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Grand Hyatt Shanghai

5.0 star property
Luxury hotel connected to the convention centre in Shanghai with free parking

Photo gallery for Grand Hyatt Shanghai

Exterior
Serves lunch and dinner
Grand Suite, 1 King Bed, City View
Premium bedding, down duvets, minibar, in-room safe
Suite (Diplomat) | Living room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • Air conditioning
The current price is AU$269
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
  • Oriental Pearl Tower
    ‪5 min walk‬
  • Shanghai Tower
    ‪8 min walk‬
  • The Bund
    ‪1 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪17 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
TV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (Deluxe)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 Queen Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
TV
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, River View (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, River View (Deluxe)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
TV
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, River View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
Premium bedding
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, River View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
Premium bedding
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
TV
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
TV
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 Queen Bed, River View

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
TV
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
Premium bedding
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
TV
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Business Twin Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Dining table
TV
Blackout curtains
Down duvet
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Diplomat)

Suite (Diplomat) | Living room

Suite (Diplomat)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Shanghai

Grand Hyatt Shanghai places you in the centre of Shanghai, connected to the convention centre and within just a 15-minute stroll of popular places like Shanghai Tower and Oriental Pearl Tower. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and fireplaces. .The restaurant, Canton, serves Chinese cuisine and is open for lunch and dinner. Cloud 9 is the hotel's own tapas bar, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 30139 square feet (2800 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .This 5-property class Downtown Shanghai hotel is 1.4 km (0.8 mi) from The Bund and 2.7 km (1.7 mi) from Nanjing Road Shopping District.

What's nearby

  • Oriental Pearl Tower - 5 min walk - 0.5 km
  • Shanghai Tower - 8 min walk - 0.7 km
  • The Bund - 1 min drive - 1.0 km
  • Nanjing Road Shopping District - 2 min drive - 1.6 km
  • Yu Garden - 3 min drive - 2.2 km

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Park Hyatt 87th Floor - ‬2 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪Din Tai Fung (鼎泰丰) - ‬2 min walk
  • ‪SUBWAY 赛百味 - ‬2 min walk
  • ‪Eileen - ‬3 min walk

About this property

Grand Hyatt Shanghai

Luxury hotel connected to the convention centre in Shanghai with free parking
As a guest of Grand Hyatt Shanghai, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 30139 square feet (2800 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Hyatt Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 548 guestrooms or units
  • 88 levels
  • Conference rooms
  • 30139 sq ft of conference space
  • 2800 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Hyatt Shanghai offers 548 shared accommodations with fireplaces and minibars. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Pudong Shangri-La, Shanghai

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  • Hot tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, 972 reviews
The price is AU$228
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canton
  • Cloud 9
  • Club Jin Mao
  • Kobachi
  • ON56

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,139 square feet of conference space
  • Business centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 88 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 for adults and from CNY 128 for children
  • Airport shuttle fee: CNY 650 per vehicle (return)
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Grand Hyatt Shanghai?

Grand Hyatt Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Shanghai?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Shanghai on 9 Oct 2025 start from AU$268.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Shanghai?

Yep, Grand Hyatt Shanghai has a free self car park.

Does Grand Hyatt Shanghai have a pool?

Grand Hyatt Shanghai has an indoor pool.

What makes Grand Hyatt Shanghai a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Shanghai.

Are there hot tubs in the rooms at Grand Hyatt Shanghai?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Shanghai serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Shanghai?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Grand Hyatt Shanghai?

Yep, they've got a lounge bar and an onsite restaurant that serves Chinese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Shanghai?

No, pets and service animals are not allowed.

Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yuening Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Spacious room, delicious food and super personnel! Will come back!
Stayed 2 nights in Jun 2025

6/10 Okay

Siang Hiam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Kavita

Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Stayed 3 nights in May 2025

6/10 Okay

hong

Liked: Cleanliness
The interior design and decoration is a bit dated and lacks of sophistication for it’s location and high-end status, compared to other hotels in Puxi JingAn district.
Stayed 1 night in May 2025

6/10 Okay

Irene

Liked: Cleanliness, property conditions & facilities, room comfort

Outdated information

There is no airport to hotel shuttle. The Hotels.com webpage for this hotel is hopelessly out of date.
Stayed 2 nights in May 2025

6/10 Okay

Mats

Disliked: Cleanliness, property conditions & facilities
Hotel is nice but it is getting old, staff was on their phones openly and used guest restrooms. Not really what you would expect from 5 star hotel. Food was just ok, nothing to write home about. Room smelled of cigarette. Location great!
Stayed 1 night in May 2025

2/10 Terrible

Christopher, Dumont

Disliked: Cleanliness, staff & service, property conditions & facilities
This was one of the worst hotel stays. Firstly right from Check in the fridge was broken and smelled like burnt rubber. The WiFi was shoddy. And the AC never got the room cold. Then we found out that the bathroom light was broken. We reported this multiple times - they came, fixed it, then then next morning it didn’t turn on again. It was exhausting. The windows of the hotel are filthy so you don’t even get a good view from your room.
Stayed 3 nights in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great hotel in a wonderful location!
Stayed 1 night in May 2025

10/10 Excellent

Olivia

Stayed 2 nights in May 2025

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service
Good view, breakfast not so good, ideal for shopping with huge budget
Stayed 2 nights in May 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely spot in Pudong with an excellent location and stunning views. Overall, it’s a good experience, but the materials used throughout the hotel could be of higher quality for a five-star rating. Additionally, the reception staff could be more welcoming and enthusiastic.
Stayed 1 night in May 2025

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice update
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan Ricardo

Stayed 1 night in Feb 2025

10/10 Excellent

Vasil

Stayed 1 night in Apr 2025

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views
Stayed 1 night in Apr 2025

10/10 Excellent

El

Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good update
Stayed 4 nights in Apr 2025

10/10 Excellent

EUGENE M, Brooklyn

Stayed 3 nights in Apr 2025

10/10 Excellent

Nawid So nik

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 4 nights in Apr 2025

10/10 Excellent

Zhihua

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic area, very convenient for work and vacation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Leidy

Stayed 2 nights in Mar 2025

10/10 Excellent

luis

Stayed 3 nights in Mar 2025

8/10 Good

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and the bed was very clean and soft. The hotel room was spacious and the bathtub had an excellent view. The swimming pool was too small.
Stayed 2 nights in Mar 2025