Fishing Resorts & Hotels in Seville

The hotel itself was great and we enjoyed our room. Some of the concierge staff wasn’t as great, unfortunately. When we checked in they didn’t ask us to pay, gave us our room keycards and sent us on our way. We assumed we’d pay at check out, like we’ve done other places in the past. When we left to walk around a bit and came back our room cards didn’t work, so I went reception and told them. They said it was because we hadn’t paid yet, something they didn’t ask us to do at check in. We had all our critical prescription medication, passports, etc, in our room as well. Instead of calling our room right away and informing me that they forgot to ask me to pay up front, they fully locked us out of the room. They even saw us leave for our walk and didn’t inform me then! We got our keycards after I paid, so that was done. On the second morning of our stay, we went out again to explore and came back to inactive keycards again. I went to reception to tell them, the woman checked and inferred that the new keycards were activated for only two nights instead of three. We got another set of cards. To me this staff experience is unacceptable as a visitor. I’m sure it doesn’t happen often but it shouldn’t happen at all as it can ruin a first impression and sour the overall stay. I will say that the rest of the staff was great.

Room was very unique as was the entire property. Staff very friendly and helpful. Walkable to many local sites. I would recommend this establishment to anyone.

It is a traditional hotel as it has the "Hotel scent". It feels luxurious. I had a spacious room and it was very well-airconditioned. The bed was bigger than a king size bed which was a surprise. I used the gym and it has the essential equipment. I tried to go to the pool but it was really busy. Overall, I had a great stay in this hotel.