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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
Hotel with a full-service spa, near Otaru Canal

Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Breakfast served
Front of property - evening/night
Lobby
1 bedroom, desk, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
The current price is AU$145
30 June - 1 July

Explore the area

Map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032
  • Sakaimachi Street
    ‪6 min walk‬
  • Otaru Canal
    ‪8 min walk‬
  • Shin Nihonkai Ferry
    ‪3 min drive‬
  • Sapporo (OKD-Okadama)
    ‪39 min drive‬

Room options

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

1 bedroom, desk, blackout curtains, soundproofing

Moderate Twin Room + Tatami, Non Smoking (21sqm)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bathrobes
  • 21.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking (21sqm)

1 bedroom, desk, blackout curtains, soundproofing

Moderate Twin Room, Non Smoking (21sqm)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bathrobes
  • 21.4 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Moderate Twin Room, Smoking (21sqm)

1 bedroom, desk, blackout curtains, soundproofing

Moderate Twin Room, Smoking (21sqm)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bathrobes
  • 21.4 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Moderate Double Room, Smoking (15sqm)

1 bedroom, desk, blackout curtains, soundproofing

Moderate Double Room, Smoking (15sqm)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bathrobes
  • 14.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Non Smoking (15sqm)

1 bedroom, desk, blackout curtains, soundproofing

Moderate Double Room, Non Smoking (15sqm)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bathrobes
  • 14.3 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Otaru

Dormy Inn Premium Otaru Natural Hot Spring puts you in the heart of Otaru, within just a 10-minute stroll of Nichigin-dōri and Sakaimachi Street. Highlights at this hotel include a full-service spa and a restaurant. .The buffet restaurant, kitanobannya, is open for breakfast. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Within a 30-minute drive of this 3-property class Otaru hotel, attractions include Otaru Canal and Kiroro Resort.

What's nearby

  • Sakaimachi Street - 6 min walk - 0.6 km
  • Otaru City General Museum Ungakan - 8 min walk - 0.7 km
  • Otaru Canal - 8 min walk - 0.7 km
  • Otaru Music Box Museum - 20 min walk - 1.7 km
  • Shin Nihonkai Ferry - 3 min drive - 2.4 km

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Airport (CTS) - 79 min drive

Restaurants

  • ‪らーめん むくげ 長崎屋小樽店 - ‬3 min walk
  • ‪市場食堂味処たけだ - ‬1 min walk
  • ‪アイスクリームパーラー美園 - ‬3 min walk
  • ‪Cafe可否茶館 - ‬1 min walk
  • ‪西や - ‬1 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

Hotel with a full-service spa, near Otaru Canal
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Dormy Inn Premium Otaru Natural Hot Spring offers its guests a full-service spa. Dormy Inn Premium Otaru Natural Hot Spring also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Otaru hotel.

  • 1 building
  • 245 guestrooms or units
  • 10 levels
  • Built in 2009
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Dining venue
Dormy Inn Premium Otaru Natural Hot Spring offers 245 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers.

This Otaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • kitanobannya

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 1400 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

What is the cancellation policy at Dormy Inn Premium Otaru Natural Hot Spring?

Dormy Inn Premium Otaru Natural Hot Spring offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dormy Inn Premium Otaru Natural Hot Spring?

As of 11 June 2025, prices found for a 1-night stay for 2 adults at Dormy Inn Premium Otaru Natural Hot Spring on 30 June 2025 start from AU$144.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dormy Inn Premium Otaru Natural Hot Spring?

Yep, Dormy Inn Premium Otaru Natural Hot Spring has a self car park with in/out privileges for JPY 1400 per night. Onsite parking is limited.

Are there any beaches close to Dormy Inn Premium Otaru Natural Hot Spring?

The closest beach to Dormy Inn Premium Otaru Natural Hot Spring is Zenibako Beach (15.2 km).

Is there a spa on site at Dormy Inn Premium Otaru Natural Hot Spring?

Yep, there is an onsite spa at Dormy Inn Premium Otaru Natural Hot Spring.

Does Dormy Inn Premium Otaru Natural Hot Spring serve breakfast?

You bet, buffet brekkie is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Dormy Inn Premium Otaru Natural Hot Spring?

No, Dormy Inn Premium Otaru Natural Hot Spring does not offer an airport shuttle service.

Is there a bar or restaurant at Dormy Inn Premium Otaru Natural Hot Spring?

Yep, you can grab a meal at Dormy Inn Premium Otaru Natural Hot Spring's onsite restaurant.

What time are check-in & check-out at Dormy Inn Premium Otaru Natural Hot Spring?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Dormy Inn Premium Otaru Natural Hot Spring?

No, pets are not allowed.

Dormy Inn Premium Otaru Natural Hot Spring Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1007 reviews
Rating 8 - Good. 287 out of 1007 reviews
Rating 6 - Okay. 96 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Free noodles at night and the hot spring is really nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Jack

Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for ski trip with friends. Onsen was perfect and breakfast amazing. It is not the ritz but provides everything you need in a great location. Would go back
Stayed 3 nights in Feb 2025

6/10 Okay

Diana, Melbourne

Travelled with family and small children
Liked: Amenities
Front desk staff never bothered to greet us but possibly it’s because it was so busy. Rooms were somewhat clean but could improve - actually we were given a key but the room wasn’t ready when we went upstairs, the door was wide open with no one in sight. Great location, right across from the train station and close to many shops.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located across the JR Otaru station . Love their Onsen & breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

bonny

Stayed 1 night in Feb 2025

8/10 Good

Erin

Stayed 2 nights in Feb 2025

2/10 Terrible

Patrick

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2025

4/10 Poor

Kelsey

Travelled with partner
Liked: Staff & service, property conditions & facilities
They only had smoking rooms available which was really unpleasant. Might be okay if you can get a non smoking room. The rooms are small though if you have ski bags it’s tight.
Stayed 1 night in Jan 2025

2/10 Terrible

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

jeik

Stayed 1 night in Jan 2025

10/10 Excellent

Miles

Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort

Great location, but lots of low quality guests

Many of the hotel’s guests are loud groups that’ll chat over others in the public onsen and smoke in supposedly non-smoking rooms (it’s fairly easy to tell since when they do it, the cigarette smell and fume will flood the corridor and get into your room!) Given the rather large number of rooms in the building, the laundry facilities are a bit too few too (only 3 sets of washer and dryers in each sex’s onsen). The female ones are always fully occupied The hotel staff were helpful by providing additional air purifiers in our room, though it’s just a shame that the experience was compromised by bad tourists
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#1 choice in Otaru!!

Well located hotel right in front of the Otaru train station. Service is best in class. Onsen offers variety of choices including outdoors and indoors. 9 to 11 pm offers free ramen and ice cream. In the morning it offers free yogurt drink and welcome snacks. Little things add up to an unforgettable experience. My wife and daughter enjoy the stay very much. Also, it is 3 minute walk from fish market with lots of fresh seafood options. The whole town with many landmarks, museums, shops and restaurants, this is the ultimate #1 first stop in Hokkaido. We highly recomend this hotel for your stay in Otaru.
Stayed 1 night in Dec 2024

8/10 Good

???

Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Stayed 1 night in Nov 2024

4/10 Poor

Yee Sheung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old facilities that even don’t have usb switch in the room!
Stayed 1 night in Nov 2024

10/10 Excellent

Aisook Choi

Stayed 1 night in Nov 2024

10/10 Excellent

TANAKA

Liked: Cleanliness, staff & service, property conditions & facilities
Right in front of the station. Very convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Efficient

The hotel is so convenient directly across from the train station. Easy check in and helpful staff with some English spoken. The room was efficient with walk in shower, but no frills. The hotel is right on two major streets, but still very quiet. A taxi stand is located right in front of the hotel. The housekeeping staff are the stars of the show and took care of us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train and bus station
Stayed 1 night in Oct 2024

10/10 Excellent

hueiling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean but a little dated, breakfast was good. Location is excellent, close to train station, fish market and Sakaimachi shopping street.