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Lion Quays Hotel & Spa

4.0 star property
Riverside hotel with 2 restaurants and full-service spa

Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Exterior
Business centre
Garden
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
The current price is AU$211
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
Moreton, Oswestry, England, SY11 3EN
  • Place, Lion Quays Spa
    ‪3 min walk‬
  • Place, Pontcysyllte Aquaduct
    ‪15 min walk‬
  • Place, Chirk Castle
    ‪10 min drive‬
  • Airport, Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(25 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View

Executive Double Room, Canal View

8.6 out of 10
Excellent
(9 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Highlights

Individually decorated
Heating
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Twin Bed

Executive Double Room

Highlights

Individually decorated
Heating
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Water view
  • Sleeps 1
  • 1 Twin Bed

Executive Room with Canal View 1 Double bed

  • Sleeps 2

Suite

  • Sleeps 2

About the area

Oswestry

At Lion Quays Hotel & Spa you'll be steps from Lion Quays Spa and 2.1 km (1.3 mi) from Pontcysyllte Aquaduct. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Waterside, serves Modern European cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, gym and Turkish bath/hammam plus access to bike hire. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Oswestry hotel include Park Hall Stadium and Gower Area of Outstanding Natural Beauty.

What's nearby

  • Lion Quays Spa - 3 min walk - 0.3 km
  • Pontcysyllte Aquaduct - 15 min walk - 1.3 km
  • British Ironwork Centre - 10 min drive - 12.4 km
  • Chirk Castle - 10 min drive - 5.8 km
  • Llangollen Bridge - 13 min drive - 15.4 km

Getting around

  • Gobowen Station - 6 min drive
  • Manchester Airport (MAN) - 69 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Oswestry Truckstop - ‬15 min walk
  • ‪The Poachers - ‬2 min drive
  • ‪The Lion Quays Waterside Resort - ‬2 min walk
  • ‪Denbighs Restaurant - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Riverside hotel with 2 restaurants and full-service spa
Lion Quays Hotel & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A health club, a sauna, and a terrace are also featured at the business-friendly Lion Quays Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Oswestry hotel.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2004
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Lion Quays Hotel & Spa offers 82 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Front of property
The Wild Pheasant Hotel & Spa
  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 679 reviews
The price is AU$186
includes taxes & fees
2 Nov - 3 Nov
The Wild Pheasant Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

What is the cancellation policy at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lion Quays Hotel & Spa?

As of 20 Oct 2025, prices found for a 1-night stay for 2 adults at Lion Quays Hotel & Spa on 26 Oct 2025 start from AU$210.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lion Quays Hotel & Spa?

Yep, Lion Quays Hotel & Spa has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Lion Quays Hotel & Spa?

Yep, there is an onsite spa at Lion Quays Hotel & Spa. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Lion Quays Hotel & Spa have a pool?

Lion Quays Hotel & Spa has an indoor pool. The pool is open 7:30 AM to 10:00 PM.

What luxury perks are available at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa features a full-service spa, a health club and an indoor pool.

Does Lion Quays Hotel & Spa serve breakfast?

Yeah, full breakfast is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Lion Quays Hotel & Spa?

No, Lion Quays Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lion Quays Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lion Quays Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Lion Quays Hotel & Spa?

No, only service animals are allowed.

Reviews

Lion Quays Hotel & Spa Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 389 out of 934 reviews
Rating 8 - Good. 276 out of 934 reviews
Rating 6 - Okay. 139 out of 934 reviews
Rating 4 - Poor. 82 out of 934 reviews
Rating 2 - Terrible. 48 out of 934 reviews

Reviews

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Check in was awful, the girl working has no customer service skills whatsoever. Then We got to our room and it wasn’t ready yet (already half an hour past check in), struggled to rectify it, in fact the head of cleaning Sandra was the most helpful. We also got a room beside the elevator when I’d specifically asked not, and the hotel was not full either. Not a good start. The room was nice, but dirty. Dust and debris on shelves and the floor, definitely due for a deep clean. The bed and pillows were comfortable as was the tony balcony.
Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Stayed 2 nights in Jul 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was amazing, restaurant and food was amazing as well such a high quality. Lovely hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Katie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Mixed feelingw

Loved the spa and swimming facilities, lovely atmosphere and nice and clean. Good restaurant with great breakfast, excellent quality. The room was the only thing that let the stay down. The air con didn’t work, the balcony was tiny and very old, the bathroom looked very poorly finished and the shower tray was a little mouldy. I paid extra to have a canal view room and it really wasn’t worth it.
Stayed 1 night in Jul 2025

4/10 Poor

Charles

Travelled with group
Disliked: Property conditions & facilities
Very tired hotel. Bathroom tiny and dirty. Superior room had nothing superior about it. Very disappointed.
Stayed 1 night in Jul 2025

2/10 Terrible

Jackie

Stayed 1 night in Jul 2025

8/10 Good

Helen

Stayed 1 night in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure relaxation accommodation

Really nice chilled out environment, Really helpful staff, very relaxing with excellent spa treatments onsite if required or just relax with ambient atmosphere when using the swimming pool, sauna, steam, hydrotherapy area's giving it a pure chilled vibe to unwind, we booked an executive room with a canal view, just watching the barge boats go past whilst having a beer next to the water it was a very good & relaxed atmosphere, we would definitely be returning to the hotel/spa we had excellent weather that made our trip even better after a day of canoeing over the tallest Aqueduct.
Stayed 1 night in Jul 2025

10/10 Excellent

Barrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We upgraded to canal view and we had wonderful views of it
Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stained bedding, not impressed!

Bedding in room had blood stains and spots on all pillows and duvet, we had to request a complete bedding change, even the housekeeping manager was shocked. The carpet in the room had not been vacuumed, which again we had to request, the fittings were grubby and old, and the bathroom door would not shut so no privacy there! The balcony was not in great condition and the curtain fell down every time we touched the balcony door. Whole room generally needed doing up. Photos won’t upload but are available of the hotel are interested?
Stayed 1 night in Jul 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Disappointed not to save the 20% I could have
Stayed 1 night in Jul 2025

8/10 Good

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and use of the spa for free was amazing. Surprised/disappointed by how much the drinks were in the bar. Eg £16 glass of wine. But nice stay none the less. No air con in rooms but felt quite cool anyway
Stayed 1 night in Jun 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd visit we keep coming back.

The only issue I have is that my silver status was not recognised giving me 20% discount from food and drink. Love lion quays. Spa is lovely location fab.
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel building, grounds are beautiful and spa is incredible, but rooms are dated and noisy. I was on the ground floor and you can hear noise all outside of the bar /restaurant area. The net curtains on the windows were stained, there was a dirty food stain on the wall near the table, and the wardrobe paint is flaking off. Poor/no soundproofing I could hear all neighbours, and was woken up by external noise at 5:50am. TV didn't work ,only showed radio stations. Food in restaurant was very good, and bar staff very friendly and helpful. Breakfast food was basic- one type of sliced bread, basic pastries etc. Hot breakfast food was not hot as it is simply kept in ceramic pots on hot rings, so all of the "hot" food is lukewarm. Luckily I stayed on business, as I would not be happy paying £150 for 1 night here.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Stayed 4 nights in Jun 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family weekend break

Stayed 2 nights in Jun 2025

8/10 Good

ashley

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
needs a good clean in the restaurant. table legs are disgusting table tops sticky just dry them properly. balconies need a good wash down
Stayed 4 nights in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

debbie

Travelled with group
Disliked: Amenities, property conditions & facilities
Had a spa weekend and dinner booked. There was a whole host of issues with our stay. - started the day at the spa where we were all booked in for treatments. 2 out of the 4 of us didn’t get the treatment we’d booked. - after the treatments we wanted to use the pool and other facilities but the doors to the steam room and sauna were broken so couldn’t use them. - After the spa we went into the spa cafe. No one else was in the cafe, but the service was incredibly slow just for the 4 of us. Then my friend asked for a glass of water, and was told NO with no further explanation. - We then went to check in. We had booked the hotel well in advance, and had made a request that our two rooms we’d booked were close to each other. When we checked in, we were on different floors. There was a broken mirror in the bathroom. -Went for dinner to find that the ‘kitchen was having some problems’ and that there were only 2 main dishes available from the whole menu. Was advised that it wasn’t likely to be sorted, so when we asked should we find somewhere else to eat, was told that we probably should. So we left the hotel and went somewhere else for dinner. - Went back to the hotel and couldn't sleep as the rooms were so warm. There looked to be an AC unit, but it wouldn’t work. The rooms were also very noisy. Overall, we found the staff to be fairly unhelpful, and inexperienced. And the hotel was dated and in need of some TLC.
Stayed 1 night in Jun 2025

4/10 Poor

Chris

Disliked: Staff & service, property conditions & facilities

Not the best - dated decor and casual servcie

Hotel was tired . Fells more like a pub with a hotel annexe . Room ok but bathroom absolutely minscule and potrallly dangerous as door knowns in to morrow or anyone wh is in there . restart smielled of fish [ or the cooking ] Dark . Tvales sticky [ even after having been wiped ] Food was ok but serve very crucial and sloppy /
Stayed 1 night in Jun 2025