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Conrad Shanghai

5.0 star property
Luxury hotel connected to a shopping centre in Shanghai with 2 restaurants

Photo gallery for Conrad Shanghai

Dining
Creator video - submitted by TRAVELFLY
Premium Suite | Living area
Meeting facility
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • Spa
The current price is AU$274
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
789 Nanjing Road East, Shanghai, Shanghai, 200001
  • Place, West Nanjing Road
    ‪3 min walk‬
  • Place, Nanjing Road Shopping District
    ‪4 min walk‬
  • Place, People's Square
    ‪9 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room High Floor

Deluxe King Room High Floor

Deluxe King Room High Floor

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Executive King Room

Executive King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for City View Suite

City View Suite

City View Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Bund View Room

Executive Bund View Room

Executive Bund View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Bund View Suite

Premium Bund View Suite | Bathroom

Premium Bund View Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room

Minibar, in-room safe, desk, blackout curtains

Accessible Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Conrad Suite

Conrad Suite

Conrad Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View Room

Bund View Room

Bund View Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room High Floor

Deluxe Twin Room High Floor

Deluxe Twin Room High Floor

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Shanghai

Conrad Shanghai places you in the centre of Shanghai, connected to a shopping centre and within a short 5-minute stroll of Madame Tussauds Wax Museum and Nanjing Road Shopping District. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and body treatments along with access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 21528 square feet (2000 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Downtown Shanghai hotel include Shanghai Urban Planning Exhibition Center and People's Square.

What's nearby

  • West Nanjing Road - 3 min walk - 0.3 km
  • Nanjing Road Shopping District - 4 min walk - 0.4 km
  • People's Square - 9 min walk - 0.8 km
  • Shanghai Grand Theatre - 11 min walk - 1.0 km
  • The Bund - 2 min drive - 1.9 km

Getting around

  • People's Square Station - 4 min walk
  • Shanghai Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 30 min drive

Restaurants

  • ‪Le Royal Club Lounge - ‬2 min walk
  • ‪Happy Lemon (快乐柠檬) - ‬1 min walk
  • ‪No. 9 Irish Pub - ‬1 min walk
  • ‪南翔馒头店（南京东路) - ‬1 min walk
  • ‪Yolo Café & Bar - ‬1 min walk

About this property

Conrad Shanghai

Luxury hotel connected to a shopping centre in Shanghai with 2 restaurants
Conrad Shanghai offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 9 meeting rooms, and limo/town car service are available. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Conrad Shanghai. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 728 guestrooms or units
  • 66 levels
  • 2 dining venues
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Built in 2006
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
Conrad Shanghai offers 728 accommodations with DVD players and minibars. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

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The Westin Bund Center, Shanghai
  • Pool
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  • Free WiFi
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4.4 out of 5, Excellent, 1,004 reviews
The price is AU$236
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 254 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (21,528 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Lever door handles
  • Lift (115 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 66 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 300.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 254 per person
  • Airport shuttle fee: CNY 850 per vehicle (return)
  • Rollaway bed fee: CNY 300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Meridien Shanghai
Royal Meridien
Royal Meridien Hotel
Royal Meridien Hotel Shanghai
Royal Meridien Shanghai
Shanghai Meridien
Shanghai Royal Meridien
Le Royal Meridien Shanghai Hotel Shanghai
Royal Meridien Shanghai Hotel
Meridien Shanghai
Le Royal Meridien Marriot Shanghai
Conrad Shanghai Hotel
Conrad Shanghai Shanghai
Le Royal Meridien Shanghai
Conrad Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Conrad Shanghai?

Conrad Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad Shanghai?

As of 9 Dec 2025, prices found for a 1-night stay for 2 adults at Conrad Shanghai on 4 Jan 2026 start from AU$274.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Conrad Shanghai?

Yep, Conrad Shanghai has a free self car park. Onsite parking is limited.

Is there a spa on site at Conrad Shanghai?

Yep, there is an onsite spa at Conrad Shanghai. It has a hot tub, a steam room and a sauna. You'll enjoy services like body treatments.

Does Conrad Shanghai have a pool?

Conrad Shanghai has an indoor pool and a kids' pool.

What luxury perks are available at Conrad Shanghai?

Conrad Shanghai features a full-service spa, a 24-hour health club and an indoor pool.

What makes Conrad Shanghai a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Conrad Shanghai.

Is Conrad Shanghai family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Conrad Shanghai is a hit with families.

Does Conrad Shanghai serve breakfast?

Sure does, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Conrad Shanghai?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Conrad Shanghai?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Conrad Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Conrad Shanghai?

No, pets are not allowed.

Reviews

Conrad Shanghai Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 511 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

Reviews

10/10 Excellent

Bandar

Business traveller
Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Gabriel

Stayed 2 nights in Aug 2025

10/10 Excellent

Eva Yee Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was disappointed with my given room as it had many wear and tears, room wasn’t so clean. Not at all Conrad like. However I got an upgrade and my stay was perfect. Very helpful staff, especially Howard and Parsen at the concierge.
Stayed 3 nights in Aug 2025

4/10 Poor

Li

Disliked: Cleanliness, property conditions & facilities
Dirty!
Stayed 2 nights in Aug 2025

10/10 Excellent

ABDULAZIZ ABDULRAHMAN, MANAMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While we experienced a few disappointments with our rooms at check-in, Molly, the Guest Service Manager, was truly exceptional in the way she handled the situation. She listened attentively to our concerns, responded promptly to our needs, and treated us with genuine kindness throughout. Her professionalism and generosity, including upgrading our stay to make up for the discomfort, turned what began as a frustrating experience into a much more positive one. We greatly appreciated her attentive care and commitment to guest satisfaction.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Lijun

Stayed 1 night in Jul 2025

10/10 Excellent

YAN XUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 4 nights in Jul 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Sabrina

Stayed 1 night in Jun 2025

4/10 Poor

KiHo

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad layout of WC/Bathroom

Location is good. Steps away from Nanjing Road shopping street. However, the lobby is forever congested. It usually took us quite a bit of time for the DiDi to get in and out of the lobby area due to the congestion. Another down side is the layout of the room. The sink, WC and bathroom are all seperated. There is no privacy as you would need to come out after using the WC to use the sink to wash your hands. Then back into another room (bathroom) to take a shower. After shower, you would have to get dressed in the wet environment. It was quite inconvenient and there was no privacy. I stayed with my Dad in the room. I had to hang around at the lobby for a while in order to let him have the privacy to use the WC/bathroom.
Stayed 4 nights in Jul 2025

4/10 Poor

Joshua Alec

Rooms are
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was exactly what it looks like. Decent hotel in the tourist area. Near train so that’s convenient
Stayed 2 nights in Jul 2025

10/10 Excellent

khaled Nabil

Stayed 3 nights in Jun 2025

6/10 Okay

Hamad

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Hamad

Travelled with group
Liked: Cleanliness
Stayed 5 nights in Jun 2025

6/10 Okay

Irene

Travelled with family
The location of Conrad Shanghai is excellent—very convenient with shops nearby. However, the overall experience was disappointing. Check-in was delayed with poor communication, and I was wrongly told I hadn't paid. Despite advance notice, my back-to-back bookings were mishandled, and my daughter’s name was misspelled. The room wasn’t very clean, with mold in the bathroom and no place to hang clothes. Service and cleanliness fell short of what I expect from a Conrad property. I hope management takes this feedback seriously.
Stayed 2 nights in Jun 2025

4/10 Poor

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Really poor service especially room service and food quality not great either. No one answers the phone for room service so had to go down to reception and wait as staff numbers are not enough, just to order some food. In room ordering did not work either. Really not good enough standard for this hotel
Stayed 1 night in Jun 2025

6/10 Okay

Mia

Travelled with family
Liked: Cleanliness
The hotel felt a bit outdated. I’ve stayed in cleaner and nicer Conrads. It was a huge hotel so lots of people and foot traffic.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. A short walk down Nanjing Road to the Bund. Lots to see in the area and nothing is really far away by taxi/Didi. The food choices for breakfast and dinner were extensive. Great gym, steam room, and pool. The staff were really helpful. If you don’t speak Mandarin then just take your time explaining what you need. My room was compact but the view was amazing, and the bed was comfortable and spacious.
Stayed 2 nights in Jun 2025

10/10 Excellent

DU IL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay! Great location, great facilities and all the staff were incredibly friendly special thanks to staff name QUALIN !!! Overall, I highly recommend this hotel for your next travel and I know where we will be staying next time when we travel Shanghai again!
Stayed 2 nights in Jun 2025

4/10 Poor

Abdulaziz

Disliked: Property conditions & facilities

Abdulaziz

Average Hotel, Below my expectations
Stayed 5 nights in Jun 2025

10/10 Excellent

Jorge

Stayed 8 nights in May 2025