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Randor Residential Hotel Sapporo Suites

3.0 star property
Hotel in Sapporo, 5-minute walk to Tanukikoji Shopping Street

Photo gallery for Randor Residential Hotel Sapporo Suites

Exterior
Comfort Studio Suite, Multiple Beds, Non Smoking, Private Bathroom
Executive Penthouse, 2 Bedrooms, Hot Tub, City View | Living room
Property entrance
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View map
7-1-2, Minami 5-jo Nishi, Chuo-ku, Sapporo, Hokkaido, 064-0805
  • Place, Tanukikoji Shopping Street
    ‪5 min walk‬
  • Place, Nakajima Park
    ‪9 min walk‬
  • Place, Odori Park
    ‪12 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪44 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Double Beds, Non Smoking, Kitchen

Separate bathtub and shower, deep-soaking bathtub

Deluxe Twin Room, 2 Double Beds, Non Smoking, Kitchen

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio Suite, Multiple Beds

Superior Studio Suite, Multiple Beds

Superior Studio Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Studio Suite, Multiple Beds

Deluxe Studio Suite, Multiple Beds

Deluxe Studio Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Premier Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Premier Studio Suite, Multiple Beds, Non Smoking, Hot Tub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Club Studio Suite, Multiple Beds, Non Smoking, Kitchen

Club Studio Suite, Multiple Beds, Non Smoking, Kitchen

Club Studio Suite, Multiple Beds, Non Smoking, Kitchen

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Private Bathroom

Comfort Studio Suite, Multiple Beds, Non Smoking, Private Bathroom

Comfort Studio Suite, Multiple Beds, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Royal Penthouse, 1 King Bed, Hot Tub, City View

Royal Penthouse, 1 King Bed, Hot Tub, City View

Royal Penthouse, 1 King Bed, Hot Tub, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite, 2 Queen Beds, Non Smoking, Kitchen

Family Studio Suite, 2 Queen Beds, Non Smoking, Kitchen

Family Studio Suite, 2 Queen Beds, Non Smoking, Kitchen

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Studio Suite, 2 Queen Beds, Non Smoking, Kitchen

City Studio Suite, 2 Queen Beds, Non Smoking, Kitchen

City Studio Suite, 2 Queen Beds, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Luxury Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Luxury Studio Suite, Multiple Beds, Non Smoking, Hot Tub

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Grand Studio Suite, 2 Queen Beds, Non Smoking, Kitchen

Grand Studio Suite, 2 Queen Beds, Non Smoking, Kitchen

Grand Studio Suite, 2 Queen Beds, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Studio Suite, Multiple Beds, Kitchen, City View

Exclusive Studio Suite, Multiple Beds, Kitchen, City View

Exclusive Studio Suite, Multiple Beds, Kitchen, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Penthouse, 1 Queen Bed, Hot Tub, City View

Premium Penthouse, 1 Queen Bed, Hot Tub, City View

Premium Penthouse, 1 Queen Bed, Hot Tub, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Non Smoking, Kitchen

Luxury Suite, 2 Bedrooms, Non Smoking, Kitchen

Luxury Suite, 2 Bedrooms, Non Smoking, Kitchen

Highlights

Separate dining area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
  • 57 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 4 Twin Futons

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking, Kitchen

Deluxe Suite, 2 Bedrooms, Non Smoking, Kitchen

Deluxe Suite, 2 Bedrooms, Non Smoking, Kitchen

Highlights

Separate dining area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
  • 57 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 4 Twin Futons

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Hot Tub

Premium Suite, 2 Bedrooms, Non Smoking, Hot Tub

Premium Suite, 2 Bedrooms, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
  • 57 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Suite, Multiple Beds, Kitchen, City View

Club Suite, Multiple Beds, Kitchen, City View

Club Suite, Multiple Beds, Kitchen, City View

Highlights

Separate dining area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
  • 57 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 4 Twin Futons

View all photos for Executive Penthouse, 2 Bedrooms, Hot Tub, City View

Executive Penthouse, 2 Bedrooms, Hot Tub, City View | Laundry

Executive Penthouse, 2 Bedrooms, Hot Tub, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
  • 57 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 4 Twin Futons

View all photos for Romantic Suite, Multiple Beds

Romantic Suite, Multiple Beds

Romantic Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Twin Futons

View all photos for Royal Suite, Multiple Beds

Royal Suite, Multiple Beds

Royal Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Twin Futons

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Twin Futons

View all photos for Presidential Suite, Multiple Beds, City View

Presidential Suite, Multiple Beds, City View

Presidential Suite, Multiple Beds, City View

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Twin Futons

View all photos for Presidential Penthouse, Multiple Beds, City View

Presidential Penthouse, Multiple Beds, City View

Presidential Penthouse, Multiple Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Twin Futons

View all photos for Exclusive Twin Room, 2 Queen Beds, Non Smoking, Hot Tub

Pillow-top beds, individually decorated, individually furnished, desk

Exclusive Twin Room, 2 Queen Beds, Non Smoking, Hot Tub

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Sapporo

At Randor Residential Hotel Sapporo Suites you'll be within just a 5-minute stroll of Tanukikoji Shopping Street and within 15 minutes of Odori Park. Highlights at this hotel include in-room kitchens, indoor private hot tubs and free WiFi. .This hotel has free WiFi in public areas, a lift and a vending machine. .Within a 20-minute walk of this 3-property class Sapporo City Centre hotel, attractions include Nakajima Park and Sapporo TV Tower.

What's nearby

  • Susukino Street - 1 min walk - 0.1 km
  • Tanukikoji Shopping Street - 5 min walk - 0.4 km
  • Nakajima Park - 9 min walk - 0.8 km
  • Odori Park - 12 min walk - 1.1 km
  • Sapporo TV Tower - 14 min walk - 1.2 km

Getting around

  • Higashi-Honganji-Mae Stop - 3 min walk
  • Sapporo Station - 6 min drive
  • Sapporo (OKD-Okadama) - 30 min drive

Restaurants

  • ‪らーめん信玄南6条店 - ‬2 min walk
  • ‪TRAM PINT - ‬1 min walk
  • ‪トトリ - ‬2 min walk
  • ‪さっぽろ ぎょうざやさん - ‬2 min walk
  • ‪ALONEA - ‬2 min walk

About this property

Randor Residential Hotel Sapporo Suites

Hotel in Sapporo, 5-minute walk to Tanukikoji Shopping Street
Randor Residential Hotel Sapporo Suites offers its guests a vending machine and a lift. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Sapporo hotel.

  • 66 guestrooms or units
  • Front desk (limited hours)
  • Lift
  • Smoking in designated areas
Randor Residential Hotel Sapporo Suites offers 66 accommodations with indoor private hot tubs and complimentary slippers. This individually decorated and furnished accommodation includes desks. Beds feature pillowtop mattresses. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with designer toiletries, bidets and toilets with an electronic bidet.

This Sapporo hotel provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries.

Similar properties

Exterior
SAPPORO HOTEL by GRANBELL
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 309 reviews
The price is AU$130
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SAPPORO HOTEL by GRANBELL

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laundry detergent

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Randor Residential Sapporo Sweets
Hotel Randor Residential Hotel Sapporo Sweets
Randor Residential Hotel Sapporo Sweets Sapporo
Randor Residential Sweets
Hotel Randor Residential Hotel Sapporo Sweets Sapporo
Randor Residential Hotel Sweets
Randor Residential Hotel Suites
Randor Residential Sapporo Suites
Randor Residential Suites
Hotel Randor Residential Hotel Sapporo Suites Sapporo
Sapporo Randor Residential Hotel Sapporo Suites Hotel
Hotel Randor Residential Hotel Sapporo Suites
Randor Residential Hotel Sapporo Suites Sapporo
Randor Residential Hotel Sapporo Sweets
Randor Residential Suites
Randor Residential Hotel Sapporo Suites Hotel
Randor Residential Hotel Sapporo Suites Sapporo
Randor Residential Hotel Sapporo Suites Hotel Sapporo

Frequently asked questions

Are there any beaches close to Randor Residential Hotel Sapporo Suites?

The closest beach to Randor Residential Hotel Sapporo Suites is Otaru Dream Beach (16.3 km).

Are there hot tubs in the rooms at Randor Residential Hotel Sapporo Suites?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Randor Residential Hotel Sapporo Suites?

No, Randor Residential Hotel Sapporo Suites does not offer an airport shuttle service.

What time are check-in & check-out at Randor Residential Hotel Sapporo Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Randor Residential Hotel Sapporo Suites?

No, pets are not allowed.

Reviews

Randor Residential Hotel Sapporo Suites Reviews

8.6

Excellent

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 230 out of 406 reviews
Rating 8 - Good. 106 out of 406 reviews
Rating 6 - Okay. 33 out of 406 reviews
Rating 4 - Poor. 24 out of 406 reviews
Rating 2 - Terrible. 13 out of 406 reviews

Reviews

8/10 Good

yukinori

Stayed 2 nights in Aug 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean and well equipped. Close to the city center with shopping, dining.
Stayed 1 night in Aug 2025

8/10 Good

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Hyojin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for 3 nights, but there’s no cleaning service. It was a little uncomfortable, but it’s eco friendly instead. I was touched with the preparation for celebrating my father’s 70th birthday. He was also very happy with that! Thank you so much. Also, it was also very good to help us to make reservation of the restaurants. Thank you again!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kiyoshi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained spacious room perfect for family travel. Having kitchen is a big plus, as well as their above-average bath. Hotel is located in a quiet area less than 10 minutes away from Susukino station, with ample options for restaurants and convenience stores. Great value for the quality.
Stayed 2 nights in Jul 2025

8/10 Good

Helle

Stayed 3 nights in Jul 2025

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Everyone was very friendly. Would be perfect if the weather is not too hot.
Stayed 6 nights in Jul 2025

10/10 Excellent

yachuan

Stayed 3 nights in Jul 2025

6/10 Okay

Chih Chung

Travelled with family
Disliked: Amenities
Don't expect too much. It's a place to wash off and sleep after sight seeing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located in the Susikino area close to transport and walking distance to many sights and restaurants. We got there early and left the luggage with the front counter; when we got back at 1500 for check in, they had delivered the luggage to our room. Room was enough for a family of four with two teenagers. Beds were firm but comfortable. Would recommend for its value.
Stayed 3 nights in Jul 2025

10/10 Excellent

JEEVAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
walkable & conveniently located from the nearest subway station. Neat and clean hotel. lots of amenities & food around! Big and spacious twin room concept (a rarity in Japan)
Stayed 3 nights in Jan 2025

8/10 Good

Narayan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

YU JOU

Stayed 3 nights in Jun 2025

8/10 Good

Maki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jun 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location
Stayed 9 nights in Jun 2025

6/10 Okay

Maggie

Travelled with family
Liked: Amenities
The hotel is good for short stays and close enough walk to the main shopping street. There was quite a musty smell in the room when we first checked in but you can just open the windows or turn the air con in to air out the smell. There’s no room service so you’ll have to hand in your trash to the reception if you want it emptied and the front desk is only manned from the afternoon so keep that in mind. The showers was a surprise as it’s quite spacious. Overall for the price we paid, I think it’s an alright stay especially if you have a big group or if you want to be able to use a basic kitchen.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kazuma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせました。特にお風呂がジャグジーだったのが良かったです。
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Giovanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very nice and went beyond to help us. The facility and amenities were exactly like the images, but there were some dings on the walls here and there in the room as well as water lime stains in the shower and shower heads. Other than that it was an absolutely welcoming stay that is a walks away from many things to see and transportation to visit the other sites in Sapporo.
Stayed 3 nights in Apr 2025

4/10 Poor

Chee Meng

Travelled with family
Disliked: Staff & service

Overall rating is poor!

We are coming for a holiday and the chances of staying in the room is not possible during the customer service operating hour from 3pm to 10pm. Firstly, what are the chances we could possible get in touch with the crew during this hour for our needs. Secondly, there was no room services everyday. Thirdly, trash bags was not provided and we have to use our shopping bags to store the rubbish and bring them down to the lobby. Overall, it was not a pleasureable experience.
Stayed 7 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

sin chei

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very spacious and comfortable for the room but it just need to do proper cleaning as spa, carpet and bed have hair and spa need to run the massage before using due to previous guests have left the dirty water inside.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the bat, the staff was very helpful in setting us up for success and making the check-in as easy as possible. The room was enormous, very modern, and felt luxurious to stay in. The views were spectacular and the location was a great jumping off point for just about anything we wanted to do in Sapporo. Would definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to Susukino and Tanukikoji. Everything is within walking distance. There's the Jasmac hotel which also sports an onsen within a 10 minute walk. We stayed in the Executive suite, a total of 3 people. One of us opted for the futon, which is an additional 1000¥ that is paid in cash to reception. There are two main rooms, both with heat/ac mini splits. The main room has a hot tub, but we didn't use it. Location is a bit off the main commercial area so it's quiet and convenient.
Stayed 3 nights in Feb 2025