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Mercure Swansea Hotel

4.0 star property

Photo gallery for Mercure Swansea Hotel

Daily buffet breakfast for a fee
Exterior
Property entrance
Point of interest
Classic Room, 1 Double Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
The current price is AU$117
includes taxes & fees
15 May - 16 May

Explore the area

View map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Place, Celtic Trail
    ‪2 min walk‬
  • Place, Grosnez Castle
    ‪2 min drive‬
  • Place, Swansea Beach
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪75 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Double Bed

8.4 out of 10
Very good
(44 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

7.4 out of 10
Good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Swansea

At Mercure Swansea Hotel you'll be 2.6 km (1.6 mi) from Swansea.com Stadium and 4.1 km (2.6 mi) from St. Joseph's Cathedral. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The brasserie, The Brasserie, is open for breakfast and dinner. 4564 square feet (424 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute drive of this 4-property class Llansamlet hotel include Dylan Thomas Centre and Swansea Beach.

What's nearby

  • Celtic Trail - 2 min walk - 0.2 km
  • Grosnez Castle - 2 min drive - 1.7 km
  • Swansea.com Stadium - 5 min drive - 4.7 km
  • Swansea Beach - 13 min drive - 9.4 km
  • Swansea Marina - 13 min drive - 7.4 km

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Morriston Kebab House - ‬3 min drive
  • ‪Tim Hortons - ‬11 min walk
  • ‪Domino's Pizza - ‬4 min drive
  • ‪Colliers Arms - ‬19 min walk
  • ‪Roma Fish Bar - ‬3 min drive

About this property

Mercure Swansea Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4564 square feet (424 square metres) and includes conference space. The business-friendly Mercure Swansea Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Swansea hotel is smoke free.

  • 119 guestrooms or units
  • Conference rooms
  • 4564 sq ft of conference space
  • 424 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Swansea Hotel offers 119 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
ibis Swansea
St. Thomas
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,000 reviews
The price is AU$86
includes taxes & fees
7 June - 8 June
ibis Swansea

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Swansea

Mercure Hotel Swansea

Mercure Swansea

Mercure Swansea Hotel

Swansea Mercure

Swansea Mercure Hotel

Mercure Swansea Hotel Swansea

Mercure Swansea Wales

Ramada Swansea

Mercure Swansea Hotel Hotel

Mercure Swansea Hotel Swansea

Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

What is the cancellation policy at Mercure Swansea Hotel?

Mercure Swansea Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Swansea Hotel?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Mercure Swansea Hotel on 15 May 2026 start from AU$117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Swansea Hotel?

Yep, Mercure Swansea Hotel has a free self car park.

Are there any beaches close to Mercure Swansea Hotel?

The closest beach to Mercure Swansea Hotel is Swansea Beach (6.5 km).

Is Mercure Swansea Hotel family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mercure Swansea Hotel is a hit with families.

Does Mercure Swansea Hotel serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 7:00 AM and 9:30 AM and weekends from 8:00 AM to noon.

Is there a free airport shuttle available at Mercure Swansea Hotel?

No, Mercure Swansea Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Swansea Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Mercure Swansea Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Swansea Hotel?

Furry friends are welcome at Mercure Swansea Hotel, with food and water bowls on offer.

Mercure Swansea Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 352 out of 1004 reviews
Rating 8 - Good. 401 out of 1004 reviews
Rating 6 - Okay. 163 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Dominic

Business traveller
Liked: Staff & service
Staff were very friendly and hotel was located in a quiet place but the problem was my bed was so uncomfortable, the mattress had collapsed and needed turning or rotating asked twice but they did nothing, wasn’t bothered at all. So as of this I don’t sleep for very long and will never return as obviously they don’t listen to the guests and help them with the requests.
Stayed 8 nights in Feb 2026

10/10 Excellent

keith

Stayed 1 night in Feb 2026

10/10 Excellent

Callum, Sheffield

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2026

10/10 Excellent

Byung Ki

Stayed 1 night in Feb 2026

10/10 Excellent

Byung Ki

Stayed 1 night in Feb 2026

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel staff was very courteous and helpful My room would not heat up and was very chilly
Stayed 1 night in Jan 2026

6/10 Okay

Kichan

Stayed 2 nights in Jan 2026

10/10 Excellent

Hannah

Stayed 1 night in Jan 2026

10/10 Excellent

Mr Terence J

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Polite and helpful staff. Room was lovely and clean.
Stayed 1 night in Jan 2026

6/10 Okay

Laurence

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Freshly cooked breakfast and reasonable. Rooms and corridors in dire need of revamp. TV not working, iron was unreliable, seriously cracked hand basin. For the price all around the stay was functional.
Stayed 1 night in Jan 2026

8/10 Good

Samuel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Great Breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Maurizio

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms, great parking, normal standard UK Breakfast. Great for One Night
Stayed 1 night in Dec 2025

2/10 Terrible

Kerry

Disliked: Cleanliness, property conditions & facilities, room comfort
Genuinely dreadful, checked out after one night. Bath had a dirty rim around it, cracks in the sink and the walls, what appeared to be bogies smeared on the wall by the sink. No way to control the temperature in the room except a plastic fan, noisy and uncomfortable, key card worker only intermittently, shower leaked and sprayed across the room. When I returned to my room the whole corridor stank of cannabis. Genuinely one of the worst experiences I have ever had in a hotel, I would advise anyone to avoid this place. It looks like an open prison.
Stayed 2 nights in Jan 2026

10/10 Excellent

SHELLEY

Liked: Cleanliness, staff & service, amenities
Clean room easy checknin ams check put fabulous beds
Stayed 1 night in Dec 2025

8/10 Good

Roy

Stayed 1 night in Dec 2025

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Polite staff and clean room ideal for what we wanted for the night
Stayed 1 night in Dec 2025

6/10 Okay

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

sadegh

Stayed 3 nights in Dec 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities
Lovely welcome after a tortuous 7 hour journey but a disappointing room. TV didn't work and bathroom fan was soooo noisy. Niall was quick to respond though and smoothed the way. Thank you.
Stayed 1 night in Dec 2025

6/10 Okay

Kel

I did say to hotel it was a special 60th birthday and nothing was really organised at the room
Stayed 1 night in Dec 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Shelagh

Liked: Cleanliness, staff & service, amenities
Clean room lovely staff
Stayed 1 night in Dec 2025

10/10 Excellent

Zaky

Stayed 1 night in Dec 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speedy check in by a friendly receptionist who was helpful and polite. Nice size room and good friendly service throughout. Clean and comfortable.
Stayed 1 night in Dec 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were really pleasant and courteous. Breakfast was excellent
Stayed 1 night in Nov 2025