6/10 Okay
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Business traveller
7 May 2025
When I asked if they had a laundry, there was no offer of a service. So I set to wash a sweater on my own. There was no mention that the washer was from the 80's and as a result needed coins. Firstly, my room key did not open the door, I had to go back down stairs to have my key programmed to open the door. This should have been done when I initially asked about the amenity. Bring your own coins because it's an issue to get coins from the front desk. The staff is not as welcoming/helpful as the Sheriton down the road.
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Stayed 2 nights in May 2025