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5.0 out of 5

"We moved to the The Westin after checking into another hotel in Sendai and realising we had made a big mistake! The Westin is simply stunning. The ro ... " More

By a verified traveller on Thu 04 Jan 2018

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Hotel Description

A luxury stay in the heart of Sendai awaits you at The Westin Sendai. You'll be 0.8 km (0.5 mi) from Tohoku University and 1.9 km (1.2 mi) from Sendai International Center. Highlights at this hotel include 2 restaurants, a 24-hour fitness center, and a bar/lounge.

You can enjoy flat-screen TVs with satellite channels, and all 292 rooms feature free WiFi, separate bathtubs and showers, and espresso makers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Down comforters invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. Free newspapers, free bottled water, and safes are also available.

A day of pampering can include facials and mani/pedis. The restaurant, Symphoney, is open for breakfast, lunch, and dinner. HORIZON is the hotel's own bar, serving drinks along with light fare. 6459 square feet (600 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:00 AM. There's also the convenience of self parking.

With a stay at this 4.5-star Aoba Ward hotel, you'll be 14.6 km (9.1 mi) from Sekisui Heim Super Arena.

Room, 1 King Bed (Moderate King, Guest Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$215* Per night/room 26 Feb. - 27 Feb.

Deluxe Room (Club Twin, Executive Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Club Room, Executive Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room (Club Twin, Executive Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Premier Room, 2 Double Beds (Twin, Guest Room)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Twin, Guest Room)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

The Westin Sendai ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Sendai

Everyone (1)
5 out of 5

Perfect location for exploring Sendai

We moved to the The Westin after checking into another hotel in Sendai and realising we had made a big mistake! The Westin is simply stunning. The room was well appointed with every luxury you can imagine. The BEST bath and bathroom ever! The views are breathtaking. I think it's the highest building in Sendai (I could be wrong!?) so we could see all the way to the snow capped mountains from our bed and for breakfast each morning. I highly recommend the buffet breakfast. It has every taste covered allowing 'western style' breakfast needs to be met as equally as asian style (soups, fish etc). Our 8 year old was most impressed with the selection and she is a very fussy eater. Location wise The Westin is a great base for exploring Sendai. Everything you need is within walking distance. Shopping, food, laundry facilities, entertainment etc. You will not be disappointed with The Westin!

Posted by , from South Australia on 4 Jan. 2018

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 6459 square feet (600 square meters) and includes conference space. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury The Westin Sendai. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Sendai hotel.

  • 1 building
  • 292 guestrooms or units
  • 37 levels
  • 2 dining venues
  • 6459 sq ft of conference space
  • 600 sq m of conference space
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Sendai (SDJ) (25 km / 15.5 mi)
  • Train station: Sendai Aoba-dori Station (0.8 km / 0.5 mi)
  • Metro station: Itsutsu-Bashi Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Sendai offers 292 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Electric kettle
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.

Symphoney - This restaurant serves breakfast, lunch, and dinner.

Ichimuan - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

HORIZON - This bar serves light fare only. Happy hour is offered.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Facial treatments

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 20


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 25.0 per day.
  • Free cribs (infant beds)!


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • Number of children who can stay for free – 2


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3025 for adults and JPY 1513 for children (approximately)
  • Self parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sendai Westin
  • Westin Hotel Sendai
  • Westin Sendai
  • Westin Sendai Hotel
  • The Westin Sendai Hotel
  • The Westin Sendai Sendai
  • The Westin Sendai Hotel Sendai

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.