City Hotel Shanghai

3.5 star property
Hotel with 3 restaurants, walk to Jing'an Temple

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Photo gallery for City Hotel Shanghai

Indoor pool
Deluxe Room
3 restaurants, breakfast, lunch, dinner served; sushi
Reception
Deluxe Room | Bathroom
Reviews
7.6

Good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Your area essentials

Map
5-7 Shan Xi Road South, Shanghai, Shanghai, 200020
  • Popular LocationShanghai Exhibition Center2 min walk
  • Popular LocationFormer French Concession2 min walk
  • Popular LocationJing'an Temple6 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)30 min drive

Room options

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Executive Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Executive Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Shanghai

City Hotel Shanghai puts you in the heart of Shanghai, within just a 10-minute stroll of popular attractions like Jing'an Temple and West Nanjing Road. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .The restaurant, City Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to aerobics classes and yoga classes. Business amenities include meeting rooms, a business centre, and limo/town car service. Other amenities include free WiFi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of airport pick-up service. .Attractions within a 10-minute drive of this Jing'an hotel include People's Square and Xintiandi Style Shoppping Centre.

What's nearby

  • Shanghai Exhibition Center - 2 min walk
  • Former French Concession - 2 min walk
  • Jing'an Temple - 6 min walk
  • Shanghai Centre - 11 min walk
  • People's Square - 3 min drive

Getting around

  • South Shaanxi Road Station - 9 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 24 min drive

Restaurants

  • 植藤 - 2 min walk
  • Wagas - 2 min walk
  • 金玡居 - 7 min walk
  • 鱼羊老镇 - 2 min walk
  • 云餐厅 - 4 min walk

About this property

City Hotel Shanghai

Hotel with 3 restaurants, walk to Jing'an Temple
City Hotel Shanghai offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly City Hotel Shanghai. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Shanghai hotel.

  • 272 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1989
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
City Hotel Shanghai offers 272 accommodations with minibars and a safe. Televisions come with satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Languages

Chinese (Mandarin), English, Greek, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available for a fee: CNY 80 for adults and CNY 80 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • City Restaurant
  • Misato
  • Pinnacle Peak Steak House

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 26 floors
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 300 (for stays between 1 January and 31 December )

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 80 for adults and from CNY 80 for children
  • Fee for in-room wired Internet: CNY 60 per day (rates may vary)
  • Airport shuttle fee: CNY 600 per person
  • Rollaway bed fee: CNY 230 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

City Hotel Shanghai
City Shanghai
Shanghai City Hotel
City Hotel Shanghai Hotel
City Hotel Shanghai Shanghai
City Hotel Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at City Hotel Shanghai?

City Hotel Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at City Hotel Shanghai?

Yep, there is an onsite spa at City Hotel Shanghai.

Does City Hotel Shanghai have a pool?

City Hotel Shanghai has an indoor pool.

What luxury perks are available at City Hotel Shanghai?

City Hotel Shanghai features a full-service spa, an indoor pool and 3 restaurants.

What makes City Hotel Shanghai a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at City Hotel Shanghai.

Is City Hotel Shanghai family-friendly?

You bet! With amenities like laundry facilities and an indoor pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise City Hotel Shanghai is a hit with families.

Does City Hotel Shanghai serve breakfast?

Yep, buffet breakfast is on offer daily.

Is there a free airport shuttle available at City Hotel Shanghai?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at City Hotel Shanghai?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at City Hotel Shanghai?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at City Hotel Shanghai?

No, pets are not allowed.

City Hotel Shanghai Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 140 out of 827 reviews" "
Rating 8 - Good. 400 out of 827 reviews" "
Rating 6 - Okay. 213 out of 827 reviews" "
Rating 4 - Poor. 51 out of 827 reviews" "
Rating 2 - Terrible. 23 out of 827 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin Joseph Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For one night for sorting some family issues in Shanghai, it was okay. I did not like the distance from the nearest metro stop though.
Stayed 1 night in May 2021

2/10 Terrible

Laura

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful, won’t return.
Room smelled like smoke. Had to pay extra to use the swimming pool that’s advertised as part of the hotel which I think is outrageous to be frank. Bed was rock hard. Just not a nice hotel at all compared to others in Shanghai for the same price.
Stayed 1 night in Sep 2020

10/10 Excellent

LIMING

Stayed 4 nights in Dec 2019

8/10 Good

Yap, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location & friendly staff.
Stayed 2 nights in Nov 2019

6/10 Okay

Amitabh

Business traveller
Liked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

Lin, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access, good price, friendly staff.
Stayed 13 nights in Oct 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and good service
Very well located
Stayed 4 nights in Apr 2019

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and price
Very well located
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I originally booked this Hotel through Expedia as it ticked most of the boxes; free breakfast with room rate, swimming pool, fitness centre, and for the affordable room rate, not far from Metro stations: South Shaanxi Road (10 minutes) Huaihai Middle Road (7 mins) and Nanjing West Road (12 minutes) Pros: Nice location in a nice district of Shanghai with fashion shops, cafes, restaurants and craft beer bars plentiful. At least 3 metro stations on different lines in walking distance. Strong, Hot shower. Cons: Very disappointing buffet breakfast, not many choices, terrible coffee. If you want a real freshly ground espresso it's an extra 40 RMB! The beds are your typical Chinese rock-hard standard and do not cater for the feeble Western spine. Especially if you have chiropractic problems and not a side-sleeper. Something that the Hotel do not advertise is that if you want to use the pool and fitness center, they are not included in the standard room rate! it's actually 100 RMB extra to use the pool and fitness centre per use! They encourage you to upgrade to a deluxe room for 100 RMB extra per day for unlimited use if the pool and fitness center. Swimming caps in the pool are also mandatory! if you haven't brought your own, they will happily supply you one for an extra 100 RMB! Furnishing, cupboards, shelving and carpet in room is all dated and in dire need of renovation. I could go on, but when you only have a 1500 character limit!?
Stayed 11 nights in May 2019