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KOKO HOTEL Sendai Station West

Property class: 3.5

Photo gallery for KOKO HOTEL Sendai Station West

A buffet with various food items and serving utensils.
The entrance of the Koko Hotel with a glass facade and potted plants at the entrance.
A spacious lobby with a modern design, featuring a central seating area, a vending machine, and a reception desk.
A modern hotel lobby with a wooden reception desk, a red seating area, and a visible elevator.
A modern room with a glass door leading to an outdoor patio. Inside, there is a wooden table with two chairs, a floor lamp, and a small potted plant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
The current price is AU$66
16 Aug - 17 Aug

Explore the area

View map
3-chome-8-27 Chuo Aoba Ward, Sendai, Miyagi, 980-0021
  • Place, Sendai Ginza Street
    ‪1 min walk‬
  • Place, Asaichi Morning Market
    ‪1 min walk‬
  • Place, Sunmall Ichibancho
    ‪5 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a window with curtains, a bedside table with a lamp, and a painting on the wall.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Semi-double Room

A hotel room with a bed, desk, chair, and a window with blinds.

Standard Semi-double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, desk, chair, and a window with a view.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Semi-Double Room, Non-Smoking

A hotel room with a bed, desk, chair, and a window with blinds.

Standard Semi-Double Room, Non-Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non-Smoking

A hotel room with a large bed, a desk, a chair, a television, and a window with blinds.

Standard Double Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non-Smoking

A hotel room with two beds, a desk with a chair, a telephone, and a window with curtains.

Standard Twin Room, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

About the area

Sendai

At KOKO HOTEL Sendai Station West you'll be within steps of Sendai Ginza Street and Asaichi Morning Market. Highlights at this hotel include in-room free WiFi and fireplaces. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include luggage storage, a lift and a vending machine. .In proximity to this 3.5-property class Downtown Sendai hotel you'll find Sekisui Heim Super Arena.

What's nearby

  • Sendai Ginza Street - 1 min walk - 0.2 km
  • Asaichi Morning Market - 1 min walk - 0.2 km
  • Sunmall Ichibancho - 5 min walk - 0.4 km
  • Nishikicho Park - 9 min walk - 0.8 km
  • Sendai Anpanman Children's Museum & Mall - 15 min walk - 1.3 km

Getting around

  • Sendai Station - 2 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai (SDJ) - 35 min drive

Restaurants

  • ‪そばの神田 東一屋 南町通り店 - ‬2 min walk
  • ‪味の牛たん 喜助 - ‬2 min walk
  • ‪斎藤惣菜店 ころっけや - ‬2 min walk
  • ‪CRAFT BEER MARKET 仙台駅前店 - ‬1 min walk
  • ‪炭焼きジュッコ シマウマ酒店 - ‬2 min walk

About this property

KOKO HOTEL Sendai Station West

KOKO HOTEL Sendai Station West offers its guests a vending machine, multilingual staff, and a lift. Public spaces have free WiFi.

This 3.5-star Sendai hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 9 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
KOKO HOTEL Sendai Station West offers 170 air-conditioned accommodations with fireplaces and complimentary slippers. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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The price is AU$50
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Koko Sendai West Sendai
KOKO HOTEL Sendai Station West Hotel
KOKO HOTEL Sendai Station West Sendai
KOKO HOTEL Sendai Station West Hotel Sendai

Frequently asked questions

What is the cancellation policy at KOKO HOTEL Sendai Station West?

KOKO HOTEL Sendai Station West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at KOKO HOTEL Sendai Station West?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at KOKO HOTEL Sendai Station West on 16 Aug 2026 start from AU$66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at KOKO HOTEL Sendai Station West?

No, KOKO HOTEL Sendai Station West does not offer an airport shuttle service.

What time are check-in & check-out at KOKO HOTEL Sendai Station West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at KOKO HOTEL Sendai Station West?

No, pets are not allowed.

KOKO HOTEL Sendai Station West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 208 reviews
Rating 8 - Good. 74 out of 208 reviews
Rating 6 - Okay. 25 out of 208 reviews
Rating 4 - Poor. 7 out of 208 reviews
Rating 2 - Terrible. 3 out of 208 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Lok Shun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and location is very convenient. Zero distance for car rental. and walking distance to station and shopping street.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Yu-Sheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2024
Verified review

8/10 Good

HARUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to go to drink.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jui-chang

Liked: Cleanliness, staff & service, amenities
Room is very very clean. Great location, very close to Sendai station. Easy access to 仙台朝市 and 商店街. Breakfast was the most imppressive. Will stay again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and provided excellent dining recommendations
Stayed 1 night in May 2024
Verified review

10/10 Excellent

MINGXIANG

Liked: Staff & service, amenities, property conditions & facilities
good for stay & safe.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near JR & subway station ,clear room and great breakfast
Stayed 2 nights in May 2024
Verified review

8/10 Good

Aye

Liked: Cleanliness, amenities, property conditions & facilities
Overall is Nice but noisy
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near station,very convenient
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to base your exploration of the city. Very nice.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms at good location

Conveniently located near the JR station. The rooms were clean and relatively spacious. We were also allowed to store our luggages overnight without charge.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Francisdon Dexter

Liked: Cleanliness, amenities, property conditions & facilities
Able to obtain assistance with my request.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Did the trick for our nights stay. We appreciated the last minute help with our luggage.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

JiHwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Clean! Safe! Beautiful! Super amazing and kind staff!
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I liked it!

Felt like a nice hotel, with the room in a pretty modern style and fresh. Breakfast was good and a location close to the train station. Can't think of anything to complain about and I could see myself coming here again if I'm going back to Sendai in the future.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Nanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for sightseeing with easy access to trains and buses. Typical small room hard pillow luckily brought our own, bed was comfortable. Lots of eating places around, we went to Saizeriya next to Mos Burger it was cheap and cheerful but very busy only 5 minutes walk from hotel. Breakfast was a bit disappointing as it was only luck warm at best
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location with reasonable price

Location is very good. Only 5 mins walk from the West exit. Quite easy access to walking street and restaurants. Breakfast is fine. There ‘re few convenient stores around the hotel. Amenities are more than expected especially facial products. Staff is nice and friendly.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, amenities
Room too small.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Very close to Sendai Station (5 mins walk). Staff are very helpful. Rooms extremely clean. Comfortable beds. Bathrooms very good. Only criticism was that I was given a smoking room.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Maxwell Chun Sum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looks new and clean, while the bathroom looks a bit old. There are enough space for luggage.
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Koko hotel is relatively close to Sendai station, and more or less in the heart of the city. The room was quite large for the price, and the breakfast buffet was a great value. Given how the hotel is in the thick of things, it's really easy to find just about anything you could need right outside of the door; shopping streets, department stores, and public transit are all around but if the denseness of the city gets to be too much, there are also less densely populated places to shop just a couple of stops away via train. The Koko Hotel is also within walking distance of the Sendai City Museum and the ruins of Hanmaru Castle, which are fantastic places to visit in general. I love the city of Sendai, and I really enjoyed my time in the Koko Hotel. I would absolutely stay here again.
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Cheuk Nam

Disliked: Cleanliness, amenities, property conditions & facilities
Very small room with unreasonable price; the room does not even have air conditioner
Stayed 1 night in Nov 2025
Verified review

8/10 Good

MASAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からも近く清潔なホテルです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Kiyomi

Liked: Cleanliness, property conditions & facilities
駅近で便利でした〜
Stayed 1 night in Apr 2026