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4.2 out of 5

"Location is great, but comes at a price. There was music I could hear past 1am (could even feel the vibration on the window), and I was on the 19th ... " More

By a verified traveller on Tue 28 May 2019

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Hotel Description

Central Hotel Shanghai puts you in the heart of Shanghai, steps from Nanjing Road Shopping District and within a 10-minute stroll of Yuyuan Bazaar. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

Cable TV, coffee/tea makers, and free newspapers are featured in all 312 soundproofed rooms. Minibars provide refreshments, and 24-hour room service makes dining in an option. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. Pillow menus, down comforters, and free bottled water are also available.

A day of pampering at One Fine SPA can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, Coffee Shop, is open for breakfast. Lobby Bar is the hotel's own lobby lounge, serving drinks along with brunch. Enjoy the gym and sauna as well as access to mini golf. A conference center, a business center, and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle.

Sights within a 15-minute walk of this Downtown Shanghai hotel include People's Square and Customs House.

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$115* Per night/room 1 Nov. - 2 Nov.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Central Hotel Shanghai ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Central Hotel Shanghai

Everyone (9)
5 out of 5
Location is great, but comes at a price. There was music I could hear past 1am (could even feel the vibration on the window), and I was on the 19th floor too. I have no idea where the music was coming from, but clearly from outside somewhere (not within the hotel I don't think). Also, if you plan to sleep in, it can be noisy by 9am as well. Had one small issue while staying there, and they were so quick to remedy it. The service is great. Checking in was a bit slow though.

Posted by on 28 May 2019

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5 out of 5
I found the hotel and staff excellent, I would certainly recommend your hotel to others. Great value, nice to visit a 4 star hotel behaving like a 5 star hotel!!

Posted by , from New Zealand on 29 Jul. 2018

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4 out of 5

Very central

Amazing time I had visiting departments stores with a friend I would like to have more time with in the area so much I didn’t see Maybe I will visit again

Posted by , from australia on 8 Jun. 2018

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4 out of 5

Very convenient location

Great rooms. They look nice, are clean and large. 1 minute from Exit 4 on Line 2, Nanjing Rd East. Don't be put off by their English skills. They can sound very direct but they are speaking a second language. I asked for a second room key and I was told very sternly, 'Do NOT lose"! then a smile. The front door staff, even in the freezing cold, are amazing. Always smiling and very happy to help. I went back this year because it was great value. I will definitely stay again next year. Remember, Google only works via a VPN, so the free wifi which is great, will block your access to google. Make sure you have another browser available.

Posted by on 12 Mar. 2018

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5 out of 5

A great hotel!

Pros: It's location. Spacious room, nice decor. Had everything we expected and needed.
Cons: Two (little) gripes 1. the air conditioning didn't cool the room enough on warm days 2. the bed mattresses are quite hard (but they always are in Asia
Location: The best location! Lots of do nearby!!
We are a Kiwi/NZ couple who decided randomly to spend a week in Shanghai. After pouring over the hundreds/thousands of hotels in Shanghai and many reviews - and prices - I settled on Central Hotel. Why? It was the best rated hotel that was most conveniently located at the best price that I could find. Overall, we were very happy with our choice!! It is EXCELLENTLY located - we walked to the Bund and river cruise, to People's Square (with Shanghai museum and the urban development museum etc), to Nanjing Road right opposite, and the East Nanjing Rd Metro station is one block away. We Metroed to the Science & Technology station to shopping at the 'fake market', and from/to Pudong airport when we arrived/departed. The Metro is so cheap and actually quite easy to use once you know how to get the machines to be in English. The hotel itself is lovely. I've stayed in hotels at many cosmopolitan cities around the world and this hotel stacks up just fine. The staff spoke English quite well - we had no problems there. We generally found staff to be helpful and courteous. We didn't eat at the hotel so can't comment on the food. There are PLENTY of places to eat in nearby areas. We ate like/with locals :-) Overall, we'd recommend this hotel to others, and if we return to Shanghai we'd stay here again.

Posted by , from Wellington, New Zealand on 14 Nov. 2017

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2 out of 5

Did not find staff very helpful

Communication with hotel staff a big problem International hotels need to accomodate all customers not just Chinese

Posted by , from melbourne on 25 Jun. 2017

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5 out of 5

Nice hotel, central location

A friend recommended a much dearer hotel not far from this one, but we chose to stay here as we were only passing through and staying over night. We're really happy that we did. The hotel was great and the location is fantastic, nice and central to everything. We will definitely stay here when we return in September.

Posted by , from Melbourne, Australia on 14 May 2017

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4 out of 5

Nice hotel close to main shopping centre.

Location: 5mins walk to main shopping area ,night life ,amazing lights.
We had pre booked and paid for 2 nights acom, unfortunatley we were delayed for first night. We telephoned to inform them ,upon arrival we told our accom was cancelled, not impressed ! We had to pay again.

Posted by , from West Aus on 22 Apr. 2017

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4 out of 5

Close to everything

Comfortable and safe. Temperatureof cental heating is too high, making room too dry.

Posted by , from Sydney on 5 Jan. 2017

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4 out of 5

Good location

The hotel over looked a busy square that had lots of events going on. I stayed on the12th floor and the view was excellent. The hotel staff were friendly and very helpful. The room was really nicely decorated and very quiet. It was a 15 minute walk to the pudong river to view the city scape and evening laser light show. There are Lots of shops and food houses within walking distance of the hotel. Early morings I spent watching the locals doing tai chi in the square. I enjoyed my stay at the hotel. I would be wary of the taxis that wait outside the hotel as the rundown taxi that took me to the airport cost me three times the cost of limo that brought me from the airport to the hotel and would recommend a traveller check prices and options well ahead of leaving forvthe airport.

Posted by , from new zealand on 21 Aug. 2016

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Property Features

Central Hotel Shanghai offers its guests a full-service spa, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Central Hotel Shanghai. An airport shuttle (available 24 hours) is available for a fee. This 4-star Shanghai hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 27 levels
  • 3 dining venues
  • Built in 1999
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Miniature golf on site
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


  • Train station: Shanghai Railway Station (5.1 km / 3.1 mi)
  • Metro station: East Nanjing Road Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Central Hotel Shanghai offers 312 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer available
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Coffee Shop - This buffet restaurant serves breakfast only.

Shanghai Restaurant - This restaurant serves lunch and dinner.

Lobby Bar - This lobby lounge serves brunch only.

Banquet Hall - This restaurant serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Central Hotel Shanghai


Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals not allowed
  • Cash or credit card deposit required
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 113 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Central Hotel Shanghai
  • Hotel Shanghai Central
  • Shanghai Central Hotel
  • Central Shanghai
  • Central Hotel Shanghai Hotel
  • Central Hotel Shanghai Shanghai
  • Central Hotel Shanghai Hotel Shanghai

You should know

  • Central Hotel Shanghai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.