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Crowne Plaza Hotel Shanghai by IHG

4.5 star property
Luxury hotel with health club and sauna

Photo gallery for Crowne Plaza Hotel Shanghai by IHG

Lunch and dinner served, Chinese cuisine
Indoor pool
Bar (on property)
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$128
includes taxes & fees
10 Jan - 11 Jan 2026

Explore the area

View map
400 Pan Yu Road, Shanghai, Shanghai, 200052
  • Place, Former French Concession
    ‪4 min walk‬
  • Place, Xujiahui Shopping District
    ‪12 min walk‬
  • Place, Metro City
    ‪13 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room (Upgraded)

Down duvets, minibar, in-room safe, desk

Standard Room (Upgraded)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Kids Theme)

Standard Room, 2 Single Beds (Kids Theme)

Standard Room, 2 Single Beds (Kids Theme)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Kids Theme)

Suite, 1 King Bed (Kids Theme)

Suite, 1 King Bed (Kids Theme)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Work Life)

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed (Work Life)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Technology)

Standard Room, 1 King Bed (Technology)

Standard Room, 1 King Bed (Technology)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Technology)

Standard Room, 2 Single Beds (Technology)

Standard Room, 2 Single Beds (Technology)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Work Life)

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Work Life)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

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Exterior

Hilton Shanghai Hongqiao

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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$125
includes taxes & fees
3 Jan - 4 Jan 2026
Hilton Shanghai Hongqiao

About the area

Shanghai

A luxury stay in the heart of Shanghai awaits you at Crowne Plaza Hotel Shanghai by IHG. You'll be 1.3 km (0.8 mi) from Xujiahui Shopping District and 2.9 km (1.8 mi) from Zhongshan Park. Highlights at this hotel include a restaurant, an indoor swimming pool and a gym. .The restaurant, Yue Palace Chinese, serves Chinese cuisine and is open for lunch and dinner. Charlies Bar is the hotel's own bar. Enjoy the gym, Hot tub and sauna. 18084 square feet (1680 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4.5-property class Xuhui hotel include Jing'an Temple and People's Square.

What's nearby

  • Former French Concession - 4 min walk - 0.4 km
  • Xujiahui Shopping District - 12 min walk - 1.0 km
  • Metro City - 13 min walk - 1.1 km
  • Hengshan Road - 1 min drive - 1.5 km
  • Zhongshan Park - 3 min drive - 2.7 km

Getting around

  • Jiao Tong University Station - 2 min walk
  • Shanghai South Railway Station - 8 min drive
  • Hongqiao International Airport (SHA) - 27 min drive

Restaurants

  • ‪ZASAG (札萨阁) - ‬3 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪Ajisen Ramen 味千拉麵 - ‬3 min walk
  • ‪Miró Bar - ‬2 min walk
  • ‪礼好·猴哒喇台菜酒馆 - ‬2 min walk

About this property

Crowne Plaza Hotel Shanghai by IHG

Luxury hotel with health club and sauna
As a guest of Crowne Plaza Hotel Shanghai by IHG, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 12 meeting rooms, and limo/town car service are available. Event space at this hotel measures 18084 square feet (1680 square metres) and includes conference space. A library, a vending machine, and an arcade/games room are also featured at the luxury Crowne Plaza Hotel Shanghai by IHG. Parking is available for a fee.

This 4.5-star Shanghai hotel is smoke free.

  • 465 guestrooms or units
  • 26 levels
  • 18084 sq ft of conference space
  • 1680 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Hotel Shanghai by IHG offers 465 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 506 reviews
The price is AU$136
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CNY 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Charlies Bar
  • Circles Cafe
  • Lobby Lounge
  • Yue Palace Chinese

Things to do

  • Arcade/game room
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 18,084 square feet of conference space
  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 26 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 150 per person
  • Self-parking fee: CNY 20 per night
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel Shanghai by IHG?

Crowne Plaza Hotel Shanghai by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel Shanghai by IHG?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Shanghai by IHG on 10 Jan 2026 start from AU$128.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel Shanghai by IHG?

Yep, Crowne Plaza Hotel Shanghai by IHG has a self car park for CNY 20 per night. A self car park is also available, for a fee.

Does Crowne Plaza Hotel Shanghai by IHG have a pool?

Crowne Plaza Hotel Shanghai by IHG has an indoor pool.

What luxury perks are available at Crowne Plaza Hotel Shanghai by IHG?

Crowne Plaza Hotel Shanghai by IHG features a health club, an indoor pool and 1 hot tub.

What makes Crowne Plaza Hotel Shanghai by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Hotel Shanghai by IHG.

Is Crowne Plaza Hotel Shanghai by IHG family-friendly?

You bet! With amenities such as an arcade and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Hotel Shanghai by IHG is a hit with families.

Does Crowne Plaza Hotel Shanghai by IHG serve breakfast?

Sure does, buffet breakfast is offered weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Hotel Shanghai by IHG?

No, Crowne Plaza Hotel Shanghai by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hotel Shanghai by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves Chinese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Hotel Shanghai by IHG?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hotel Shanghai by IHG?

No, only service animals are allowed.

Crowne Plaza Hotel Shanghai by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 103 out of 252 reviews
Rating 8 - Good. 96 out of 252 reviews
Rating 6 - Okay. 39 out of 252 reviews
Rating 4 - Poor. 12 out of 252 reviews
Rating 2 - Terrible. 2 out of 252 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

millie

Liked: Cleanliness
Hotel was good
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

Wonderful hotel. My second home. Very friendly guys and girls
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, amazing city!
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Weisheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, close to subway station, dining options
Stayed 4 nights in Mar 2025

10/10 Excellent

Xuesen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a pleasant neighbourhood
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 5 nights in Nov 2024

6/10 Okay

PEGGY

Business traveller, Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning ladies did a great job in cleaning my room
Stayed 13 nights in Oct 2024

8/10 Good

Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great, little far from subway station.
Stayed 2 nights in Oct 2024

8/10 Good

Zahra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yongjian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities
The facility is old. I experienced a water leak and had to move to a different room during the night!
Stayed 13 nights in May 2024

8/10 Good

acacia

Travelled with family
Liked: Cleanliness, staff & service
Overall good location
Stayed 1 night in Dec 2023

10/10 Excellent

D. Michael, Palm Springs

Stayed 3 nights in Jan 2024

10/10 Excellent

Yongjian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Stayed 1 night in Nov 2023

8/10 Good

XIMENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of Shanghai with 2 subway lines within walking distance and many restaurants, coffee shops, and convenient stores. It’s next to a movie theatre, people can easily enjoy the latest movies.
Stayed 20 nights in Oct 2023

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my parents house
Stayed 14 nights in Oct 2023