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Authent Hotel Otaru

4.0 star property

Photo gallery for Authent Hotel Otaru

Public bath
Property video
Authent Suite(for 2 person) Non Smoking (54 square meter)
Daily buffet breakfast (JPY 3000 per person)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is AU$120
12 Apr - 13 Apr

Explore the area

View map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032
  • Place, Sakaimachi Street
    ‪6 min walk‬
  • Place, Otaru Canal
    ‪6 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪40 min drive‬

Room options

View all photos for Double Room(for 2 person) Non Smoking(18 square meter)

Double Room(for 2 person) Non Smoking(18 square meter)

Double Room(for 2 person) Non Smoking(18 square meter)

8.6 out of 10
Excellent
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room(for 2 person) Non Smoking(27 square meter)

Down duvets, desk, soundproofing, iron/ironing board

Standard Twin Room(for 2 person) Non Smoking(27 square meter)

9.0 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for 2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

View all photos for Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room(for 1 person) Non Smoking(27 square meter)

Down duvets, desk, soundproofing, iron/ironing board

Standard Twin Room(for 1 person) Non Smoking(27 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Authent Suite(for 2 person) Non Smoking (54 square meter)

Authent Suite(for 2 person) Non Smoking (54 square meter)

Authent Suite(for 2 person) Non Smoking (54 square meter)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

Down duvets, desk, soundproofing, iron/ironing board

Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

Down duvets, desk, soundproofing, iron/ironing board

Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Otaru

Authent Hotel Otaru puts you in the heart of Otaru, within a 20-minute stroll of Otaru Canal and Otaru Music Box Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Casablanca, serves French cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Otaru hotel, you'll be 2.5 km (1.5 mi) from Shin Nihonkai Ferry and 3.1 km (1.9 mi) from Otaru Tenguyama Ropeway.

What's nearby

  • Sakaimachi Street - 6 min walk - 0.6 km
  • Otaru Canal - 6 min walk - 0.6 km
  • Otaru City General Museum Ungakan - 6 min walk - 0.6 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 3 min drive - 2.0 km

Getting around

  • Otaru Station - 6 min walk
  • Inaho Station - 20 min drive
  • New Chitose Airport (CTS) - 88 min drive

Restaurants

  • ‪あまとう - ‬1 min walk
  • ‪中華食堂 桂苑 - ‬1 min walk
  • ‪カサブランカ - ‬1 min walk
  • ‪ニュー三幸 小樽本店 - ‬2 min walk
  • ‪籔半 - ‬2 min walk

About this property

Authent Hotel Otaru

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Authent Hotel Otaru. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

  • 1 building
  • 175 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1998
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • 1 conference room
Authent Hotel Otaru offers 175 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature down duvets. LED televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Otaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested.

Public bath/onsen services include an indoor public bath. The ryokan bathing area is open from 3:00 PM to midnight.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,300 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captains Bar
  • Casablanca
  • Irifune
  • Kaioh
  • Ondine

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Meeting room

Spa

  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Due to a local event, traffic restrictions will be in place in the area surrounding the property from July 24-26, 2026. During this time, parking is available on a first-come, first-served basis.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Frequently asked questions

What is the cancellation policy at Authent Hotel Otaru?

Authent Hotel Otaru offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Authent Hotel Otaru?

As of 4 Apr 2026, prices found for a 1-night stay for 2 adults at Authent Hotel Otaru on 12 Apr 2026 start from AU$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Authent Hotel Otaru?

Yep, Authent Hotel Otaru has a self car park with in/out privileges for JPY 1500 per night. A self car park is also available, for a fee.

Are there any beaches close to Authent Hotel Otaru?

The closest beach to Authent Hotel Otaru is Zenibako Beach (14.9 km).

Is Authent Hotel Otaru family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as children's slippers in the guestrooms, it's no surprise that Authent Hotel Otaru is a hit with families.

Are there hot tubs in the rooms at Authent Hotel Otaru?

No, but there are deep-soaking baths in the guestrooms.

Does Authent Hotel Otaru serve breakfast?

Yeah, buffet brekkie is served daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Authent Hotel Otaru?

No, Authent Hotel Otaru does not offer an airport shuttle service.

Is there a bar or restaurant at Authent Hotel Otaru?

Yep, you can grab a meal at Authent Hotel Otaru's onsite restaurant that serves French cuisine.

What time are check-in & check-out at Authent Hotel Otaru?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Authent Hotel Otaru?

No, pets are not allowed.

Authent Hotel Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 918 reviews
Rating 8 - Good. 384 out of 918 reviews
Rating 6 - Okay. 86 out of 918 reviews
Rating 4 - Poor. 22 out of 918 reviews
Rating 2 - Terrible. 6 out of 918 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly dated room but super clean and comfortable with an amazing breakfast buffet and very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk agent, Ms Umeda helped me a lot when I had a trouble. She helped me and save my Japan trip! Thank you so much!! This is our second time to stay at Authent Hotel, convenient location and loved the Polo Star top lounge. Nice view and so relaxing after long walking sightseeing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuk Shun, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in this hotel and is getting better and better
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times.
Stayed 1 night in Aug 2025

6/10 Okay

Yin Yin

Travelled with partner
Liked: Staff & service
The hotel looks and feels dated. Bathroom could have been brighter.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff.
Stayed 2 nights in Jul 2025

4/10 Poor

Rika

Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots of dining options, great location. Everyone friendly. Wish we’d stayed longer!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Loralei

Travelled with partner
Liked: Cleanliness
A great place to stay if you are flying late into or have an early flight out of CTS. Hotel is dated, but very clean. Very convenient to shopping and dining at CTS depending on the time of day you are there. Restaurants and shops closes by 9p.
Stayed 3 nights in Jun 2025

6/10 Okay

Robin

Liked: Cleanliness

Renovated Lobby but not room

As with many hotels experienced in Japan the lobbies are renovated and inviting. The rooms .. not so much and small. Onsen set up confusing, no bathrobes, bring your towel and with someone at the Onsen giving u instructions. Location from Canal and touristy shopping street 8 min walk down the hill
Stayed 1 night in May 2025

10/10 Excellent

Warongkarat, Bangna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องเล็กตามสไตล์ญี่ปุ่น ช่วงเช้ากดกาแฟฟรีที่หน้าล้อบบี้ได้ถึงประมาณ 9.30 น. ห้องพัก ข้อดี สะอาดดี ห้องไม่มีกลิ่น เตียงนอนสบาย ชักโครกมีที่ฉีดก้น ฝักบัวน้ำแรงมากสะใจ สบู่หอมดี ข้อเสีย นึกไม่ออก มาจากรถไฟสถานีโอตารุ เดินเข้ามาทาง shopping street ไม่ไกล และไม่ลื่นหิมะ มีทางเข้าโรงแรมจากด้านตลาดด้วย ข้อดี ในห้องมีไดร์เป่าผม เครื่องฟอกอากาศ ผ้าเช็ดตัว สบู่เหลว ยาสระผม ครีมนวด กาแฟดริป ชา น้ำดื่ม กาต้มน้ำ หวี แปรงสีฟัน ชุดนอน รองเท้าแตะเอากลับได้ ข้อเสีย “ไม่มีหมวกคลุมผม”ให้ โลเคชั่นดี สามารถเดินเที่ยวได้รอบเลย เดินไปตลาด sankaku ได้ เดินไปคลองโอตารุได้เลยใกล้มาก และเดินเลยไปถึงหอนาฬิกาได้เลย
Stayed 2 nights in Feb 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Authent Hotel is a lovely hotel. I had a room on the top corner overlooking the street and it was spacious and nice. Very comfortable bed. Breakfast is traditional Japanese style, with a couple of options to choose from. I had a beautiful sashimi bowl, with miso soup and another dish I’m not familiar with.
Stayed 1 night in Feb 2025

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Takenori

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and allow for late check in
Stayed 2 nights in Nov 2024

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Linh, Hayward

Travelled with group
Liked: Staff & service
Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hock Huat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

TONG

good
Stayed 2 nights in Jul 2024

10/10 Excellent

Wan Sze

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very poilet
Stayed 2 nights in Jun 2024

10/10 Excellent

Ee Beng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 2 nights in Jul 2024