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Notos Therme And Spa by Mr and Mrs White

4.0 star property

Photo gallery for Notos Therme And Spa by Mr and Mrs White

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch and dinner served
Suite, Sea View (Notos)
Couples treatment room(s), sauna, hot tub, steam room
Suite, Sea View (Notos) | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$240
includes taxes & fees
30 June - 1 July

Explore the area

View map
Vlychada, Santorini, Santorini Island, 84700
  • Place, Santorini Arts Factory
    ‪2 min walk‬
  • Place, Perivolos Beach
    ‪3 min drive‬
  • Place, Eros Beach
    ‪8 min drive‬
  • Airport, Thira (JTR-Santorini National)
    ‪17 min drive‬

Room options

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Marina view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Senior Suite, Sea View

Senior Suite, Sea View | View from room

Senior Suite, Sea View

  • Sea view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Sea View (Plunge Pool)

Suite, Sea View (Plunge Pool) | Room amenity

Suite, Sea View (Plunge Pool)

  • Beach view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Sea View (Notos)

Suite, Sea View (Notos) | Room amenity

Suite, Sea View (Notos)

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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  • Spa
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About the area

Santorini

A luxury stay in Santorini awaits you at Notos Therme And Spa by Mr and Mrs White. You'll be 2 km (1.3 mi) from Perivolos Beach and 4.7 km (2.9 mi) from Santorini Caldera. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Notos Spa can include deep-tissue massages, Swedish massages and detox wraps along with access to the hot springs/mineral springs and sauna. The restaurant, Notos Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Spend the day at the beach and enjoy the on-site indoor swimming pool, marina and Turkish bath/hammam. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning free buffet breakfast is offered between 8:30 AM and 10:30 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Santorini hotel, attractions include Athinios Port and Kamari Beach.

What's nearby

  • Vlychada Beach - 2 min walk - 0.2 km
  • Santorini Arts Factory - 2 min walk - 0.2 km
  • Tomato Industrial Museum - 3 min walk - 0.3 km
  • Perivolos Beach - 3 min drive - 2.3 km
  • Eros Beach - 8 min drive - 4.6 km

Getting around

  • Thira (JTR-Santorini National) - 26 min drive

Restaurants

  • ‪Γρηγόρης Παραδοσιακός Φούρνος - ‬4 min drive
  • ‪Mera Beach Bar - ‬5 min drive
  • ‪Forty One 41 - ‬3 min drive
  • ‪Pleasure Beach Bar - ‬5 min drive
  • ‪Seaside Santorini - ‬3 min drive

About this property

Notos Therme And Spa by Mr and Mrs White

Notos Therme And Spa by Mr and Mrs White offers its guests a full-service spa, a marina, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a children's pool, and a sauna are also featured at the luxury Notos Therme And Spa by Mr and Mrs White. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Santorini hotel.

  • 1 building
  • 32 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Smoking in designated areas
  • Dining venue
Notos Therme And Spa by Mr and Mrs White offers 32 accommodations with a safe and complimentary bathrobes. Rooms open to furnished balconies or patios. Plasma televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Notos Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Notos Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Marina
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 82 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 1167Κ011A0301500

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Notos
Notos Therme
Notos Therme Hotel
Notos Therme Hotel Santorini
Notos Therme Santorini
Notos Therme Spa
Notos Therme And Spa Hotel
Notos Therme And Spa Santorini
Notos Therme And Spa Hotel Santorini

Frequently asked questions

What is the cancellation policy at Notos Therme And Spa by Mr and Mrs White?

Notos Therme And Spa by Mr and Mrs White offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Notos Therme And Spa by Mr and Mrs White?

As of 25 June 2026, prices found for a 1-night stay for 2 adults at Notos Therme And Spa by Mr and Mrs White on 30 June 2026 start from AU$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Notos Therme And Spa by Mr and Mrs White?

Yep, Notos Therme And Spa by Mr and Mrs White is a short 14-minute walk from Eros Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Notos Therme And Spa by Mr and Mrs White?

Yep, Notos Spa is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Notos Therme And Spa by Mr and Mrs White have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Notos Therme And Spa by Mr and Mrs White?

Notos Therme And Spa by Mr and Mrs White features a full-service spa, an outdoor pool and an indoor pool.

What makes Notos Therme And Spa by Mr and Mrs White a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Notos Therme And Spa by Mr and Mrs White.

Is Notos Therme And Spa by Mr and Mrs White family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Notos Therme And Spa by Mr and Mrs White is a hit with families.

Does Notos Therme And Spa by Mr and Mrs White serve breakfast?

Yep, complimentary buffet brekkie is served daily between 8:30 AM and 10:30 AM.

Is there a free airport shuttle available at Notos Therme And Spa by Mr and Mrs White?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Notos Therme And Spa by Mr and Mrs White?

Yep, you can grab a meal at Notos Therme And Spa by Mr and Mrs White's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Notos Therme And Spa by Mr and Mrs White?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Notos Therme And Spa by Mr and Mrs White Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 58 out of 139 reviews
Rating 8 - Good. 43 out of 139 reviews
Rating 6 - Okay. 22 out of 139 reviews
Rating 4 - Poor. 7 out of 139 reviews
Rating 2 - Terrible. 9 out of 139 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Iva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a family vacation
Stayed 5 nights in Aug 2022
Verified

10/10 Excellent

Adja Mahawa

Liked: Cleanliness, staff & service, property conditions & facilities
Eva, Nicole all the staff (
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel is EXCELLENT. The staff, every single one we encountered was very friendly, accommodating and willing to help. The rooms are VERY clean and spacious. The breakfast buffet includes a good variety of options. The property is off the main road by the marina where you go for day cruises. You definitely need a vehicle. That said, if you are good with a quiet area and car to explore during the day, i recommend this hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel away from the tourist crowds. We loved the view from our room of the fishing boats. Great breakfast! The staff went out of their way to make sure we knew where our tour bus was picking us up. They were all so friendly and helpful!
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and very understanding. Manger was very nice when our AC went off. Has amazing views. Not crowded like other cities
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an amazing upgrade to a beautiful suite. Two staff members were so helpful and wonderful. George and Alexandra thank you!
Stayed 6 nights in May 2024
Verified

8/10 Good

Raynah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Not super fancy but on the boating dock which is super convenient for private cruises and catamaran activities. Bus stop close to the property and walkable distance if taxi’s are too expensive. There are also 2-3 restaurants next to the property with a mini market for souvenirs and toiletries. The hotel restaurant was tasty. All staff were super friendly. I would recommend but it all depends on your accommodation style and preference. If you want to be in walkable distance from major tourist villages like fira and oia I would not recommend.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Bansi Dipesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gorgeous hotel with staff that were very friendly. Spa was amazing too. The views from the bedroom were so beautiful, the sunset was right in front of the hotel! There are a lot of steps in the hotel which wasnt a problem for me, but need to be careful. The hotel is in a very quiet area so you either have to taxi or drive out for restaurants. There is Suzie's restaurant around the corner which was fabulous. Overall, an amazing stay at an amazing location, made very relaxing by the very lovely staff.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was beautiful, gorgeous location but the lighting around the rooms at night was poor ..it should be well lit for patrons to see where they are walking. Staff was very accommodating and helpful . Overall we weren’t there long enough to really give a rating but our overall experience was good. Will come again for a longer stay . Thank you
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Tashi

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Notos therme and spa , everyone was super nice and friendly specially the night reception guy( sorry I forgot his name ) he was so patient and helpful. We enjoyed the food at Salty bone and the ambiance was good too. Our server was from Pakistan and he was super nice and informative. Notos has beautiful spa as well. Our over all experience at Notos was great except for the house keeping situation. I believe it needs a little attention from the management.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Kim

Liked: Cleanliness
Disliked: Property conditions & facilities
It’s simplistic and clean.Pool area small than pictures.Isolated as far too south to easily get around.Hotel did not offer any real transport options to visit tourist areas,used Uber expensive and bus.Bus supposed to arrive at certain times usually 45 mins late only three pick ups a day. Hotel could be more opportunistic and organise a shuttle .Staff and breakfast hit and miss
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's staff was very attentive prior to arriving. Panos would always address emails I had in a timely manner. He was great along with the restaurant staff and spa therapists Nikkoletta. We really enjoyed the hotel's friendly staff and the comradery with other hotel guest. It was secluded from high traffic areas in Fira and Qia. It's in a fisherman's bay, which tour buses would bring tourists for day outings but it didn’t impact our privacy. The beach was walking distance along with a local market. Would return. Only negative, wifi in hotel room. Sat outdoor on balcony for wifi access. The tv wasn't working but wasn’t watching anyway. We enjoyed the warm sea breeze at night. Would stay there again.
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad communication. Ordered us a driver from airport after we had scheduled one through link from their email. They were upset about. Took them forever to get back to me when I emailed. Booked a massage at their spa. They told me a menu with prices would be available at time of service. Did not get and as we were already there they said service was $250. There were thermal pools that were cold. Shower cold. Sauna not working. No robes. Massage was on table with towels no sheets. After the fact said they only took cash. The front desk girll at night was trying to be helpful and the maid service was nice. The breakfast buffet was great. I hired a tour guide through them who showed up sick and seemed had never done it before. Mostly my complaint was with the spa and the condition of it. I would not reccomend this place, Get all information upfront IF YOU CAN REACH THEM!!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Dorine

Disliked: Amenities, property conditions & facilities
L’hôtel est bien situé devant un petit port et une plage. Belle vue de la chambre . À l’écart des villes et commerces, il faut un véhicule , situation très calme . L’hôtel est vieillot, pas très bien entretenu (lunette des wc instable, revissée chaque jour et jamais réparée) pas d’armoire juste quelques cintres et 2 tiroirs , pas de cafetière.
Salle de bain vétuste
Tachés
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En face du port, il est près de la plage de sable noir avec les falaises blanches Très bel hôtel, il faut juste savoir que les chambres (notre chambre) était troglodyte, dans la roche donc pas de fenêtre sauf à l entrée. Je me permets de le préciser car sur les photos cela ne paraît pas. L'hôtel est très agréable et calme. La 1/2 pension est ai dîner et est imposé ( possibilité de discuter avec le personnel pour adapter en fonction de nos besoins/envies (vegan, végétarien, allergies etc) Le personnel est adorable
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Wie waren sehr zufrieden:-) vor allem der Ausblick im Restaurant war immer ein Highlight.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bilan mitigé

L’hôtel est un peu à l’écart de l’île mais près du port et de la plage de Vlychada. Il mérite d’être rafraîchit. Il est bruyant, pas de double vitrage on entend tout ce qui se passe dehors. Le personnel est très accueillant.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Lucie Mélissa, élise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hôtel vraiment super , un personnel au petit soin , qui ne parle pas français malheureusement mais traduction Google nous a bien aider .
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Franco Antonio Carmine

Disliked: Cleanliness, staff & service, property conditions & facilities
Negativo su tutta la linea. Scarsa igiene, neanche una presa elettrica nel bagno, colazione ripetitiva, scarsa e monotona. Mancanza di atmosfera, tipo musica. Fortemente sconsigliato.
Stayed 10 nights in Jun 2023
Verified

6/10 Okay

Horácio C

Razoavel

Razoavel, o banheiro era muito pequeno, sem reforma, ao tomar banho molhava tudo, para um 4 estrelas deixa muito a desejar, nao recomendo.
Stayed 3 nights in Jun 2022
Verified

6/10 Okay

Tonya

Not happy

First , the hotel was nice enough .great location .. We arrived early , was not allowed to check in even though we called ahead.. we were told we had to wait until the other customers checked out .. we waited and only one couple checked out . So we went back to see if we could check in but was given more reasons why we could not .. we waited for over 4 hours in the heat to check in and only then was I able to check in ..the others were not able until after 3.. then their rooms were wrong and was told nothing could be done … before arriving we were harassed about paying ahead of time , even though once we booked , we were told that we could pay at hotel ..but they took off card ahead of time and still denied us an early check in …then when asked for receipt , we were told that they had no receipt for us … I will dispute the charges if they are not initially what I booked for …the manager Yans was not managerial material , very hostile and rude … the restaurant and staff was fantastic , very hospitable and sincere , but I will never visit that hotel again , but again the location is beautiful
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

SERITA

Liked: Cleanliness
Disliked: Staff & service

Make It Better!!

The location was good the atmosphere was good, the service itself was shotty and it could be related to the pandemic, I think their website should have been updated if the changes, I’d planned to visit originally in 2020 them the pandemic hit so it was canceled but the website was never updated of the changes, there was NO room service, NO on-site RESTURANT, it was a bust, the spa had 1 worker who hadn’t been off since early April and of course the 1 day I’d planned she was off ( my birthday) ended up booking another location which was Awesome! But not as convenient….VERY DISAPPOINTED, there were issues with the rooms that were never taken care off and they were major no attempt to accommodate the bad service, major language barrier, but we met some awesome people ( other guest)
Stayed 7 nights in Sep 2021
Verified

6/10 Okay

Gabriel

Disliked: Room comfort

There are better options in Santorini

I don't recommend the hotel. With the exception of the two boys restaurant staff who were really nice, the hotel leaves a lot to be desired. Breakfast is ok, nothing special but it’s good. The facilities needs renovation. The shower had problems between hot and cold water, and is old, I asked to change rooms and was informed that there was no availability for the same category. The pillow is too high and there was no other pillow option. The very old A/C didn't work in my friends' room and in my room it dripped water. The location is ok if you have ATV or a car, it’s 30 min away from Thera and 45 from Oia. The hotel is not the worst, they got an amazing view to the sea, Vlichada beach is just in front of the hotel and there are plenty of common areas with sofas. The swimming pool is also good. I think a good renovation and modernisation would help :). But there are better hotels in Santorini and won't be returning to this one. Anyway, I expected to have a slightly better sense of well-being in the hotel towards its guests and actually what happened was nothing like that.
Stayed 4 nights in Oct 2021
Verified

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mala la atención ! La limpieza fatal! Durante los 4 días nunca cambiaron las toallas a pesar de haberlo pedido ! El servicio de recepción mall ! Dice hotel 4 estrellas pero parece de dos , demasiado caro para lo q ofrece
Stayed 4 nights in Sep 2021