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Granbell Hotel Otaru

3.0 star property

Photo gallery for Granbell Hotel Otaru

A modern lounge area with a central table, surrounded by sofas, large windows offering city views, and a wooden ceiling structure.
A modern restaurant with a central bar, multiple seating areas, and a distinctive ceiling design.
A balcony with a view of a cityscape at night, featuring a pool and a wooden deck.
A modern interior with a central seating area, large windows offering a city view, and wooden structural beams.
A rooftop terrace with outdoor seating, including sofas and tables, overlooking a cityscape at dusk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Bar
The current price is AU$136
9 Sept - 10 Sept

Explore the area

View map
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪2 min walk‬
  • Place, Otaru Music Box Museum
    ‪11 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪55 min drive‬

Room options

View all photos for Twin Room, Non Smoking

A modern hotel room with two beds, a desk, a small seating area, and a cityscape view.

Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Non Smoking

A hotel room with a large bed, a nightstand, a desk with a lamp, and a view of a cityscape through the window.

Hollywood Twin Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A modern hotel room with a large bed, a desk with a computer, a small seating area, and a view of the sea.

Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking

A modern hotel room with a large bed, a desk, and a chair.

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with a bed, a sofa, a small table, and a view of a cityscape through a large window.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Accessible Room, Non Smoking

A modern hotel room with a large bed, a small round table, a sofa, a TV, and a window with a city view.

Accessible Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Corner Suite, Non Smoking

A modern hotel room with a sofa, two beds, a desk, and a cityscape mural on the wall.

Corner Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Twin Room - Non-Smoking

Free WiFi, bed sheets

Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room - Non-Smoking

Free WiFi, bed sheets

Hollywood Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Otaru

At Granbell Hotel Otaru you'll be within steps of Otaru Canal and Sakaimachi Street. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .This smoke-free hotel offers a fitness centre, a 24-hour front desk and a lift. Additionally, you'll find laundry facilities and a vending machine. There's also the convenience of self parking. .In proximity to this 3-property class Otaru hotel you'll find Kiroro Resort.

What's nearby

  • Sakaimachi Street - 1 min walk - 0.1 km
  • Otaru Canal - 2 min walk - 0.2 km
  • Otaru City General Museum Ungakan - 6 min walk - 0.6 km
  • Otaru Music Box Museum - 11 min walk - 0.9 km
  • Shin Nihonkai Ferry - 3 min drive - 1.7 km

Getting around

  • Otaru Station - 13 min walk
  • Teine Station - 21 min drive
  • Sapporo (OKD-Okadama) - 48 min drive

Restaurants

  • ‪廻転ずしとっぴー 小樽運河通店 - ‬2 min walk
  • ‪回転寿し 和楽 - ‬5 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬8 min walk
  • ‪小樽 たけの寿司 - ‬4 min walk

About this property

Granbell Hotel Otaru

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A fitness centre, a rooftop terrace, and a vending machine are also featured at Granbell Hotel Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Otaru hotel is smoke free.

  • 159 guestrooms or units
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Granbell Hotel Otaru offers 159 air-conditioned accommodations, with a hairdryer. Televisions come with smart speakers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Public bath/onsen services include an indoor public bath.

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  • Spa
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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Outdoors

  • Rooftop terrace

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • Lift (110 centimetre wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru

Frequently asked questions

Is parking available at Granbell Hotel Otaru?

Yep, Granbell Hotel Otaru has a self car park with in/out privileges for JPY 1500 per night. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Granbell Hotel Otaru?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Granbell Hotel Otaru on 9 Sept 2026 start from AU$136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Granbell Hotel Otaru?

The closest beach to Granbell Hotel Otaru is Zenibako Beach (14.5 km).

Is there a free airport shuttle available at Granbell Hotel Otaru?

No, Granbell Hotel Otaru does not offer an airport shuttle service.

Is there a bar or restaurant at Granbell Hotel Otaru?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Granbell Hotel Otaru?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Granbell Hotel Otaru?

No, pets are not allowed.

Granbell Hotel Otaru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 71 out of 119 reviews
Rating 8 - Good. 35 out of 119 reviews
Rating 6 - Okay. 7 out of 119 reviews
Rating 4 - Poor. 3 out of 119 reviews
Rating 2 - Terrible. 3 out of 119 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Amazing location, friendly & helpful staff, great onsen, and comfortable beds.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Maja

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Breakfast was amazing, can’t recommend that enough. Room was very comfortable and clean.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, amenities
Clean modern room (albeit small), outstanding shower pressure and heat, good location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Recently updated rooms, a little small but not too small. Breakfast is great and lots of parking onsite for a fee.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Wen Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

KA yan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ngon kan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Hitomi

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is not too bad with clean and reasonably sized rooms. Entry by car was hard to find and on my last day after checkout, staff was almost forcing me to take my car out of their carpark even though I have parked there for less then 24 hours and said if I left car any longer I will have to pay an hourly rate. Not great experience.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

SHENG WEN

Liked: Cleanliness, staff & service, amenities
VERY GOOD
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Only issue was the airco which was only in Japanese, we had to ask the frontdesk to assist at any adjustment
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Christy

Liked: Cleanliness, amenities, property conditions & facilities
I had booked a room at another hotel. It was horrible! So bad in fact I could not spend 1 single night there. I switched to the Granbell. The place was clean and well kept. I really appreciate the staff accomodating me.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

SAYURI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂と露天風呂がよかった。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗でよかったです！ 朝食も美味しかった！ また、泊まりたいです、
Stayed 1 night in May 2026
Verified review

6/10 Okay

EUNHEE

Liked: Staff & service
화장실보다 샤워실에 찌린내같은 냄새가 심해요 .. 대욕장가서 씻었어요..
Stayed 1 night in May 2026
Verified review

8/10 Good

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities
ベッドの下にスーツケースを入れられるように、ベッドがだいぶ高い。　なので、ベッドに座るのが難しい。　ツインなのに椅子が一つしかない。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Seiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
カフェ　が　有ったらなお良かったと思いました。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tomoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体は綺麗だし露天風呂も良かった！ ただし近くに夜やってる店はほとんど無いので注意。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

jinju

Liked: Cleanliness, staff & service, property conditions & facilities
객실도 스파 공간도 무척 쾌적하고 깨끗했어요! 크진 않지만 스파 실내/외 구분되어 있는 것도 좋았고 객실층에 음료자판기와 얼음, 전자렌지가 갖추어 있어 유용했습니다. 오타루 간다면 또 다시 묵고 싶습니다.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities
立地最高。部屋が綺麗！朝食で海鮮丼作れた！美味しかった！！
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

chi wai kojo

Liked: Cleanliness, staff & service, amenities
我們2個人2間房,來沖一間新開不足一年的酒店,這店位置不錯,到小樽出拔小路及小樽運河步行5分鐘,到堺町本通步行10分鐘,附近有便利店及餐館,不愁吃,服務方其實不錯,但可能新的關係,員工有點不太熟練,希望你們加油,未來會更好,房間比一般日本酒店來說是很大很寬敞,因為新開業真的很潔淨,洗手間沒有異味,抽氣强勁,所有設備都很新,唯一不好的是空調不能調校冷暖模式,真的很乾燥時只有關空調一法.早餐是自助餐,食物選擇足夠,味道就每個人口味不同,不作評論,餐廳明亮,座位不擠擁,這些都是值得加分,如果自駕游,酒店車位有限,先到先得,還好有連攜停車場,每日800日圓,最後這間酒店是值得推薦的.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

豪紀

Liked: Cleanliness, amenities, property conditions & facilities
トイレ、ベッドが綺麗でとてもよかった！
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Venligt, rent og god lokation. Hyggelig bar med udsigt over Otaru.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tetsuo

Liked: Cleanliness, amenities, property conditions & facilities
客室や設備も新しく、また朝食の内容も良かったです。ホテルの場所が駅から少し遠いのが難点でしたが、冬場でなければ問題ない距離の範囲でした。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

SEUNGCHUL

Liked: Cleanliness, staff & service, amenities
직원분들 친절합니다
Stayed 1 night in Jan 2026