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OTARU RETREAT by Onko Chishin

Four-Bed Suite with Semi-Open-Air Onsen | Bathroom

Japanese-Western Suite with Semi-Open-Air Onsen

Japanese-Western Maisonette Room with Private Onsen | View from room

Junior Suite with Semi-Open-Air Onsen | Bathroom

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa pool
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available

22 June - 23 June

Explore the area

2-685, Asarigawa Onsen, Hokkaido, Otaru, Hokkaido, 047-0154

Place, Ski Village Asari
‪3 min walk‬
Place, Asarigawa Hot Spring
‪5 min walk‬
Place, Asari River Onsen Ski Area
‪6 min walk‬
Airport, Sapporo (OKD-Okadama)
‪51 min drive‬

Room options

Suite with Semi-Open-Air Onsen

River view
72 sq m
1 bedroom
Sleeps 3
2 Large Single Beds and 1 Single Trundle Bed
Free Wi-Fi

Four-Bed Suite with Semi-Open-Air Onsen

River view
72 sq m
2 bedrooms
Sleeps 4
2 Large Single Beds and 2 Single Futons
Free Wi-Fi

Junior Suite with Semi-Open-Air Onsen

Exceptional

68 sq m
1 bedroom
Sleeps 4
2 Large Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds
Free Wi-Fi

Japanese-Western Suite with Semi-Open-Air Onsen

70 sq m
2 bedrooms
Sleeps 4
2 Double Beds and 2 Single Futons
Free Wi-Fi

Japanese-Western Maisonette Room with Semi-Open-Air Onsen

68 sq m
1 bedroom
Sleeps 4
2 Large Single Beds and 2 Single Futons
Free Wi-Fi

Japanese-Western Maisonette Room with Private Onsen

69 sq m
1 bedroom
Sleeps 4
2 Large Single Beds, 1 Single Trundle Bed and 1 Single Futon
Free Wi-Fi

Down duvets, in-room safe, individually decorated

Japanese-Western Maisonette Room With Private Onsen

Sleeps 4
Free Wi-Fi

Suite With Semi-Open-Air Onsen

Sleeps 2
Free Wi-Fi

Junior Suite With Semi-Open-Air Onsen

Sleeps 4
Free Wi-Fi

About the area

Otaru

A luxury stay in Otaru awaits you at OTARU RETREAT by Onko Chishin. Within just a 15-minute stroll, you'll find Asari River Onsen Ski Area and Ski Village Asari. Highlights at this boutique ryokan include indoor private hot tubs, free WiFi and free high-speed Internet. .CLARTE is the ryokan's own bar, serving drinks along with light fare. Other amenities include a nightclub, free Wi-Fi in public areas and a coffee shop/cafe. Local cuisine breakfast is available daily between 8:00 AM and 9:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 4.5-property class Otaru ryokan include Otaru Canal and Otaru Art Village.

What's nearby

Ski Village Asari - 3 min walk - 0.3 km
Asarigawa Hot Spring - 5 min walk - 0.4 km
Asari River Onsen Ski Area - 6 min walk - 0.6 km
Asari Sky Loop - 16 min walk - 1.3 km
Otarunai Lake - 5 min drive - 2.4 km

Getting around

Asari Station - 12 min drive
Hassamu Station - 23 min drive
New Chitose Airport (CTS) - 85 min drive

Restaurants

‪回転寿司魚一心小樽店 - ‬7 min drive
‪テラスブラッセリー - ‬7 min drive
‪モスバーガーウイングベイ小樽店 - ‬6 min drive
‪Cocoro - ‬7 min drive
‪カプリチョーザ小樽店 - ‬7 min drive

About this property

OTARU RETREAT by Onko Chishin

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. An area shuttle within 12 kilometres, A ferry terminal shuttle and A train station pick-up shuttle are free. A nightclub, a library, and a terrace are also featured at the luxury OTARU RETREAT by Onko Chishin. Self parking is free.

This 4.5-star Otaru ryokan is smoke free.

1 building

19 guestrooms or units

2 levels

Built in 2002

Nightclub

Breakfast available (surcharge)

Front desk (limited hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Concierge

Library

Terrace

Newspapers in lobby (free)

Bellhop

No smoking on site

Bar or lounge

Coffee shop

Dining venue

OTARU RETREAT by Onko Chishin offers 19 air-conditioned accommodations with indoor private hot tubs and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 19-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, spring water baths, toilets with an electronic bidet and complimentary toiletries.

This Otaru ryokan provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Spa
Free Wi-Fi
Restaurant
Games room

23 June - 24 June

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free area shuttle up to 12 kilometres
Free 24-hour train station pick-up and drop-off shuttle
Train station shuttle on request
Free bus station shuttle
Free ferry terminal shuttle
Free uncovered self parking on site
Limited on-site self parking

Food and drink

Daily local cuisine breakfast available 8:00 AM to 9:30 AM for a fee: JPY 4,400 for adults and JPY 4,400 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Kaiseki meal

Restaurants on site

CLARTE

Things to do

Books
Library
Nightclub

Family friendly

Children's books
Children's dinnerware
Free area shuttle
High chair
In-room refrigerator
Living room

Conveniences

Free newspapers in lobby
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Outdoors

On a river
Terrace

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
No lift

1 building
2 floors
Built in 2002
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Down comforter

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Soap
Spring water bathtub
Toilet paper
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided

Entertainment

19-inch flat-screen TV with satellite channels

Food and drink

Electric kettle
Free bottled water
Limited room service
Refrigerator
Tea bags/instant coffee

Air conditioning
Desk
Free daily newspapers
Fusuma (room partition)
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Living room
Phone
Safe
Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the ferry terminal, train station and bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 3:00 PM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Guests driving to the property should contact this property in advance (e.g. directions)

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for local cuisine breakfast: from approximately JPY 4400 for adults and from JPY 4400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kuramure

Kuramure Inn

Kuramure Inn Otaru

Kuramure Otaru

Kuramure Hotel Otaru

Kuramure Otaru, Hokkaido

Kuramure Otaru

Kuramure Ryokan

Kuramure Ryokan Otaru

Frequently asked questions

What is the cancellation policy at OTARU RETREAT by Onko Chishin?

OTARU RETREAT by Onko Chishin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at OTARU RETREAT by Onko Chishin?

As of 18 June 2026, prices found for a 1-night stay for 2 adults at OTARU RETREAT by Onko Chishin on 22 June 2026 start from AU$859, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at OTARU RETREAT by Onko Chishin?

Yep, OTARU RETREAT by Onko Chishin has a free self car park.

Are there any beaches close to OTARU RETREAT by Onko Chishin?

The closest beach to OTARU RETREAT by Onko Chishin is Zenibako Beach (10.4 km).

What makes OTARU RETREAT by Onko Chishin a romantic place to stay?

Couples dining and a lounge bar, as well as Hot tubs and spring water baths in the guestrooms, help set the scene for a romantic weekend at OTARU RETREAT by Onko Chishin.

Is OTARU RETREAT by Onko Chishin family-friendly?

You bet! With amenities such as a free local area shuttle, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that OTARU RETREAT by Onko Chishin is a hit with families.

Are there hot tubs in the rooms at OTARU RETREAT by Onko Chishin?

Yep, all rooms come with private hot tubs.

Does OTARU RETREAT by Onko Chishin serve breakfast?

Sure does, local cuisine breakfast is available daily between 8:00 AM and 9:30 AM.

Is there a free airport shuttle available at OTARU RETREAT by Onko Chishin?

No, OTARU RETREAT by Onko Chishin does not offer an airport shuttle service.

Is there a bar or restaurant at OTARU RETREAT by Onko Chishin?

Yep, they've got a lounge bar and an onsite restaurant that serves Japanese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at OTARU RETREAT by Onko Chishin?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at OTARU RETREAT by Onko Chishin?

No, pets are not allowed.

OTARU RETREAT by Onko Chishin Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Verified

10/10 Excellent

Sam

29 Dec 2025

Liked: Cleanliness, staff & service, amenities

Great staff, lovely design and beautiful setting.

Stayed 3 nights in Dec 2025

Verified

10/10 Excellent

YoonKi

20 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service from staff

Stayed 1 night in Dec 2025

Verified

10/10 Excellent

Robert Lyle

18 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Incredibly relaxing onsen and an excellent dining experience in your own private dining room. A great retreat.

Stayed 2 nights in Jul 2025

Verified

10/10 Excellent

Ivan Blagoev

26 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very cool Stay! We loved the kids futon!!😍 Deep dive into the Japanese culture. Everything was super interesting and we can’t wait to be back. Foods were delicious and Location nice next to Asari Ski resort. ありがとうございます！

Stayed 2 nights in Feb 2026

Verified

10/10 Excellent

Hua Hsin

25 Dec 2025

Liked: Cleanliness, staff & service, amenities

Amazing

Stayed 2 nights in Dec 2025

Verified

10/10 Excellent

Blaine

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A beautiful place to stay with peerless service. My wife and I had a wonderful experience.

Stayed 2 nights in Apr 2025

Verified

10/10 Excellent

doohee

5 Jan 2026

Liked: Cleanliness, staff & service, amenities

Overall, it was a wonderful place. However, the dinner did not meet my expectations, and I believe the taste could be improved.

Stayed 1 night in Jan 2026

Verified

6/10 Okay

Tsang

1 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 2 nights in Dec 2025

Verified

10/10 Excellent

Sook

8 Feb 2026

Liked: Cleanliness, staff & service, amenities

Yes

Stayed 1 night in Feb 2026

Verified

6/10 Okay

Joon

9 Feb 2024

Liked: Amenities

Food could be a little better

Stayed 2 nights in Feb 2024

Verified

10/10 Excellent

HYUNSANG

28 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interior design is very modern, room was very cozy. Though stairs to upstairs which contains 2nd bedroom and bathroom was quite steep, so try to get single story room if you are planning to travel with elderly family member. Food was amazing, seemed to be cooked with fresh ingredients. Staff were very kind. They were very supportive and respectful.

Stayed 1 night in May 2023

Verified

10/10 Excellent

Paul Kwong Chue

25 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is properly located at a quite neighborhood for people looking for privacy. Well renovated yet a bit modern as compare to other onsen ryokan in Japan. Staffs are super polite, helpful and considerate, exceeds most 5 stars hotel standard. The food over there are nice and the presentation is superb. It is just like an art...Each guest room has its own in-room onsen. Due to limited guest rooms, the public onsen is like private onsen most of the time. My family has an amazing stay there. Looking forward to re-visit the venue again if I come around Otaru area next time.

Stayed 4 nights in Dec 2023

Verified

10/10 Excellent

Myles

7 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was perfect. Seriously. Open bar with a pretty stellar collection of local Whiskey. Might disappoint those looking for Western Cocktails (they have them, but they won't be the best you've tried), but why would you order that at a local Ryokan in Otaru Japan?? Ask them for their "o-su-su-me" ("recommendation") and just enjoy yourself. Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region. Hope to stay here again one day.

Stayed 3 nights in Feb 2023

Verified

8/10 Good

Joonhyuk

4 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

숙박 시설은 작년에 비해 업그레이드 되어 더 좋았습니다. 룸서비스로 간단한 안주나 주류를 주는 것도 좋았구요. 다만 대욕장이 문을 닫은 것은 많이 아쉬었습니다. 그리고 작년까지만 하더라도 숙박에 저녁 식사(가이세키)가 포함되어 있었는데 올해는 료칸을 방문하고 난 뒤 이런 정보를 받게 되어 굉장히 당황했습니다. 료칸은 가이세키가 기본인데.. 료칸에서 연락 온 것도 알러지 여부와 도착 시간 여부 정도였지 저녁 식사에 대한 정보는 아무 것도 없었습니다. 작년 방문했을때 저녁 식사가 포함이라 올해는 그렇줄 알았는데 아무런 안내가 없으니.. 방문하실 분들은 미리 확인하고 방문하세요.

Stayed 1 night in Feb 2026

Verified

10/10 Excellent

HIDETOSHI

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

清潔で、雰囲気も、食事も、デザイン性も良い。たまたまかもしれませんが滞在時は空いていて静かで良かった。家族4人（高校生と幼児含む）で一泊。

Stayed 1 night in Aug 2025

Verified

10/10 Excellent

Verified traveller

23 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆっくりとした時間

コンシェルジュが常に付き添ってくれています。とても大切にしてくださいました。

Stayed 1 night in May 2025

Verified

10/10 Excellent

Joonhyuk

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 료칸

지금까지 방문한 료칸 중 최고였습니다. 음식과 음료 모두 만족스러웠으며 직원들의 접객도 아주 좋았습니다. 온천 시설도 좋았구요. 다만 호텔 시설이 노후하여 방 컨디션이 조금 아쉬웠습니다.

Stayed 1 night in Feb 2025

Verified

10/10 Excellent

Jongmin

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

오타루 가족과 함께 여행하기 좋은 료칸

전통적인 료칸은 아니지만 깔끔하고 조용합니다. 현대적인 외관과 전통 양식이 혼합된 느낌입니다. 제가 선택한 전망에서는 창문을 열어두면 물소리가 들려 매우 좋았습니다. 직원들은 매우 친절했고 서비스 또한 훌륭합니다. 방에도 넓은 욕조가 있어 아이와 함께 이용하기 좋았습니다. 대욕탕에서 피로를 풀기도 좋았습니다. 여름이라 외부 탕은 벌레가 좀 있었지만 내부에도 탕이 있어 이용하는데 문제는 없습니다. 대욕탕은 현대적인 목욕탕 느낌입니다. 넓은 침대 두 개와 바닥에서 잘 수 있는 방이 추가로 있었습니다. 체크인 할 때는 택시로 이동했지만 돌아갈 때는 직원이 송영 버스를 이용할 수 있도록 도와줬습니다. 10:30, 11:10 두 번 이용할 수 있었고 오타루역 또는 오타루 칫코 역 까지 이용 가능하였습니다.

Stayed 1 night in Aug 2024

Verified

10/10 Excellent

hanyoung

13 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆっくり休んできました。いつも親切なスタッフの皆さん、ありがとうございます。

Stayed 3 nights in Mar 2024

Verified

6/10 Okay

Verified traveller

28 Dec 2023

性价比有点低

怎么说呢整体来说性价比有点低都算还好但是这个价格有点。。

Stayed 3 nights in Nov 2023

Verified

8/10 Good

????

10 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

アメニティなどが物足りない面もあったが、食事が美味しかった

Stayed 1 night in Aug 2023

Verified

10/10 Excellent

HANYOUNG

6 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

쿠라무레는 최고 입니다.

스탭분들이 가족처럼 돌봐 주셨습니다. 덕분에 편안한 여행이 되었습니다. 감사합니다. 다시 방문 하겠습니다.

Stayed 3 nights in Mar 2023

Verified

10/10 Excellent

SOOYUCK

14 Feb 2023

Liked: Staff & service, amenities, property conditions & facilities

너무 좋았습니다 ^^

Stayed 1 night in Feb 2023

Verified

10/10 Excellent

Verified traveller

24 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 숙박이었습니다 :) 친절하고 세심한 서비스와 고요한 분위기, 힐링된 하루였습니다.

Stayed 1 night in Dec 2022

Verified

6/10 Okay

Verified traveller

20 Jan 2023

구조는 멋지나 낡은 느낌이 있음 특히 식사는 별로

Stayed 1 night in Jan 2023

OTARU RETREAT by Onko Chishin

Photo gallery for OTARU RETREAT by Onko Chishin

Reviews

Popular amenities

Explore the area

Room options

View all photos for Suite with Semi-Open-Air Onsen

Suite with Semi-Open-Air Onsen

View all photos for Four-Bed Suite with Semi-Open-Air Onsen

Four-Bed Suite with Semi-Open-Air Onsen

View all photos for Junior Suite with Semi-Open-Air Onsen

Junior Suite with Semi-Open-Air Onsen

View all photos for Japanese-Western Suite with Semi-Open-Air Onsen

Japanese-Western Suite with Semi-Open-Air Onsen

View all photos for Japanese-Western Maisonette Room with Semi-Open-Air Onsen

Japanese-Western Maisonette Room with Semi-Open-Air Onsen

View all photos for Japanese-Western Maisonette Room with Private Onsen

Japanese-Western Maisonette Room with Private Onsen

View all photos for Japanese-Western Maisonette Room With Private Onsen

Japanese-Western Maisonette Room With Private Onsen

View all photos for Suite With Semi-Open-Air Onsen

Suite With Semi-Open-Air Onsen

View all photos for Junior Suite With Semi-Open-Air Onsen

Junior Suite With Semi-Open-Air Onsen

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About the area

Otaru

What's nearby

Getting around

Restaurants

About this property

OTARU RETREAT by Onko Chishin

Similar properties

Hanamomiji

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

OTARU RETREAT by Onko Chishin Reviews

Reviews

Wonderful

9.4/10

9.4/10

9.0/10

9.2/10

Reviews

10/10 Excellent

Sam

Sam