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Hotel JAL City Sendai

Property class: 3

Photo gallery for Hotel JAL City Sendai

A high-rise hotel with multiple floors, a well-lit entrance, and a parking sign.
A spacious lobby with a sofa, ottoman, and a table.
A bar with a long counter and multiple bottles, large windows with a city view, and two chairs in the foreground.
A modern lobby with sofas, a coffee table, and a chandelier.
A buffet table with various food items and utensils.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$103
27 Sept - 28 Sept

Explore the area

View map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013
  • Place, Nishikicho Park
    ‪8 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪9 min walk‬
  • Place, Asaichi Morning Market
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a TV, a desk, and a window with blinds.

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Semi-double Room, Non Smoking

A hotel room with a bed, a TV, a desk, and a window with blinds.

Semi-double Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Large Single Bed
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a TV, a small table, and a window with blinds.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Twin Room with Extra bed, Non Smoking

A hotel room with two beds, a TV, a small table, and a window with blinds.

Standard Twin Room with Extra bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed
  • Free wired internet

View all photos for Single Room for Women Only 17 ㎡

A hotel room with a bed, bedside table, and a TV.

Single Room for Women Only 17 ㎡

  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Single Room, Non-smoking (17 ㎡)

A hotel room with a bed, a desk, a chair, and a television.

Standard Single Room, Non-smoking (17 ㎡)

  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Single Room, Smoking (17 ㎡)

A hotel room with a bed, a desk, a chair, and a television.

Standard Single Room, Smoking (17 ㎡)

  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

About the area

Sendai

Hotel JAL City Sendai places you steps from AER Observation Terrace and within a short 5-minute stroll of Aoba-dori Avenue. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, JOLIE, is open for breakfast, lunch and dinner. J-Lounge is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .In proximity to this 3-property class Downtown Sendai hotel you'll find Sekisui Heim Super Arena.

What's nearby

  • Sendai City Tourist Information Center - 5 min walk - 0.4 km
  • Jozenji-dori Avenue - 6 min walk - 0.6 km
  • Nishikicho Park - 8 min walk - 0.7 km
  • Sendai Anpanman Children's Museum & Mall - 9 min walk - 0.8 km
  • Asaichi Morning Market - 9 min walk - 0.8 km

Getting around

  • Sendai Station - 5 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai (SDJ) - 38 min drive

Restaurants

  • ‪ホシヤマ珈琲店 - ‬2 min walk
  • ‪口福吉祥 囍龍 - ‬3 min walk
  • ‪牛たん炭焼利久西口本店 - ‬3 min walk
  • Jolie
  • ‪夕焼け麦酒園 - ‬1 min walk

About this property

Hotel JAL City Sendai

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. Hotel JAL City Sendai also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Sendai hotel.

  • 238 guestrooms or units
  • 14 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel JAL City Sendai offers 238 accommodations with complimentary bottles of water and complimentary slippers. Beds feature down duvets and premium bedding. This Sendai hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • J-Lounge
  • JOLIE

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1100 for children
  • Self-parking fee: JPY 1500.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Frequently asked questions

What is the cancellation policy at Hotel JAL City Sendai?

Hotel JAL City Sendai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel JAL City Sendai?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Sendai on 27 Sept 2026 start from AU$103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel JAL City Sendai?

Yep, Hotel JAL City Sendai has a self car park for JPY 1500.00 per day. A self car park is also available, for a fee.

What makes Hotel JAL City Sendai a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel JAL City Sendai.

Does Hotel JAL City Sendai serve breakfast?

You bet, buffet breakfast is on offer on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel JAL City Sendai?

No, Hotel JAL City Sendai does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel JAL City Sendai?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel JAL City Sendai?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel JAL City Sendai?

No, only service animals are allowed.

Hotel JAL City Sendai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 339 out of 822 reviews
Rating 8 - Good. 349 out of 822 reviews
Rating 6 - Okay. 95 out of 822 reviews
Rating 4 - Poor. 27 out of 822 reviews
Rating 2 - Terrible. 12 out of 822 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went as a solo traveller with little Japanese language skills and found it a pleasant stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel and it was spacious for two people, everything was clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy, breakfast was good too.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly, helpful staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The location to the train station was excellent. We stayed only one night and the hotel served our needs.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Jei woo

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

CHUI YUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and just next to the station.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 8 nights in Jun 2025
Verified review

8/10 Good

Ge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
That was good.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Akira Kikuchi

location from Sendai Station.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Super friendly and helpful staff. Great breakfast.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Rajaram Reddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are very nice and the breakfast service is good. The hotel is very conveniently located close to the Bullet train station. Parking is a little expensive.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

FUWEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Obara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Miyuki

No complains however, comparing with latest new hotels the facility is a bit dated.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness
The place was quite convenient maybe a 7 to 10 minute walk from Sendai Station. But the bathroom was covered in mold on the wall ceiling and floor. We only stayed one night and we didn’t see it till later that evening so there wasn’t much we could do about it, but I did let the front desk man know When we left.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Akira Kikuchi

Bath room hook was broken and ceiling fans also didn’t work.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was manageable from train station for two seniors even with the rain. Breakfast addition was worthwhile. Rooms are older but well maintained and clean. Standard Double room was ok for two with one suitcase. We encountered problems from check in: someone listed room under my middle name so it took quite awhile to locate and resolve. Also room description on reservation for second room showed washer/dryer but was there was none in room. Manager tried to explain it should be hair dryer but picture showed washer. After looking into it I found that it was not the hotels error. Expedia listed w/d when i reserved room via them. Another issue was that the hotel overcharged me for taxes but credit to them as they found error and made the adjustments.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仙台駅から近くて便利です。必要なものは揃っています。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel within easy walking distance to the Station and numerous restaurants and shopping centres.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食ビュッフェを楽しみにホテルを選びました。 期待どおりの美味しい朝食をいただきました。 リピート確定です！
Stayed 1 night in Jun 2026