See all properties
Save

Jambuluwuk Oceano Seminyak Hotel

4.5 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Jambuluwuk Oceano Seminyak Hotel

2 outdoor pools, open 8 AM to 10 PM, free pool cabanas, pool umbrellas
Jambuluwuk Suite
Interior entrance
Sundeck
Front of property - evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Spa
The current price is AU$86
includes taxes & fees
22 June - 23 June

Explore the area

Map
Jl. Petitenget 108, Seminyak, Bali, 80361
  • Eat Street
    ‪9 min walk‬
  • Seminyak Beach
    ‪10 min walk‬
  • Seminyak Square
    ‪12 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪13 min drive‬

Room options

View all photos for Premier Double Room, Pool Access

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Double Room, Pool Access

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Bathroom

Superior Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Premier Room

Deluxe Premier Room

Deluxe Premier Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, Pool View

Premier Double Room, Pool View

Premier Double Room, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jambuluwuk Suite

Jambuluwuk Suite

Jambuluwuk Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Seminyak

A luxury stay in the heart of Seminyak awaits you at Jambuluwuk Oceano Seminyak Hotel. Within a 20-minute stroll, you'll find Seminyak Beach and Eat Street. Highlights at this family-friendly hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Melah Spa can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Club House, serves international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, gym, Turkish bath/hammam and sauna. 2 meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Petitenget hotel, you'll be 1.8 km (1.1 mi) from Seminyak Square and 4.3 km (2.7 mi) from Legian Beach.

What's nearby

  • Desa Potato Head - 9 min walk - 0.8 km
  • Eat Street - 9 min walk - 0.8 km
  • Seminyak Beach - 10 min walk - 0.9 km
  • Petitenget Temple - 10 min walk - 0.9 km
  • Seminyak Square - 12 min walk - 1.1 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 34 min drive

Restaurants

  • ‪Kynd Community - ‬4 min walk
  • ‪Mauri Restaurant - ‬3 min walk
  • ‪NOAA Social Dining - ‬2 min walk
  • ‪Al Diwan Bali - ‬4 min walk
  • ‪Dough Darlings - ‬3 min walk

About this property

Jambuluwuk Oceano Seminyak Hotel

Luxury hotel with 2 restaurants and 2 outdoor pools
Jambuluwuk Oceano Seminyak Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. A children's pool, a fitness centre, and spa services are also featured at the luxury Jambuluwuk Oceano Seminyak Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

This 4.5-star Seminyak hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 3 bars or lounges
  • 80 sq. m of conference space
  • Built in 2017
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Jambuluwuk Oceano Seminyak Hotel offers 120 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Melah Spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

English, Indonesian

Similar properties

Exterior

Dialoog Seminyak

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 15 reviews
The price is AU$112
includes taxes & fees
17 June - 18 June
Dialoog Seminyak

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Frestro Kitchen & Bar
  • The Club House

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: IDR 600000
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: IDR 600000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jambuluwuk Oceano Seminyak Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Early check-in fee: IDR 600000 (subject to availability)
  • Late check-out fee: IDR 600000 (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Jambuluwuk Oceano Seminyak Hotel
Jambuluwuk Oceano
Jambuluwuk Oceano Seminyak Bali
Jambuluwuk Oceano Hotel

Frequently asked questions

What is the cancellation policy at Jambuluwuk Oceano Seminyak Hotel?

Jambuluwuk Oceano Seminyak Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jambuluwuk Oceano Seminyak Hotel?

As of 11 June 2025, prices found for a 1-night stay for 2 adults at Jambuluwuk Oceano Seminyak Hotel on 22 June 2025 start from AU$85.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jambuluwuk Oceano Seminyak Hotel?

Yep, Jambuluwuk Oceano Seminyak Hotel has a free self car park.

Are there any beaches close to Jambuluwuk Oceano Seminyak Hotel?

Yep, Jambuluwuk Oceano Seminyak Hotel is a short 14-minute walk from Seminyak Beach. Fun beach activities include snorkelling and fishing.

Is there a spa on site at Jambuluwuk Oceano Seminyak Hotel?

Yep, Melah Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Jambuluwuk Oceano Seminyak Hotel have a pool?

Jambuluwuk Oceano Seminyak Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8 AM to 10 PM.

Does Jambuluwuk Oceano Seminyak Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Jambuluwuk Oceano Seminyak Hotel?

Jambuluwuk Oceano Seminyak Hotel features 2 outdoor pools, a full-service spa and free pool cabanas.

What makes Jambuluwuk Oceano Seminyak Hotel a romantic place to stay?

Couples spa treatments and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Jambuluwuk Oceano Seminyak Hotel.

Is Jambuluwuk Oceano Seminyak Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Jambuluwuk Oceano Seminyak Hotel is a hit with families.

Does Jambuluwuk Oceano Seminyak Hotel serve breakfast?

Sure does, buffet breakfast is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Jambuluwuk Oceano Seminyak Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Jambuluwuk Oceano Seminyak Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jambuluwuk Oceano Seminyak Hotel?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Jambuluwuk Oceano Seminyak Hotel?

No, pets and service animals are not allowed.

Jambuluwuk Oceano Seminyak Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 165 reviews
Rating 8 - Good. 51 out of 165 reviews
Rating 6 - Okay. 28 out of 165 reviews
Rating 4 - Poor. 16 out of 165 reviews
Rating 2 - Terrible. 7 out of 165 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Places was nice staff fantastic but the doff doff music from night club next door was so loud vibrations going through the double glazed windows really hard to sleep at night music went on till 3 till o'clock in the morning real problem
Stayed 10 nights in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in central location

Lovely stay. Rooms very clean and comfortable and staff lovely. Hotel in great location for cafes, restaurants and shops too. Small things to note; breakfast has good range but for the price you are bettwr off trying out the local cafes. Also the shower in the room easily flooded the bathroom.
Stayed 3 nights in Jan 2025

2/10 Terrible

Alita

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Lee

Stayed 4 nights in Jan 2025

8/10 Good

Tiew wah

Travelled with group
Liked: Staff & service
Comfortable place, easy access to dining areas and shopping
Stayed 2 nights in Jan 2025

10/10 Excellent

Crescens

Liked: Cleanliness, staff & service, property conditions & facilities
Already reviewed
Stayed 1 night in Dec 2024

10/10 Excellent

Crescens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress and pillows were sooo comfortable, I had the best sleep for 7 nights straight! Also, shout out to all the friendly staff from porters, front desk and room service. My mum needed medication and the reception guy helped her call the pharmacy and pick up the medication in a few minutes! The main pool was clean. However the bathrooms need an upgrade, showerheads and tub area need a deep clean, water pressure was poor and water not hot enough for soak in tub.
Stayed 6 nights in Dec 2024

6/10 Okay

Mustafa

Travelled with family
Liked: Cleanliness, staff & service
Location was good, room was spacious, roof top pool was great
Stayed 9 nights in Nov 2024

10/10 Excellent

Gabi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful site
Stayed 5 nights in Nov 2024

10/10 Excellent

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are sooo comfortable! Good location close to lots of great food options. Two pools were great and moderate walk to Seminyak and Petitenget beaches.
Stayed 3 nights in Oct 2024

4/10 Poor

Tania

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Very dated

This hotel would’ve been magnificent in its heyday, all the original bones are there of what it used to look like but now it’s just dated and faded and needs a complete revamp and face lift. Service was very lacking, especially around the pool. All the staff seem to be trainees at least that’s what their name badges said. My initial room that I was given upon arriving was very dirty. The towels were grey, stained and faded and I brought this to the staff attention and then was upgraded to a poolside room which was okay but the mattress was horrible so I had them swap that as well. The buffet breakfast was $25 and very disappointing as it was 95% Asian food very little western options. The downstairs pool was beautiful, but although there is a bar down there it is not manned very often and it takes a long time to get a drink or any food, by the way the food was not great, and the cocktails depending on the day you ordered them were hit and miss. The upstairs rooftop pool was a barren concrete landscape that really lacked anylife or atmosphere, it needed a few umbrellas for shade. Considering what I paid for this hotel, it definitely wasn’t the cheapest in the area. It really was quite a letdown. I would highly recommend staying elsewhere.
Dirty old mattress
Grey stained towels
Stains on curtains
Stains on furniture
Stayed 7 nights in Oct 2024

6/10 Okay

Wil

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rather expensive for Bali and the quality of the room. The bed was poo, the room was very small, the shower did not work properly, the sink continuously was blocked and the air was pretty musty. Price of the food and wait time is pretty ridiculous for what it is. Although the staff were lovely and the pool was spectacular!
Stayed 8 nights in Sep 2024

8/10 Good

zachary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Bathrooms need a slight renovation, but still clean and tidy.
Stayed 6 nights in May 2024

10/10 Excellent

Aya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - a bit noisy at times but lovely pool areas and great comfortable rooms!
Stayed 3 nights in Jun 2024

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable stay!

Great room, awesome pool, great service and great location. My daughter and I loved our stay here.
Stayed 4 nights in Apr 2024

4/10 Poor

Ugo, North Sydney

Travelled with group
Liked: Staff & service
As is to be expected in Bali the staff were exquisite genuine but sorry to say the room was really old small horrible view of a tin roof and smelled foul
Stayed 5 nights in Jan 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. Fabulous staff. Impeccable service 👌🙏
Stayed 12 nights in Jan 2024

6/10 Okay

Justin

Stayed 6 nights in Dec 2023

4/10 Poor

Sarah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a cockroach in my room, the bathroom was filthy and the sheets were sticky. However, the staff are so wonderful and lovely, and the pool is nice.
Stayed 5 nights in Dec 2023

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Douglas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in disrepair, shower leaked everywhere, no balcony or operable window, insects throughout the room made worse by the staff leaving treats daily, pool bar never open, no music at pool bar. Bar restaurant was expensive and service was terrible. Food took 1 hour. Air con in room was left on permanently and still never cooled room. Unfriendly porters. Generally no atmosphere at hotel amenities. Couldnt charge breakfast to room so never went after first day. Roof top pool and facilities rubbish. Staff never left reception desk. Couldnt change room at a clearly half empty hotel. Never even asked how our stay was upon departure. Will not be back.
Stayed 6 nights in Dec 2023

4/10 Poor

Gareth, Narraweena

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel itself was very clean and rooms were lovely. Area was really out of the way and meant a ride to anywhere decent - very expensive to eat anywhere local so ended up travelling to Kuta or elsewhere where far cheaper. Hotel swum up bar never had any stock so ended up purchasing from the mini Matt across the road and serving ourselves which was kind of ridiculous.
Stayed 7 nights in Nov 2023

8/10 Good

Tom

Travelled with group
Liked: Staff & service, amenities
The staff were very friendly and helpful, the room was cleaned daily and the hotel is in generally good condition. The choice of rooftop or ground floor pool both swim up bar is nice, and the ground floor pool is huge and perfect for swimming laps. Overall was a good stay and decent value for money. The only negatives were that the sheets were clean but did some have some stains and there were traces of mould beginning in the bathroom. There is a small gym with about dozen machines and a spa which I did not get get time to try a massage this trip
Stayed 4 nights in Nov 2023