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ANDAZ XINTIANDI, SHANGHAI, BY HYATT

4.5 star property
Luxury hotel connected to a shopping centre in Shanghai with 2 restaurants

Photo gallery for ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Exterior
Meeting facility
Andaz Attic Suite
Terrace/patio
Premium bedding, in-room safe, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Housekeeping
  • Breakfast available
The current price is AU$295
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
88 Songshan Road, Shanghai, Shanghai, 200021
  • Xintiandi Style Shopping Centre
    ‪4 min walk‬
  • People's Square
    ‪11 min walk‬
  • Nanjing Road Shopping District
    ‪2 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪15 min drive‬

Room options

View all photos for 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

1 King Bed

7.0 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Designer toiletries
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Xintiandi View

Premium bedding, in-room safe, desk, soundproofing

1 King Bed with Xintiandi View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Designer toiletries
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

2 Twin Beds

2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Designer toiletries
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andaz Loft Suite

Andaz Loft Suite

Andaz Loft Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 41 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Attic Suite

Andaz Attic Suite

Andaz Attic Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Private bathroom
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe

1 King Bed Deluxe

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Designer toiletries
  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Corner

1 King Bed Corner

1 King Bed Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Designer toiletries
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Andaz Suite

Andaz Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Shanghai

ANDAZ XINTIANDI, SHANGHAI, BY HYATT puts you in the heart of Shanghai, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Xintiandi Style Shopping Centre and People's Square. Highlights at this luxury hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .Enjoy the indoor swimming pool and 24-hour gym. Business amenities include a meeting room, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4.5-property class Downtown Shanghai hotel include Yu Garden and Nanjing Road Shopping District.

What's nearby

  • Xintiandi Style Shopping Centre - 4 min walk - 0.4 km
  • People's Square - 11 min walk - 0.9 km
  • Nanjing Road Shopping District - 2 min drive - 1.9 km
  • The Bund - 3 min drive - 2.5 km
  • Yu Garden - 3 min drive - 2.2 km

Getting around

  • Laoximen Station - 5 min walk
  • Shanghai South Railway Station - 12 min drive
  • Hongqiao International Airport (SHA) - 31 min drive

Restaurants

  • ‪醉樂 YAKITORI & GRILLS - ‬1 min walk
  • ‪东来顺 - ‬1 min walk
  • ‪羅港園 LAW KONG YUEN - ‬1 min walk
  • ‪荷风细雨 - ‬1 min walk
  • ‪吉士·星座 jishi constellation - ‬1 min walk

About this property

ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Luxury hotel connected to a shopping centre in Shanghai with 2 restaurants
ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury ANDAZ XINTIANDI, SHANGHAI, BY HYATT. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Shanghai hotel is smoke free.

  • 307 guestrooms or units
  • 28 levels
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers for purchase
  • Lift
  • No smoking on site
ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers 307 accommodations with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Similar properties

Exterior

The Langham, Shanghai, Xintiandi

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,005 reviews
The price is AU$307
includes taxes & fees
28 Sept - 29 Sept
The Langham, Shanghai, Xintiandi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; CNY 274 per person
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (99 centimetre wide)

More

  • 28 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • DVD player
  • DVR
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 233 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 274 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Rollaway bed fee: CNY 233 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Andaz Hotel Shanghai Xintiandi
Andaz Shanghai Xintiandi
Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai concept Hyatt Hotel
Andaz Xintiandi Shanghai concept Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel
Andaz Xintiandi Shanghai a concept by Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Shanghai
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel Shanghai

Frequently asked questions

What is the cancellation policy at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at ANDAZ XINTIANDI, SHANGHAI, BY HYATT on 28 Sept 2025 start from AU$294.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

Yep, ANDAZ XINTIANDI, SHANGHAI, BY HYATT has a free self car park.

Is there a spa on site at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

Yep, there is an onsite spa at ANDAZ XINTIANDI, SHANGHAI, BY HYATT.

Does ANDAZ XINTIANDI, SHANGHAI, BY HYATT have a pool?

ANDAZ XINTIANDI, SHANGHAI, BY HYATT has an indoor pool.

What luxury perks are available at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

ANDAZ XINTIANDI, SHANGHAI, BY HYATT features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes ANDAZ XINTIANDI, SHANGHAI, BY HYATT a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at ANDAZ XINTIANDI, SHANGHAI, BY HYATT.

Is ANDAZ XINTIANDI, SHANGHAI, BY HYATT family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that ANDAZ XINTIANDI, SHANGHAI, BY HYATT is a hit with families.

Does ANDAZ XINTIANDI, SHANGHAI, BY HYATT serve breakfast?

Sure does, buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 11 AM.

Is there a free airport shuttle available at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

Yep, ANDAZ XINTIANDI, SHANGHAI, BY HYATT has 2 restaurants.

What time are check-in & check-out at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

No, pets and service animals are not allowed.

ANDAZ XINTIANDI, SHANGHAI, BY HYATT Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 297 out of 494 reviews
Rating 8 - Good. 149 out of 494 reviews
Rating 6 - Okay. 30 out of 494 reviews
Rating 4 - Poor. 8 out of 494 reviews
Rating 2 - Terrible. 10 out of 494 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Heather

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had pre-paid so they did not have a deposit to hold for incidental purchases. They did not want us to leave our card and asked us to pay for everything as we completed it. Sent out for laundry and it never came back. Had to call the desk to search for it, and was told that since we did not have a deposit we had to pay first before receiving our laundry. There was no message sent to us regarding the fact they were holding our laundry. We had to go and find it. Same ordeal when buying breakfast/drinks etc.. it was not a normal Shanghai hotel experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aoi

Liked: Cleanliness, amenities, property conditions & facilities
Good food, good service.
Stayed 4 nights in May 2025

10/10 Excellent

JASON

Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible experience

Got the top hotel room. Best service ever, specially the staff in reception and the staff in the bar. Truly impressed. Kind, servicial and Proffesional. There is a robot that delivers stuff to your door and calls you by phone to open the door! The only little thing was that the hotel staff that is standing in the door doesn’t say hello back or watch at you when passing which was a bit odd every time I joined and I said hello, perhaps a cultural difference Anyway everyone else and everything else was incredible and I’ll come back every time I visit Shanghai
Stayed 1 night in Apr 2025

8/10 Good

Emir

Travelled with family
Liked: Cleanliness, staff & service
Xxxx
Stayed 3 nights in Apr 2025

10/10 Excellent

George, New Windsor

Stayed 2 nights in Apr 2025

10/10 Excellent

ka-yip Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is in the middle of city and easy to go anywhere. Just the external wall looks a bit old.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

8/10 Good

Yew Meng

Liked: Cleanliness, staff & service
The location was good. But the hotel room is a bit old and the bed is too soft.
Stayed 9 nights in Dec 2024

4/10 Poor

Pei, Melbourne

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not like 5 star hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the side of the hotel where my room was there was a construction site which created noise in the room from 6am through to 10pm. This was minimal and after the second day I dint really notice the the noise so much.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

alissar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and easy to hangout!
Stayed 2 nights in Oct 2024

10/10 Excellent

Alessandro

Stayed 3 nights in Sep 2024

6/10 Okay

Kristian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was cool, and the room very comfortable. House cleaning was very slow - didn't happen until very late afternoon. Restaurant options were too limited - either very high end or not many options.
Stayed 2 nights in Sep 2024

8/10 Good

yijia, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is actually great, but there is a massive construction site in the back and it is very noisy. So make sure that you get the Xintiandi view side.
Stayed 3 nights in Aug 2024

2/10 Terrible

chuqian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel.

Very nice hotel. Well designed. Highly technological and well located .
Stayed 1 night in Jul 2024

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, first rate service all round
Stayed 6 nights in Mar 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024