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Hotel Torifito Otaru Canal

4.0 star property
Hotel with a restaurant, steps from Sakaimachi Street

Photo gallery for Hotel Torifito Otaru Canal

Enjoy dining in this stylish room with a long table and comfortable chairs, surrounded by natural light and a high ceiling.
Experience the stylish lobby with a herringbone-patterned floor, stone accent wall, and cozy seating area.
Relax in a stylish space with a sofa, chairs, and small table, surrounded by a herringbone-patterned floor and brick accent wall.
Enjoy dining in a stylish space with exposed ductwork, pendant lights, and wooden accents.
Enjoy dining in a warm, inviting space with wooden beams and glass panel accents.

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-5-7, Ironai, Otaru, Hokkaido, 047-0031
  • Sakaimachi Street
    ‪1 min walk‬
  • Otaru Canal
    ‪2 min walk‬
  • Shin Nihonkai Ferry
    ‪2 min drive‬
  • Sapporo (OKD-Okadama)
    ‪38 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Twin Room for 4 People

In-room safe, desk, blackout curtains, soundproofing

Family Twin Room for 4 People

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 5
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Double Room for 1 Person

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room for 1 Person

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style TATAMI Twin Room for 2 People

Japanese Style TATAMI Twin Room for 2 People

Japanese Style TATAMI Twin Room for 2 People

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 2 People

In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Superior Twin Room for 2 People

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 3 People

In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Superior Twin Room for 3 People

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room for 1 Person

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room for 1 Person

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Moderate Twin Room

Moderate Twin Room

Moderate Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room for 2 People

Superior Twin Room for 2 People

Superior Twin Room for 2 People

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room for 3 People

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room for 3 People

8.8 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bath and shower
Private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin Room

In-room safe, desk, blackout curtains, soundproofing

Family Twin Room

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Tatami Twin Room

In-room safe, desk, blackout curtains, soundproofing

Tatami Twin Room

  • Sleeps 3
  • 2 Single Futons

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room

In-room safe, desk, blackout curtains, soundproofing

Moderate Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Tatami Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Tatami Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room With Sofabed

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room With Sofabed

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Twin Or Tatami Twin

In-room safe, desk, blackout curtains, soundproofing

Twin Or Tatami Twin

  • Sleeps 2
  • 2 Single Beds OR 2 Single Futons

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About the area

Otaru

Hotel Torifito Otaru Canal places you in the centre of Otaru, within a short 5-minute stroll of Sakaimachi Street and Otaru Canal. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Otaru hotel include Otaru Music Box Museum and Shin Nihonkai Ferry.

What's nearby

  • Sakaimachi Street - 1 min walk - 0.0 km
  • Otaru Canal - 2 min walk - 0.2 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 2 min drive - 1.7 km
  • Otaru Aquarium - 6 min drive - 5.5 km

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo (OKD-Okadama) - 48 min drive

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬5 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪澤崎水産海鮮食堂 - ‬3 min walk
  • ‪麻ほろ - ‬3 min walk
  • ‪北海あぶりやき運河倉庫 - ‬6 min walk

About this property

Hotel Torifito Otaru Canal

Hotel with a restaurant, steps from Sakaimachi Street
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Torifito Otaru Canal. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

  • 128 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue
Hotel Torifito Otaru Canal offers 128 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 3,000 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is included for children age 5 and younger.
Beds are provided based on the number of adults in the reservation. Extra bedding for children age 12 and younger is available on request; the extra bed fee amount is equal to the adult room rate, collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 3000 for children
  • Uncovered self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL TORIFITO CANAL
TORIFITO OTARU CANAL
TORIFITO CANAL
Hotel Torifito Otaru Canal Hokkaido
Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel
Hotel Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel Otaru

Frequently asked questions

What is the cancellation policy at Hotel Torifito Otaru Canal?

Hotel Torifito Otaru Canal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Torifito Otaru Canal?

Yep, Hotel Torifito Otaru Canal has an uncovered self car park with in/out privileges for JPY 1500 per night. Onsite parking is limited.

Are there any beaches close to Hotel Torifito Otaru Canal?

The closest beach to Hotel Torifito Otaru Canal is Zenibako Beach (14.8 km).

Does Hotel Torifito Otaru Canal serve breakfast?

You bet, buffet brekkie is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Torifito Otaru Canal?

No, Hotel Torifito Otaru Canal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Torifito Otaru Canal?

Yep, you can grab a meal at Hotel Torifito Otaru Canal's onsite restaurant.

What time are check-in & check-out at Hotel Torifito Otaru Canal?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Torifito Otaru Canal?

No, pets are not allowed.

Hotel Torifito Otaru Canal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1013 reviews
Rating 8 - Good. 314 out of 1013 reviews
Rating 6 - Okay. 84 out of 1013 reviews
Rating 4 - Poor. 17 out of 1013 reviews
Rating 2 - Terrible. 12 out of 1013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

YUN JU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nai Hoe

Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 2 nights in Mar 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We only stayed in Otaru for one night, but we would definitely stay here again. Hotel staff was friendly and accommodating. We got there early so they held our luggage for us and delivered it to our room while we were out. They even gave us umbrellas to use when they realized we didn’t have one. There is a Family Mart, shops, and places to eat within walking distance of the hotel. Bonus, they also have 2 washer/dryer machines and an ice machine on the second floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Otaru & the Torifito

Clean and spacious room! The hotel was in an ideal location and within great proximity of the train station, post office, museums, the canal, bus depot, restaurants and shopping. Enjoyed their breakfast buffet with many options as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, nice onsen. I couldn’t ask more from a hotel!
Stayed 2 nights in Feb 2025

8/10 Good

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

jong kon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Yui Wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
very comfortable, airport bus stops at the Hotel Lobby, walking distance to the ferry
Stayed 2 nights in Feb 2025

10/10 Excellent

Mei Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, functional and clean room, hotel looks modern and new
Stayed 2 nights in Feb 2025

8/10 Good

Graeme

Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking distance to the canal, Otaru Station, dining options and the main shopping street. Breakfast is a great selection of local specialties. Staff are attentive and professional.
Stayed 7 nights in Feb 2025

8/10 Good

Glen, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
We used Otaru as a base for skiing to Sapporo Teine and Kiroro. Good location for Otaru activities and restaurants. A warning to people that snow is not removed for sidewalks and makes walking terrible especially if you don’t have snow boots. Some people wear ice spikes that help.
Stayed 5 nights in Feb 2025

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, organised and wonderfully helpful staff, easy access when using public transport and booked transport to ski .
Stayed 7 nights in Feb 2025

8/10 Good

Ong Beng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

BEE CHOO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very near the Otaru cancel. There is onsen, even though is the simple one, but it is good enough.
Stayed 2 nights in Jan 2025

8/10 Good

Kelvin

Stayed 2 nights in Jan 2025

6/10 Okay

bobbie

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Jan 2025

8/10 Good

Suknirun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

2nd stay in this hotel. Last year stayed in the tatami room and this year stayed in the normal room. It is a smoke free hotel but they do have a designated smoking room at ground floor. Walking distance from JR station and canal.
Stayed 2 nights in Dec 2024

6/10 Okay

Iris

Travelled with family
Disliked: Staff & service, amenities
We arrived at noon and they advised that checkin is only available at 3pm. For us to request for them to speed up the cleaning so that we can checkin at 2pm, it will cost 1000 or 1500 yen. Though we drove and offered to pay for parking, they insisted we can only park from 3pm onwards due to it being the hotel policy. Our car was waiting by the carpark gantry and knowing that we had several suitcases, they dis not offer to even allow us to drive in and offload our suitcases, except that we can offload it by the side of the road. The intern (wearing a badge) advised that breakfast has different seatings and advised that the popular timing of 8am is no longer available but when we next check with another staff a few hours later, they were able to offer us 8am. The room is exceptionally small with no wardrobe or hangars. Ideal for 1 night’s stay. Otherwise, good to opt for other hotels.
Stayed 1 night in Dec 2024