See all properties
Save

Hotel Max

3.5 star property
Beaux Arts hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hotel Max

Exterior
Property video
Interior
Lobby
Premium Room, 1 King Bed (Max King) | Bathroom amenities

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pet-friendly
  • Air conditioning
The current price is AU$191
includes taxes & fees
27 Nov - 28 Nov

Explore the area

View map
620 Stewart, Seattle, WA, 98101
  • Place, Seattle Convention Center Arch Building
    ‪6 min walk‬
  • Place, Pike Place Market
    ‪9 min walk‬
  • Place, Space Needle
    ‪14 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪20 min drive‬

Room options

View all photos for Premium Studio, 1 King Bed with Sofa bed (Max Studio King)

Premium Studio, 1 King Bed with Sofa bed (Max Studio King)

Premium Studio, 1 King Bed with Sofa bed (Max Studio King)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds (Max Two Double Beds)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds (Max Two Double Beds)

8.8 out of 10
Excellent
(25 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Max King)

Premium Room, 1 King Bed (Max King)

Premium Room, 1 King Bed (Max King)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Mini Full)

Standard Room, 1 Double Bed (Mini Full)

Standard Room, 1 Double Bed (Mini Full)

8.2 out of 10
Very good
(41 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Modern King)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed (Modern King)

8.4 out of 10
Very good
(49 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Modern Queen)

Standard Room, 1 Queen Bed (Modern Queen)

Standard Room, 1 Queen Bed (Modern Queen)

8.4 out of 10
Very good
(45 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Modern Two Doubles)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Double Beds, Accessible (Accessible Modern Two Doubles)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Design Room, 1 King Bed (Sub Pop King)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Design Room, 1 King Bed (Sub Pop King)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Room, 1 Queen Bed (Sub Pop Queen)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Design Room, 1 Queen Bed (Sub Pop Queen)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Modern King)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible (Accessible Modern King)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Multiple Beds (Max Bunk Beds)

Deluxe Quadruple Room, Multiple Beds (Max Bunk Beds)

Deluxe Quadruple Room, Multiple Beds (Max Bunk Beds)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 35 sq m
  • City view
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

You may also like

Ad
Exterior

Sheraton Grand Seattle

Downtown Seattle
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,637 reviews
The price is AU$309
includes taxes & fees
29 Nov - 30 Nov
Sheraton Grand Seattle

About the area

Seattle

Hotel Max puts you in the heart of Seattle, within just a 10-minute stroll of Seattle Convention Center Arch Building and Paramount Theatre. Highlights at this boutique hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has concierge services. Other amenities include a free manager's reception, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of train pick-up service. .Sights within a 20-minute walk of this 3.5-property class Downtown Seattle hotel include Pike Place Market and Space Needle.

What's nearby

  • Seattle Convention Center Arch Building - 6 min walk - 0.5 km
  • Pike Place Market - 9 min walk - 0.8 km
  • Bell Street Cruise Terminal at Pier 66 - 14 min walk - 1.2 km
  • Seattle Center - 14 min walk - 1.2 km
  • Space Needle - 14 min walk - 1.2 km

Getting around

  • Westlake Ave Hub Station - 1 min walk
  • King Street Station - 11 min drive
  • Seattle-Tacoma International Airport (SEA) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Olympia Coffee Roasters - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Barolo Ristorante - ‬2 min walk
  • ‪Marination - ‬3 min walk

About this property

Hotel Max

Beaux Arts hotel with 24-hour fitness centre and 24-hour front desk
Hotel Max offers its guests a 24-hour fitness centre and complimentary bicycles. There's a snack bar/deli on site. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include meeting rooms, coworking spaces, and limo/town car service. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hotel Max. A cruise ship terminal shuttle and a train station drop-off service are available for a fee. For a fee, parking is available.

This Beaux Arts Seattle hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 10 levels
  • Conference rooms
  • Built in 1926
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
Hotel Max offers 163 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property entrance
Executive Hotel Pacific
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.0 out of 5, Very good, 4,084 reviews
The price is AU$181
includes taxes & fees
24 Nov - 25 Nov
Executive Hotel Pacific

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Secured, covered valet parking on site (USD 67.55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Free bicycle rentals
  • Games

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Area rugs in public areas
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1926
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 16 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 32.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 67.55 per night (in/out privileges)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 16 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Max Provenance Hotel
Hotel Max Provenance Hotel Seattle
Max Provenance
Max Provenance Seattle
Hotel Max Seattle
Hotel Max
Max Seattle
Max Hotel Seattle
Hotel Max A Provenance Hotel
Hotel Max Hotel
Hotel Max Seattle
Hotel Max Hotel Seattle

Frequently asked questions

What is the cancellation policy at Hotel Max?

Hotel Max offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Max?

As of 23 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Max on 27 Nov 2025 start from AU$141.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Max?

Yep, Hotel Max has secured covered valet parking with in/out privileges for USD 67.55 per night.

Are there any beaches close to Hotel Max?

The closest beach to Hotel Max is Alki Beach (6.1 km).

What makes Hotel Max a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Max.

Is Hotel Max family-friendly?

You bet! With amenities such as free bike rentals and a deli, as well as travel cots in the guestrooms, it's no surprise that Hotel Max is a hit with families.

Is there a free airport shuttle available at Hotel Max?

No, Hotel Max does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Max?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Max?

Furry friends are welcome at Hotel Max, with food and water bowls on offer.

Reviews

Hotel Max Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 859 out of 1823 reviews
Rating 8 - Good. 458 out of 1823 reviews
Rating 6 - Okay. 300 out of 1823 reviews
Rating 4 - Poor. 107 out of 1823 reviews
Rating 2 - Terrible. 99 out of 1823 reviews

Reviews

6/10 Okay

Karen

The whole experience was average. Tiny rooms, old etc
Stayed 1 night in Oct 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeff, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for weekend get away. Close to airport link, close to space needle monorail, close to Pike place market, and so on
Stayed 1 night in Aug 2025

6/10 Okay

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room smelled musty and was not as large as we expected
Stayed 1 night in Aug 2025

6/10 Okay

Joette, Forest Hills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was unique and cool but the rooms were really small. The location is great and main attractions are walkable. I didn’t like that extra time, towels, toiletries, etc.. were extra $$
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

The Ups & Downs at Hotel Max

The Hotel Max has a great location downtown. The front desk staff are friendly, helpful ,polite and attentive. Unfortunately they did not know that as Silver VIP members, for each of our two rooms we booked, we were supposed to each receive a $21 hotel credit. A bit disappointing as bottled water was $7 a bottle and the resort fee $32. The rooms were both clean, modern, updated and nicely decorated. The one working elevator made it extremely slow trying to get to the rooms or down to the lobby. The complimentary beer tasting happy hour was a nice surprise. Hopefully, the second elevator gets fixed to help alleviate some of the problems we experienced during our one night stay prior to our cruise.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walks are very thin. They are so thin we could hear the conversation next door The room was grest otherwise
Stayed 1 night in Aug 2025

6/10 Okay

Jacquelyn

Stayed 6 nights in Aug 2025

8/10 Good

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Only one small working elevator. (try going to lobby within four hours of checkout time. No room service, had to pay delivery for the one outside restaurant. No decaf coffee. Limited TV. Closet was teeny. Two small drawers for two people.
Stayed 6 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jul 2025

10/10 Excellent

Shawntol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Aaron

Travelled with family
Liked: Staff & service

No what is advertised to be -disappointed

Staff was great but the hotel’s website is misleading. They don’t have records or players in all floors. Only on the 5th floor. We were recommended this hotel by friends that stayed here before for the sub pop experience that they advertise. We booked for the experience and it was just a mediocre one. We were sincerely disappointed.
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Stayed 1 night in Aug 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun atmosphere and clean rooms. The only real issues we had were the price of parking and that one of the 2 (small) elevators was broken and we were on the 10th floor.
Stayed 2 nights in Aug 2025

6/10 Okay

Linda, Brampton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room is clean. The bed and pillows are comfortable. Coffee is served in the lobby until 10am
Stayed 4 nights in Aug 2025

8/10 Good

Nalini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Nicole

Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location
Stayed 2 nights in Aug 2025

8/10 Good

Hilda

Travelled with partner
Will recommend.,
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds and pillows were horrible
Stayed 4 nights in Aug 2025

10/10 Excellent

shannah

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Don't expect more than the basic necessities

I found my room to be clean and as quiet as one could expect from the city. The bed was comfortable. I was in town for a conference so the only real time I spent in the room was to sleep, and for my purposes the accommodation was acceptable. However! Other visitors might want to know that my room was not stocked with hand soap, the garbage from the last visitor had not been taken out, and over the course of my 4 night stay nobody ever came to clean the room or check my supplies. The toilet had to be flushed multiple times every time I used it. The hotel's free WiFi was so slow that it was completely unusable. Ironically, there's no information on the hotel in your room - except a QR code for you to scan which supposedly has all the information. Which never loads. More annoying than all of this is that the hotel uses an AI answering service. I needed to contact the hotel a couple of times regarding an issue with my reservation, and each time the AI disconnected me repeatedly. When it did not disconnect me, it kept asking me the same question over and over even when I answered simply "YES." So just know that if you should not count on being able to contact hotel staff if you get lost or need help during your stay.
Stayed 3 nights in Aug 2025

6/10 Okay

Nadelle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Mediocre at best
Stayed 1 night in Aug 2025

10/10 Excellent

Yali

Stayed 2 nights in Aug 2025

8/10 Good

Elisabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025