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OMO5 Otaru by Hoshino Resorts

Property class: 3

Photo gallery for OMO5 Otaru by Hoshino Resorts

A historic building with a prominent entrance, large windows, and a signboard.
A buffet setup with various food items and a modern kitchen in the background.
A hallway with two leather chairs, a table with a sign, and decorative spherical lights.
A hotel room with two beds, large windows, a desk, and a TV.
A hotel reception area with a modern design, including a reception desk, seating area, and a check-in counter.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$127
18 Nov - 19 Nov

Explore the area

View map
1-6-31 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪3 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪56 min drive‬

Room options

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a small table, a desk, and a large window.

Twin Room, Non Smoking

7.4 out of 10
Good
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking

A hotel room with three beds, a desk, a chair, and a large window offering a city view.

Triple Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, large windows, a desk, and a TV.

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room, Non Smoking

A hotel room with a large bed, a sitting area with a chair and a small table, and a large window with curtains.

Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Otaru

OMO5 Otaru by Hoshino Resorts puts you in the heart of Otaru, within steps of Otaru Art Village and Nichigin-dōri. Highlights at this ski hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:00 AM. There's also limited parking, along with the convenience of a ski shuttle. .Near this 3-property class Otaru hotel, you'll find Otaru Canal.

What's nearby

  • Otaru Canal - 1 min walk - 0.2 km
  • Sakaimachi Street - 3 min walk - 0.3 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Rinyu Morning Market - 17 min walk - 1.5 km
  • Shin Nihonkai Ferry - 4 min drive - 2.1 km

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo (OKD-Okadama) - 49 min drive

Restaurants

  • ‪ルタオ - ‬3 min walk
  • ‪LeTao Canal Plaza - ‬3 min walk
  • ‪魚屋直営食堂 うろこ亭 - ‬2 min walk
  • ‪魚真 - ‬4 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk

About this property

OMO5 Otaru by Hoshino Resorts

Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). OMO5 Otaru by Hoshino Resorts helps provide the perfect winter holiday with ski storage and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi.

This 3-star Otaru hotel is smoke free.

  • 92 guestrooms or units
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
OMO5 Otaru by Hoshino Resorts offers 92 accommodations with laptop-compatible safes and complimentary slippers. This Otaru hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (JPY 1,000 per day)
  • Street parking available
  • Ski shuttle (surcharge)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Ski equipment rentals
  • Ski lift privileges
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • Lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2300 for adults and from JPY 2300 for children
  • Nearby parking fee: JPY 1000 per day(33 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

OMO5 Otaru by Hoshino Resorts Hotel
OMO5 Otaru by Hoshino Resorts Otaru
OMO5 Otaru by Hoshino Resorts Hotel Otaru

Frequently asked questions

What is the cancellation policy at OMO5 Otaru by Hoshino Resorts?

OMO5 Otaru by Hoshino Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at OMO5 Otaru by Hoshino Resorts?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at OMO5 Otaru by Hoshino Resorts on 18 Nov 2026 start from AU$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at OMO5 Otaru by Hoshino Resorts?

Onsite parking is limited.

Are there any beaches close to OMO5 Otaru by Hoshino Resorts?

The closest beach to OMO5 Otaru by Hoshino Resorts is Otaru Dream Beach (21.6 km).

Does OMO5 Otaru by Hoshino Resorts serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at OMO5 Otaru by Hoshino Resorts?

No, OMO5 Otaru by Hoshino Resorts does not offer an airport shuttle service.

Is there a bar or restaurant at OMO5 Otaru by Hoshino Resorts?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at OMO5 Otaru by Hoshino Resorts?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at OMO5 Otaru by Hoshino Resorts?

No, pets are not allowed.

OMO5 Otaru by Hoshino Resorts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 132 out of 242 reviews
Rating 8 - Good. 66 out of 242 reviews
Rating 6 - Okay. 21 out of 242 reviews
Rating 4 - Poor. 16 out of 242 reviews
Rating 2 - Terrible. 7 out of 242 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and tidy room. Comfortable setting. Conveniently located just 2 minutes walk to the Canal.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient & in a quiet area. Just around a 10 minute walk from Otaru Eki. A 5 minute walk to the canal. There's a Family Mart across the street from the hotel. There was also a cute little shop selling mochi and manju nearby. I loved how the hotel was in a historic building. The bathroom was spacious & modern. Comfortable bed. Staff was friendly & very helpful. Would definitely stay there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities
Stayed here at OMO5 2 years ago and back again. Everything was good. Suggestion to provide a coffee machine at the lobby would be great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was very clean. The room was spacious (over 30 m²) and comfortably accommodated the three of us. The staff dressed casually rather than wearing uniforms, which gave the hotel a relaxed atmosphere. Everyone was friendly and provided excellent service. We did not have breakfast or dinner at the hotel, so we are unable to comment on the food.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
OMO5 is a great base for exploring the city. Just steps from the Otaru Canal and surrounded by shops and restaurants, the location is perfect. Clean, modern rooms and friendly staff made the stay easy and comfortable. Would happily stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are nice and good location to sightseeing spot.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice room with space to spread out.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Overall great.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The location of the property is excellent and we love the breakfast.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was a perfect stay. 2 nights 2 rooms. Clean facility. Great breakfast. Fantastic service from hotel staff. Will stay again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and convenient
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, check-in experience, wonderful staff, and great Room! Thank you
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the smaller rooms we stayed at but staff was very friendly & informative.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Cozy room. Accommodating staff. My second time in this hotel. Highly recommended if you ever wanted to visit otaru
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to sightseeing area.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay at Otaru

Very good hotel. Excellent location. Room is big and clean.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel located close to Otaru canal and the main shopping street. We had a triple room. Toilet and shower area are separated. Can be inconvenient in the middle of the night if need to use the toilet and then go to shower/basin area to wash hands. Many sashimi shops along the shopping street but most shops close early, by 6pm, some by 4pm. Hotel has limited paid onsite parking lots located in front of hotel. Next to hotel is Times parking but slightly more expensive. If not having breakfast in hotel, we found a Komeda coffee place about 7 mins walk away, opens from 7am. There is a Cosmos pump station and a Family Mart opposite the hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time at OMO5. It’s in a great location and the staff provided great service.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Amenities
Convenient location and hip accommodation. We were so glad we got the breakfast, it was perfect price and spread. Would definitely book again!
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newly renovated and efficient room. First one for three that I see with 3 single beds
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No drink water supply at room, if u need water need go downstairs get it, and no coffee , if you want drink, need pay money
Stayed 1 night in Apr 2026