with a television, and a city view through the windows.

Room, 2 Single Beds, River View

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Club Room, 2 Single Beds

A hotel room with a large bed, a desk with a television, and a city view through the windows.

Club Room, 2 Single Beds

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Grand Suite, 1 King Bed

A modern hotel room with a sofa, a coffee table, a TV, and a glass-top desk.

Grand Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a TV, a desk, and a view of the city.

Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed, River View

A hotel room with a large bed, a desk with a computer, a red sofa, and a large window offering a city view.

Club Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 Queen Bed, River View

A hotel room with a large bed, a desk with a computer, a red sofa, and a large window offering a city view.

Club Room, 1 Queen Bed, River View

  • River view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, River View

A hotel room with a bed, a seating area, a glass table, and a mirror.

Room, 1 Queen Bed, River View

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed, River View (Deluxe)

A high-rise hotel room with a city view, a bed, a TV, and a seating area.

Club Room, 1 King Bed, River View (Deluxe)

  • River view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 Queen Bed

A hotel room with a large bed, a TV, a desk, and a view of the city.

Club Room, 1 Queen Bed

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed (Deluxe)

A high-rise hotel room with a large window, a bed, a TV, and a small table with a vase.

Club Room, 1 King Bed (Deluxe)

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Diplomat)

A spacious room with a city view, a piano, a sofa, and a dining table.

Suite (Diplomat)

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 1 King Bed, City View

A hotel room with a large bed, a desk with a computer, a red sofa, and a large window offering a city view.

Grand Suite, 1 King Bed, City View

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Business Twin Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Business Twin Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

About the area

Shanghai

Grand Hyatt Shanghai puts you in the heart of Shanghai, connected to the convention centre and within a 20-minute stroll of popular places like Shanghai Tower and Oriental Pearl Tower. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and fireplaces. .The restaurant, Canton, serves Chinese cuisine and is open for lunch and dinner. Cloud 9 is the hotel's own tapas bar, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 30139 square feet (2800 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .This 5-property class Downtown Shanghai hotel is 2.7 km (1.7 mi) from Nanjing Road Shopping District and 2.8 km (1.7 mi) from Yu Garden.

What's nearby

  • Jin Mao Tower - 1 min walk - 0.2 km
  • Shanghai Tower - 3 min walk - 0.3 km
  • Shanghai World Financial Center - 5 min walk - 0.5 km
  • IFC Mall - 5 min walk - 0.5 km
  • Oriental Pearl Tower - 12 min walk - 1.1 km

Getting around

  • Dongchang Road Station - 6 min walk
  • Shanghai South Railway Station - 17 min drive
  • Hongqiao International Airport (SHA) - 51 min drive

Restaurants

  • ‪Camelia - ‬2 min walk
  • ‪东北四季饺子王 - ‬6 min walk
  • ‪Harsh Honey Coffee(东昌路店) - ‬5 min walk
  • ‪commune reserve幻师(上海环球金融中心店) - ‬7 min walk
  • ‪Yang's Dumpling - ‬6 min walk

About this property

Grand Hyatt Shanghai

As a guest of Grand Hyatt Shanghai, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 30139 square feet (2800 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Hyatt Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 548 guestrooms or units
  • 88 levels
  • Conference rooms
  • 30139 sq ft of conference space
  • 2800 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Hyatt Shanghai offers 548 shared accommodations with fireplaces and minibars. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

A spacious lobby with a large chandelier, comfortable seating areas, and large windows offering a view of the outdoors.
Pudong Shangri-La, Shanghai
Downtown Shanghai
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,003 reviews
The price is AU$323
includes taxes & fees
25 Oct - 26 Oct
Pudong Shangri-La, Shanghai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canton
  • Cloud 9
  • Club Jin Mao
  • Kobachi
  • ON56

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,139 square feet of conference space
  • Business centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 88 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 December to 19 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 for adults and from CNY 128 for children
  • Airport shuttle fee: CNY 750 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Grand Hyatt Shanghai?

Grand Hyatt Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Shanghai?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Shanghai on 14 Nov 2026 start from AU$412, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Shanghai?

Yep, Grand Hyatt Shanghai has a free self car park.

Does Grand Hyatt Shanghai have a pool?

Grand Hyatt Shanghai has an indoor pool.

What makes Grand Hyatt Shanghai a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Shanghai.

Are there hot tubs in the rooms at Grand Hyatt Shanghai?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Shanghai serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Shanghai?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Grand Hyatt Shanghai?

Yep, they've got a lounge bar and an onsite restaurant that serves Chinese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Shanghai?

No, pets and service animals are not allowed.

Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fun stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to stay there
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and stuff were very friendly
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, cleanliness, amenities. Only drawback was how many occupants at the same time every portion of the hotel had
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a great location. The staff were excellent. I will stay here again.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m enjoying staying in the Hyatt
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique rooms i must say the bailman amenities we're amazing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate and location was incredible. Would absolutely stay here again
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Good views of city
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stay one night at the hotel. Love the breakfast buffet.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very wide range of food at bre
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, impressive view from the room, and great staff. The only downside was that the room had a slight cigarette smell.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt is one of the nicest hotels I ever stayed! Rooms are spacious, breakfast buffet was delicious and location best in Shanghai. Staff very pleasant!!!!!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location amazing views at night. Buffet dinner amazing quality food
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly, helpful and professional.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel offering 5 star facilities and service. The staff were great and it is in a wonderful location close to the major sights in the financial sector.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Lady kitchen staff at the Chinese pastry counter was very kind and nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Amazing hotel
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times over the years, and every stay has exceeded my expectation. Iconic property in an ideal location. The room is luxurious with a fantastic view. The staff are always super-helpful. Will stay again next time I go to Shanghai.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 6 nights in May 2026